How Do I Write a Letter of Instruction to UWM?

Send it to UWM's estate/claims department: UWM Research Department, PO Box 612488, Dallas, TX 75261. You can reach the department at 1-888-464-2432.

UWM lists these among its required documents: Certified copy of the death certificate; Will or Last Testament, or Court Pleadings/Orders (Letters Testamentary, Letter of Personal Representative, Letter of Fiduciary, or Letter of Administration); Probate Proceeding Order signed by the judge (if a probate case was opened); Deed, Intestate Heirs Affidavit, or Recorded Affidavit of Heirship showing ownership interest. The prepared letter includes an enclosure checklist drawn from UWM's recorded requirements.

Report the death and begin sending documents as soon as possible. Confirming successor-in-interest status and completing an assumption, refinance, or release of liability can take several weeks to a few months depending on probate.

UWM accepts a letter you write. We draft it for you, addressed to UWM's verified claims department with the required enclosures.

It depends on the capacity you are acting in. An executor or administrator encloses Letters Testamentary (when there is a will) or Letters of Administration (when there is not); a successor trustee encloses a certificate of trust; a successor under a small estate encloses that state’s small estate affidavit. The prepared letter lists the proof-of-authority document for your role alongside the institution’s required documents.

A letter of instruction is the written request an institution asks for when settling a deceased customer’s account. It identifies the decedent and the account, states the capacity you are acting in, and tells the institution what to do with the account.