Planning ahead for your FordPass points

Ford Motor Company points cannot be transferred and have no beneficiary option — here is what you can do while the account is active

Ford Motor Company

Automotive Rewards

ford.com/support/fordpass/fordpass-rewards
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Ford Customer Relationship Center

HoursMonday to Friday 8 a.m. to 11 p.m. ET; Saturday 8 a.m. to 8 p.m. ET

Ford Customer Relationship Center (no dedicated estate / deceased-member points process)

Verified Jul 2026

Under Ford Motor Company's policy, points have no value after death. Every strategy for preserving FordPass points depends on steps taken while the account holder is alive.

How to protect your FordPass points

4 steps for managing your FordPass points during your lifetime:

1
Recognize that FordPass Rewards points cannot pass to your heirs. They are non-transferable, have no cash value, and Ford does not consider them your property, so the only way to capture their value is to redeem them during your lifetime.
2
Redeem a meaningful balance rather than letting it sit. Points can be applied toward Ford service, parts, accessories, features such as BlueCruise, or a new vehicle purchase, and a balance is forfeited after two consecutive calendar years of inactivity.
3
Note that you hold a FordPass / Ford app account and which email it uses, so the person who manages your estate can identify it, redeem any remaining points, and remove your vehicles from the account if needed.
4
Note in your records that your Ford vehicles are paired to your FordPass / Ford app account. A vehicle that passes to a new owner is re-paired to their own account and does not carry your points, so plan the vehicle and the points separately.

Family sharing

FordPass Rewards has no points pooling or family-sharing feature. Each membership is individual, and Ford's terms state that points and qualifying tier activities are not transferable between members or accounts. A household can hold separate memberships, but points cannot be combined or moved from one member to another. The only way to realize the value of a balance is for the member to redeem it during their lifetime.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Because the points cannot pass to your heirs, are non-transferable, and have no cash value, the only way to capture their value is to redeem them yourself. Apply a meaningful balance toward Ford service, parts, accessories, or a vehicle purchase rather than letting it lapse, and remember a balance is forfeited after two consecutive calendar years of inactivity. Note that you hold a FordPass / Ford app account so the person handling your estate can redeem any remaining points and remove your vehicles from the account.

An inventory listing the FordPass account lets a fiduciary identify it and act on it through the operator's official channels.

FordPass does not support beneficiary designations. Unlike financial accounts, there is no way to name a beneficiary on this type of account.

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Sources

Data sourced from Ford Motor Company primary sources (6 pages reviewed). How we research.