Estate planning as a FordPass account holder
Ford Motor Company points are forfeited when the account holder dies
Ford Customer Relationship Center
Ford Customer Relationship Center (no dedicated estate / deceased-member points process)
FordPass Rewards (also branded Ford Rewards) is Ford Motor Company's owner loyalty program. Members earn points on Ford and Motorcraft parts, service, accessories, and certain vehicle purchases, and redeem them toward future service, parts, accessories, features such as BlueCruise, and toward a new Ford vehicle purchase. The program is managed in the FordPass / Ford app, which also pairs the member's vehicles for connected features. The estate-relevant asset is the points balance held under the member account. Ford's terms state that points are not transferable, have no cash value, and are not considered the member's property.
When a FordPass account holder dies, their points are forfeited. The program's terms state that points do not constitute property of the account holder and cannot be transferred upon death, by operation of law, or through estate planning documents.
What happens at death
Ford does not publish a deceased-member transfer or estate-claim process for FordPass Rewards points, and its FordPass Rewards (FPR) Terms and Conditions make the points effectively forfeited at death. The terms state that "Points and Milestones are only a measurement of your activities in FPR and are not considered your property" and that "Points and Milestones are not redeemable for cash, check, or any other form of credit." They are also expressly non-transferable: "Points and Milestones are not transferable." Membership is described as a privilege that Ford can suspend, revoke, or terminate at any time, and upon termination "all Points associated with your FPR membership and membership benefits will be forfeited immediately." Separately, a points balance is forfeited after two consecutive calendar years with no earning, redeeming, or fulfilling of a reward. Because points carry no cash value, cannot be transferred, are not treated as the member's property, and have no estate process, an executor cannot claim or move them; any unused balance is effectively lost. Points are tied to the member account, not to a vehicle, so a vehicle that passes to a new owner is simply re-paired to that owner's own account in the FordPass / Ford app and does not carry the decedent's points with it.
Planning your estate
Protecting FordPass points while the account is active
No beneficiary designation, points can only be redeemed, not transferred, and 4-step plan.
View details →When someone dies
Handling FordPass points after a death
Points are forfeited under the official terms, 4-step process, and 2 required documents.
View details →There is no beneficiary designation option for FordPass. This means points cannot be directed to a specific person through the program itself, unlike traditional financial accounts.
Frequently asked questions
Ford's FordPass Rewards terms provide that a points balance is forfeited when the member has not earned points, redeemed points, or fulfilled a reward for two consecutive calendar years. Points are also forfeited immediately if the membership is terminated. Keeping the account active by earning or redeeming at least once within the window preserves the balance.
Ford Rewards points can be applied toward service, parts, and accessories at a participating Ford dealer, toward Connected Services and features such as BlueCruise, and toward the purchase of a new Ford vehicle at a participating dealership. Points are not redeemable for cash or check and have no monetary value, so redeeming them against Ford products or service is the only way to realize their value.
Sources
Data sourced from Ford Motor Company primary sources (6 pages reviewed). How we research.
Ford Customer Relationship Center
Ford Customer Relationship Center (no dedicated estate / deceased-member points process)
