Planning ahead for your FordPass points
Ford Motor Company points cannot be transferred and have no beneficiary option — here is what you can do while the account is active
Ford Customer Relationship Center
Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
FordPass Rewards Customer Center (program inquiries; no dedicated estate or deceased-member points process)
Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
Under Ford Motor Company's policy, points have no value after death. Every strategy for preserving FordPass points depends on steps taken while the account holder is alive.
How to protect your FordPass points
5 steps for managing your FordPass points during your lifetime:
Family sharing
FordPass Rewards has no points pooling or family-sharing feature. Each membership is individual — the terms state that an account email address may only be associated with one Rewards Program membership — and that points and qualifying tier activities are not transferrable between members or accounts. A household can hold separate memberships, but points cannot be combined or moved from one member to another, and tier status is earned per member and cannot be shared. The only way to realize the value of a balance is for the member to redeem it during their lifetime.
Should you save your passwords for your family?
Some people store account passwords so a family member can sign in later. The practice has three practical limits:
- Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
- It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
- Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
Frequently asked questions
Because the points cannot pass to your heirs, are not transferrable, and have no cash value, the only way to capture their value is to redeem them yourself. Apply a meaningful balance toward Ford service, parts, accessories, a vehicle discount, or an eligible Connected Service rather than letting it lapse, and remember a balance expires after eighteen consecutive calendar months with no earning, tier activity, or redemption. Note the email address on your Ford account in your records, since the membership is keyed to it, so the person handling your estate can identify the account and remove your vehicles from it.
An inventory listing the FordPass account lets a fiduciary identify it and act on it through the operator's official channels.
FordPass does not support beneficiary designations. Unlike financial accounts, there is no way to name a beneficiary on this type of account.
Sources
Data sourced from Ford Motor Company primary sources (7 pages reviewed). How we research.
Ford Customer Relationship Center
Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
FordPass Rewards Customer Center (program inquiries; no dedicated estate or deceased-member points process)
Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126
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