What happens to Burger King Crowns when the owner dies
Burger King Company LLC (Restaurant Brands International Inc.) Crowns are forfeited under the program's terms when the account is closed
Burger King Guest Care (Help Center; no guest phone line is published on a Burger King site)
Restaurant Brands International Privacy Officer (no dedicated estates team; Burger King routes Royal Perks account and data deletion here)
There is no estate-claim timeline because the Royal Perks Terms do not provide for transferring Crowns or the account at death. The only time-sensitive item is Crown expiration: Crowns expire on the first day of the month following the sixth month from the date they were earned, and Burger King notes that expiration happens early on the 1st, so the last day expiring Crowns can be redeemed is the day before. An account inactive for two consecutive years may also be unregistered. Redeem any unexpired Crowns promptly if you already have account access.
Burger King Company LLC (Restaurant Brands International Inc.)'s terms state that Crowns are not the property of the account holder and are forfeited at death. The program does not provide a mechanism for transferring Crowns to heirs.
Families have occasionally received goodwill accommodations from Burger King Company LLC (Restaurant Brands International Inc.), but these are not part of the published terms and cannot be relied upon.
What to do
If a Burger King account holder has passed away, here is what to do:
- •Submit the account and data deletion request through the deletion request form linked from the Royal Perks page (the "Click Here to request deletion of your account and data" link, a OneTrust request form branded for Burger King)
- •Or email Restaurant Brands International's Privacy Officer at privacy@rbi.com, the address Burger King publishes for the same request. RBI's privacy policy also gives 1-888-601-1616 (United States and Canada) for requests to access, modify, or delete data
- •For general guest questions, use the Burger King Help Center at help.bk.com or bk.com/support
Required Documents
- A copy of the death certificate, if you contact Burger King to close the member's Royal Perks account (no estate transfer of Crowns is offered)
Timeline
There is no estate-claim timeline because the Royal Perks Terms do not provide for transferring Crowns or the account at death. The only time-sensitive item is Crown expiration: Crowns expire on the first day of the month following the sixth month from the date they were earned, and Burger King notes that expiration happens early on the 1st, so the last day expiring Crowns can be redeemed is the day before. An account inactive for two consecutive years may also be unregistered. Redeem any unexpired Crowns promptly if you already have account access.
Frequently asked questions
Royal Perks Crowns are forfeited at death. The Royal Perks Terms and Conditions state that the account, Crowns, Rewards, and Program Benefits are personal to the member and may not be sold, transferred, assigned, or shared with family, friends, or others, and there is no beneficiary designation or estate-transfer provision. Crowns also have no cash value and can be redeemed only for eligible menu items, so any unredeemed Crowns are effectively lost when the member dies.
No. The Royal Perks Terms and Conditions make the account, Crowns, Rewards, and Program Benefits personal to the member and prohibit selling, transferring, assigning, or sharing them with family, friends, or others, except as the Sponsor specifically permits at its sole discretion. There is no beneficiary designation and no documented process to move Crowns or the account to an heir or to the estate.
No. Crowns may be redeemed only for eligible menu items at participating Burger King restaurants and carry no cash value. Because they cannot be converted to cash and cannot be transferred, there is nothing for the estate to recover beyond redeeming any unexpired Crowns for menu items while someone still has access to the account.
Crowns expire on the first day of the month following the sixth month from the date they were earned, so they last roughly six months. The Sponsor also reserves the right to unregister an account that has been inactive for two consecutive years. If you have access to a deceased member's account, redeem any unexpired Crowns promptly because expiration is not paused by death.
Burger King does not publish a dedicated estate or bereavement process for Royal Perks. To close the account and stop messages, use the account and data deletion request form linked from Burger King's Royal Perks page at campaign.bk.com/royal-perks, or email Restaurant Brands International's Privacy Officer at privacy@rbi.com — Burger King publishes both as the route for deleting a Royal Perks account and its data. RBI's privacy policy also lists 1-888-601-1616 (United States and Canada) for requests to access, modify, or delete data. General guest questions go through the Help Center at help.bk.com. A copy of the death certificate is the standard supporting document if Burger King requests one. Closing the account does not transfer any Crowns, which are non-transferable and have no cash value.
There is no dedicated bereavement line. Burger King directs Royal Perks account and data deletion to its deletion request form and to Restaurant Brands International's Privacy Officer at privacy@rbi.com; RBI's privacy policy lists 1-888-601-1616 (United States and Canada) for the same access, modification, and deletion requests. Either channel can be used to close a deceased member's account or stop marketing messages. Neither transfers Crowns, which are personal to the member, non-transferable, and have no cash value, so there is nothing to claim beyond redeeming any unexpired Crowns for menu items if you already have account access.
The Royal Perks Terms and Conditions bar transferring the account, Crowns, Rewards, and Program Benefits to family, friends, or others "except as specifically permitted by the Sponsor, in its sole and absolute discretion." That parenthetical is the only opening, so a survivor can write to Burger King and ask it to exercise that discretion and credit any unexpired Crowns to a named family member. Burger King decides at its discretion, no outcome is promised, and Crowns keep expiring on their normal six-month schedule while the request is pending. Because Crowns have no cash value and redeem only for menu items, the amount at stake is small.
Since Burger King Crowns are forfeited at death under the official terms, Crowns can only be used during the account holder's lifetime. Redeeming, transferring, or sharing Crowns while the account is active preserves their value.
Sources
Data sourced from Burger King Company LLC (Restaurant Brands International Inc.) primary sources (7 pages reviewed). How we research.
Burger King Guest Care (Help Center; no guest phone line is published on a Burger King site)
Restaurant Brands International Privacy Officer (no dedicated estates team; Burger King routes Royal Perks account and data deletion here)
There is no estate-claim timeline because the Royal Perks Terms do not provide for transferring Crowns or the account at death. The only time-sensitive item is Crown expiration: Crowns expire on the first day of the month following the sixth month from the date they were earned, and Burger King notes that expiration happens early on the 1st, so the last day expiring Crowns can be redeemed is the day before. An account inactive for two consecutive years may also be unregistered. Redeem any unexpired Crowns promptly if you already have account access.
