Estate planning as a FordPass account holder
Ford Motor Company points are forfeited when the account holder dies
Ford Customer Relationship Center
Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
FordPass Rewards Customer Center (program inquiries; no dedicated estate or deceased-member points process)
Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
FordPass Rewards — called the Ford Rewards Program in Ford's current account terms — is Ford Motor Company's owner loyalty program. A member is enrolled automatically when a Ford account is created, and earns points on Ford, Motorcraft and Omnicraft parts and the associated labor at a participating dealer, on app and site activity, and on qualifying vehicle purchases. Points redeem for items and services from Ford, for discounts on a vehicle, service, parts or accessories at a participating dealer and on ford.com, and for eligible Connected Services or other monthly or annual payments. The program has three tiers — Bronze, Silver and Blue — and is managed in the Ford / FordPass app, which also pairs the member's vehicles for connected features. The estate-relevant asset is the points balance held under the member account. Ford's terms state that points and qualifying tier activities are not transferrable, that points have no cash value, and that points are not considered the member's property.
When a FordPass account holder dies, their points are forfeited. The program's terms state that points do not constitute property of the account holder and cannot be transferred upon death, by operation of law, or through estate planning documents.
What happens at death
Ford does not publish a deceased-member transfer or estate-claim process for FordPass Rewards / Ford Rewards points, and the current Ford Account & App Terms (Version 3.1, effective June 10, 2026) contain no reference to death, a decedent, an estate, an heir, or a next of kin anywhere in the document. The Rewards Program Terms make the points effectively forfeited at death. They state that "Points do not have any cash value. Points are only a measurement of your activities in the Rewards Program and are not considered your property. Points are not redeemable for cash, check, or any other form of credit." They are also expressly non-transferable: "Points and Qualifying Tier Activities are not transferrable." Participation is described as a privilege Ford can suspend, revoke, or terminate at any time for any reason, and on termination "all Points associated with your Membership and Membership benefits, including Tier benefits, will be forfeited immediately upon termination." Cancelling a membership has the same effect: "Accrued Points will immediately be forfeited upon cancellation," along with tier status and tier benefits. Separately, a points balance expires and is forfeited when the member has not earned points or a tier activity, or redeemed points, for eighteen consecutive calendar months. Because points carry no cash value, cannot be transferred, are not treated as the member's property, and have no estate process, an executor cannot claim or move them; any unused balance is effectively lost. Points are tied to the member account rather than to a vehicle — the terms let a member remove a VIN from the account at any time, and nothing in the Rewards Terms ties a points balance to a vehicle sale — so a vehicle that passes to a new owner is simply removed from the decedent's account and added to the new owner's own account, and does not carry the decedent's points with it. Points earned on the Ford Rewards Visa Signature credit card, issued by Comenity Capital Bank, sit in the same Ford Rewards balance and are governed by these same Rewards Terms, so they forfeit on the same footing; the card itself remains usable if the membership is cancelled, but it stops earning points.
Planning your estate
Protecting FordPass points while the account is active
No beneficiary designation, points can only be redeemed, not transferred, and 5-step plan.
View details →When someone dies
Handling FordPass points after a death
Points are forfeited under the official terms, 5-step process, and 4 required documents.
View details →There is no beneficiary designation option for FordPass. This means points cannot be directed to a specific person through the program itself, unlike traditional financial accounts.
Frequently asked questions
Ford's current Rewards Program Terms provide that a points balance expires and is forfeited when the member has not earned points or a tier activity, or redeemed points, for eighteen consecutive calendar months. Points are also forfeited immediately if the membership is cancelled or terminated. Earning, achieving a tier activity, or redeeming at least once inside the eighteen-month window preserves the balance. An older version of the terms used a two-calendar-year window; the eighteen-month rule is what the terms in force as of September 2026 say.
Ford's terms state that points can be redeemed for various items and services from Ford; for discounts on the purchase of a vehicle, service, parts or accessories from a participating dealer and on ford.com; for eligible Connected Services or other monthly or annual payments; or for any other rewards Ford determines. Points are not redeemable for cash or check and have no monetary value, so redeeming them against Ford products, service, or a Connected Service is the only way to realize their value. Ford also reserves the right to modify, add, or remove redemption options at any time.
No. Ford offers a Ford Rewards Visa Signature credit card issued by Comenity Capital Bank, a subsidiary of Bread Financial, and points earned on that card land in the same Ford Rewards balance and are expressly subject to the same Rewards Terms — including the non-transferability and forfeiture provisions. A cardholder must keep an active membership to view and redeem the balance. If the membership is cancelled, Ford states the card can still be used but stops earning points. For estate purposes, the points question goes to Ford and the card account itself goes to the issuing bank.
Sources
Data sourced from Ford Motor Company primary sources (7 pages reviewed). How we research.
Ford Customer Relationship Center
Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
FordPass Rewards Customer Center (program inquiries; no dedicated estate or deceased-member points process)
Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
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