How to protect your Best Buy points while you are alive
There is no way to name a beneficiary or successor on a Best Buy account. Best Buy allows no lifetime transfer of points; the account holder can only redeem them.
Because Best Buy's terms forfeit Best Buy points at death, anything preserved is moved or used while the account holder is alive. There is no way to name a beneficiary or successor on a Best Buy account. Best Buy allows no lifetime transfer of points; the account holder can only redeem them.
How to protect your Best Buy points
- •The My Best Buy member ID and the account email
- •Whether you carry a paid My Best Buy Plus or My Best Buy Total membership, and its renewal date
- •The card on file that the paid membership renews against
Naming who acts after a death
- Designation
There is no way to name a beneficiary or successor on a My Best Buy account; the membership and any Program benefits may not be transferred or assigned.1
What Best Buy Co., Inc.'s terms say about sharing and transfers5
- Pooling with family
My Best Buy has no family-pooling, household or points-sharing feature; points are earned and held under a single member account. Value is shared during life only by redeeming points into reward certificates and using them on purchases while the account is active.1
- Transfers to another member
Reward certificates are not transferable and may be used only by the member to whom they are issued, and points and certificates may not be transferred except as specified on BestBuy.com/MyBestBuy.1
- Transferring the account or registration
The paid My Best Buy Plus and My Best Buy Total memberships are single-member and state that membership cannot be transferred.2, 3
- Expiry and activity requirements
Best Buy terminates a Program account unless the member makes a qualifying purchase at least once in every rolling 24-month period or has an open My Best Buy Credit Card account. Earning points requires an active Plus or Total membership or an open card account.1
Every 250 points converts into a $5 reward certificate. Certificates expire at 11:59 p.m. CT on the date shown, typically 60 days after issue; used or expired certificates cannot be replaced, and a certificate gives no change on redemption.1
Sources5
- 1.My Best Buy Membership Program Rules, Last Updated 6/4/2026
- 2.My Best Buy Plus Terms of Service, Version: June 2026
- 3.My Best Buy Total Terms of Service, Version: June 2026
- 4.My Best Buy Memberships FAQs
- 5.June 4, 2026 reward points announcement (Best Buy corporate)
Should you save your passwords for your family?
Some people store account passwords so a family member can sign in later. The practice has three practical limits:
- Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
- It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
- Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
Sources
Data sourced from Best Buy Co., Inc. primary sources (6 pages reviewed). How we research.
Best Buy customer support
Best Buy Customer Service
Phone
Mailing address
Website
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