Planning ahead for your Best Buy points
Best Buy Co., Inc. points cannot be transferred and have no beneficiary option — here is what you can do while the account is active
Best Buy Customer Service
My Best Buy Program, P.O. Box 949, Minneapolis, MN 55440-0949
Best Buy Customer Service
My Best Buy Program, P.O. Box 949, Minneapolis, MN 55440-0949
(General customer service)
Under Best Buy Co., Inc.'s policy, points have no value after death. Every strategy for preserving Best Buy points depends on steps taken while the account holder is alive.
How to protect your Best Buy points
Here are 5 steps to protect and manage your Best Buy points while the account is active:
- •The My Best Buy member ID and the account email
- •Whether you carry a paid My Best Buy Plus or My Best Buy Total membership, and its renewal date
- •The card on file that the paid membership renews against
Family sharing
My Best Buy has no family-pooling, household, or points-sharing feature. Points are earned and held under a single member account, and reward certificates are not transferable and may be used only by the member to whom they are issued (Program Rules, Section 2.A.2), with Section 5 barring transfer or assignment of the membership or any Program benefits. The only way to share value during life is for the member to redeem points into reward certificates and apply those certificates to purchases while the account is active. The paid Plus and Total memberships are likewise single-member and state that membership cannot be transferred.
Should you save your passwords for your family?
Some people store account passwords so a family member can sign in later. The practice has three practical limits:
- Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
- It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
- Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
Frequently asked questions
Redeem points during your lifetime instead of banking a large balance, since Program benefits cannot be transferred or assigned and have no cash value. Use reward certificates before they expire, typically 60 days after issuance. Record the member ID, the account email, and whether you carry a paid Plus or Total membership (with its renewal date and the card on file) where your executor can find them, so the paid term can be cancelled and its pro-rated refund requested. Your password does not need to be shared.
No. My Best Buy supports no beneficiary designation, and there is no family-pooling or points-sharing feature. Points sit in one member account and the Program Rules bar transfer or assignment of Program benefits, so the only way to direct the value is to redeem it while you are living.
Listing the Best Buy account in an estate inventory identifies it for a fiduciary, who works through the operator's official channels to manage or close it.
Best Buy does not support beneficiary designations. Unlike financial accounts, there is no way to name a beneficiary on this type of account.
Sources
Data sourced from Best Buy Co., Inc. primary sources (6 pages reviewed). How we research.
Best Buy Customer Service
My Best Buy Program, P.O. Box 949, Minneapolis, MN 55440-0949
Best Buy Customer Service
My Best Buy Program, P.O. Box 949, Minneapolis, MN 55440-0949
(General customer service)
