Estate planning as a Ko-fi account holder
Ko-fi Labs Limited reviews transfer requests for account individually upon receipt of documentation
Ko-fi Help Center (support hub)
Ko-fi Support (no dedicated estate team published; submit a request through the support hub)
Ko-fi is a platform where creators receive support from fans through one-off tips, recurring memberships, a digital and physical Shop, and commissions. The defining fact for estate purposes is that Ko-fi is a direct-payments service: its Terms of Service state that Ko-fi is not a payment provider and does not process or hold payments, and that payments are made directly from supporters to creators through the creator's own PayPal or Stripe account. The money from a deceased creator's Ko-fi income therefore sits in their PayPal or Stripe account, not at Ko-fi. The Ko-fi-side asset is the creator account itself: the public page, posts, messages, supporter list, transaction history, and any active memberships fans are still paying into.
When a Ko-fi account holder dies, their account may be transferred to a designated person at Ko-fi Labs Limited's sole discretion. A transfer is not guaranteed, and satisfactory documentation is required before processing any request.
What happens at death
Ko-fi's Terms of Service (last updated February 2026) do not address death, estates, inheritance, account transfer, or assignment, and Ko-fi publishes no deceased-user or estate process, so handling a deceased creator's account is a discretionary support matter decided case by case. The load-bearing structural fact is that Ko-fi holds no money: the Terms state Ko-fi is "not a marketplace, a payment agent or intermediary, financial institution, merchant, creditor, charity, advisor, or broker" and does "not process or hold payments," and that "Payments are made directly from Supporters to Creators externally to Ko-fi using a third-party payment provider (e.g. PayPal, Inc., and Stripe, Inc.)." Ko-fi's help center says the same in plainer terms: creators are paid directly into their PayPal or Stripe account and never hold a balance on Ko-fi. So a deceased creator's funds are addressed through PayPal's and Stripe's own deceased-account procedures and through the estate's bank account, not through Ko-fi. What Ko-fi holds is the account: the page, posts, messages, supporter list, and transaction history. None of that is documented as transferable, and Ko-fi's help center states that deleting a creator account permanently removes the transaction history, posts, supporter list, and all other account information, cancels active subscriptions to that page, and cannot be undone. Two recurring-payment traps matter to an executor: fans keep being charged on active memberships until those memberships stop, and the creator's own paid Ko-fi subscription keeps charging as well — the Terms state that "Merely deleting your Account without cancelling your subscription will not stop these payments," so the subscription has to be cancelled in its own right.
Planning your estate
Protecting Ko-fi account while the account is active
No beneficiary designation, account can only be redeemed, not transferred, and 7-step plan.
View details →When someone dies
Handling Ko-fi account after a death
Transfer is handled on a case-by-case basis, 6-step process, and 4 required documents.
View details →Ko-fi does not offer a beneficiary designation feature. Without this option, account cannot be assigned to a named recipient through the program's own settings.
Frequently asked questions
Ko-fi is operated by Ko-fi Labs Limited, a UK company registered in England and Wales under company number 11087704. The Terms of Service direct all contact to the support hub at help.ko-fi.com, where requests are submitted through a ticket form. Ko-fi publishes no phone line and no estates mailing address.
Sources
Data sourced from Ko-fi Labs Limited primary sources (6 pages reviewed). How we research.
Ko-fi Help Center (support hub)
Ko-fi Support (no dedicated estate team published; submit a request through the support hub)




