Can you pass on your Best Buy points when you die?
Best Buy's terms forfeit Best Buy points at death.
Protecting Best Buy points while the account is active
No beneficiary designation, points can only be redeemed, not transferred, and 8-step plan.
How to protect your Best Buy points while you are alive →Someone died. Handling Best Buy points after a death
Points are forfeited under the official terms, 6-step process, and 4 required documents.
What happens to Best Buy points when someone dies →My Best Buy is Best Buy's membership and loyalty program, with a free base tier and the paid My Best Buy Plus and My Best Buy Total tiers. Plus and Total members and My Best Buy Credit Cardmembers earn points, and every 250 points converts into a $5 reward certificate.
Under Best Buy's terms, Best Buy points are forfeited when the account holder dies. Best Buy allows no lifetime transfer of points; the account holder can only redeem them.
What happens to Best Buy at death
- Forfeited at death
The Program Rules bar any transfer of the membership or its benefits, and unused points are forfeited 90 days after a membership is cancelled. A death that leads to cancellation falls under that general cancellation handling.1
Naming who acts after a death
- Designation
There is no way to name a beneficiary or successor on a My Best Buy account; the membership and any Program benefits may not be transferred or assigned.1
Other companies and product lines involved1
- Citibank (My Best Buy Credit Card)
The My Best Buy Credit Card, a separate account at the issuing bank with its own death notification2
Sources2
- 1.My Best Buy Membership Program Rules, Last Updated 6/4/2026
- 2.Best Buy Support
Best Buy publishes no process specific to a deceased person's account; a written request goes by mail to My Best Buy Program, P.O. Box 949, Minneapolis, MN 55440-0949. There is no way to name a beneficiary or successor on a Best Buy account.
Sources
Data sourced from Best Buy Co., Inc. primary sources (6 pages reviewed). How we research.
Best Buy customer support
Best Buy Customer Service
Phone
Mailing address
Website
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