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Ford Motor Company

Automotive Rewards

ford.com/support/fordpass/fordpass-rewards

How to protect your FordPass points while you are alive

There is no way to name a beneficiary or successor on a FordPass account. Ford Motor allows no lifetime transfer of points; the account holder can only redeem them.

Because Ford Motor's terms forfeit FordPass points at death, anything preserved is moved or used while the account holder is alive. There is no way to name a beneficiary or successor on a FordPass account. Ford Motor allows no lifetime transfer of points; the account holder can only redeem them.

How to protect your FordPass points

1
Redeem the points during your lifetime: they are not transferrable, have no cash value and are not considered your property, so they cannot pass to your heirs.
2
Redeem a meaningful balance rather than letting it sit; it expires after eighteen consecutive calendar months with no earning, tier activity or redemption. Points apply to:
  • •Items and services from Ford
  • •Discounts on a vehicle, service, parts or accessories at a participating dealer and on ford.com
  • •Eligible Connected Services or other monthly or annual payments
3
Note that you hold a Ford account and which email address it uses. The membership is keyed to that email address, so the person who manages your estate can identify the account, ask about remaining points and remove your vehicles.
4
Note in your records that your Ford vehicles are paired to your Ford / FordPass app account by VIN. A vehicle that passes to a new owner does not carry your points, so the vehicle and the points are planned separately.
5
List the Ford Rewards Visa Signature card, any Ford Credit loan or lease, and the Rewards membership separately in your records. They are different accounts with different administrators, and only the points sit under the Rewards Terms.

Naming who acts after a death

Designation

FordPass Rewards offers no way to name a beneficiary for points; points and qualifying tier activities are not transferrable.1

What Ford Motor Company's terms say about sharing and transfers3

Pooling with family

FordPass Rewards has no points pooling or family-sharing feature; points cannot be combined or moved from one member to another, and tier status is earned per member and cannot be shared.1

Family plans and household sharing

Each membership is individual: an account email address may only be associated with one Rewards Program membership, and a household can hold separate memberships.1

Expiry and activity requirements

A points balance expires and is forfeited when the member has not earned points or a tier activity, or redeemed points, for eighteen consecutive calendar months.1, 2

Sources2

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Ford Motor Company primary sources (5 pages reviewed). How we research.

FordPass customer support

Ford Customer Relationship Center

Hours

Monday-Friday 8:00 AM-11:00 PM ET; Saturday 8:00 AM-8:00 PM ET

Mailing address

Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
Verified Sep 2026

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