Veritex
Subsidiary of Huntington Bancshares Incorporated (merger closed October 2025, accounts transitioned January 2026)
veritexbank.comWhat to do when a Veritex account holder dies
Report the death to Veritex's Huntington Bank Customer Service at 1-800-480-2265
Veritex merged into HuntingtonMerged, effective January 2026
Huntington Bancshares completed its merger with Veritex on October 20, 2025, when Veritex Community Bank merged into The Huntington National Bank. Former Veritex accounts and loans transitioned to Huntington Bank on January 20, 2026, and former Veritex branches now operate as Huntington Bank branches. This page stays live to help heirs settle legacy Veritex (and predecessor Green Bank) accounts.
What happens to Veritex accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Veritex's Huntington Bank Customer Service (1-800-480-2265) to claim the funds.
Deposit, investment & retirement accounts
To file a claim after an account holder's death, here is what Veritex requires:
Filing a claim
- Call Huntington customer support for former Veritex customers at 1-800-823-2265, or Huntington general customer service at 1-800-480-2265 (daily 7:00 a.m.-8:00 p.m. ET)
- Or visit a Huntington Bank branch; former Veritex branches now operate as Huntington Bank branches
- Adequate proof of death
- Any necessary tax releases
- Proper identification
Required Documents
- Adequate proof of death
- Proper identification
- Any necessary tax releases
- A copy of the trust agreement or a certification of trust, for a trust account, if Huntington requests one
What happens to each kind of account3
- Payable-on-death account
Huntington pays the beneficiaries designated on the signature card or identified in its records who are then living, in equal shares unless otherwise noted. On a joint account, it pays them only after all joint owners have died.1
A beneficiary is paid only after Huntington is furnished with adequate proof of death, any necessary tax releases and proper identification.1
- Joint account with survivorship
The balance may be paid to the survivor.1
- Trust account
On an informal "in trust for" account, Huntington transfers the account to the beneficiaries designated on the signature card or identified in its records.1
On a formal trust account, Huntington may require a copy of the trust agreement or a certification of trust to confirm the trustee's authority.1
State law on paying a balance without lettersTexas
- Texas
Tex. Est. Code § 152.051
Texas law permits a bank to pay from a deceased depositor's balance on an order of the court, without letters testamentary or letters of administration.Tex. Est. Code § 152.051Verified Oct 3, 2026View source
Paid to: a funeral home or the applicant, for funeral and burial expenses
Limit: $5,000 in total from every holder
When: the application may be filed "not earlier than the third day after the date of the decedent's death and not later than nine months after the date of the decedent's death"
The section permits the payment. It does not require the bank to make it. The section sets further conditions.
What Veritex's agreement and guidance say3
- Debts owed to the institution
Huntington may first deduct any amount the account owners owe it. Its right of set-off applies after an owner's death regardless of the rights of a surviving owner or a payable-on-death beneficiary.1
- How proceeds are paid
A beneficiary closing a deceased holder's account is issued a cashier's check and does not need a Huntington account to receive it.2
- Accounts from a merged institution
Former Veritex accounts have been Huntington Bank accounts since January 20, 2026, with new account and routing numbers. The final Veritex statement shows activity through January 16, 2026.3
Sources3
- 1.Huntington Consumer Deposit Account Agreement, effective March 15, 2026
- 2.Cashier's check page
- 3.Veritex landing page
Mortgage and home lending
Mortgages and home equity loans are liabilities, not assets. They do not have beneficiaries and cannot be retitled to a trust.
- Call Huntington Mortgage Customer Service at 1-800-323-4695 (Monday-Friday 8:00 a.m.-8:00 p.m. ET, Saturday 8:00 a.m.-2:00 p.m. ET)
- Former Veritex customers can also call Huntington customer support for former Veritex customers at 1-800-823-2265
- Give the Huntington loan number that replaced the Veritex loan number
- Write to the address Huntington designates for information requests and successor-in-interest reviews: The Huntington National Bank, P.O. Box 340996, Columbus, OH 43234
- Include the borrower's name and the loan account number, and describe the information you are requesting
- Huntington acknowledges a written request within five days and generally responds within 30 days, excluding legal public holidays, Saturdays, and Sundays
Required Documents
- A written request that includes the borrower's name and the loan account number
Claims Contact
Phone: 1-800-323-4695
Hours: Monday-Friday 8:00 AM-8:00 PM ET; Saturday 8:00 AM-2:00 PM ET
Mailing address: The Huntington National Bank, P.O. Box 340996, Columbus, OH 43234
Federal law on calling a home loan after a death
These exemptions apply to a loan secured by residential real property containing less than five dwelling units.12 U.S.C. § 1701j-3(d); 12 CFR 191.5(b), 141.14Verified Oct 3, 2026View source
- A lender may not exercise a due-on-sale clause upon a transfer by devise, descent, or operation of law on the death of a joint tenant or tenant by the entirety.12 U.S.C. § 1701j-3(d)(3); 12 CFR 191.5(b)(1)(iii)Verified Oct 3, 2026View source
- A lender may not exercise a due-on-sale clause upon a transfer to a relative resulting from the death of a borrower.12 U.S.C. § 1701j-3(d)(5)Verified Oct 3, 2026View source
- A lender may not exercise a due-on-sale clause upon a transfer where the spouse or children of the borrower become an owner of the property.12 U.S.C. § 1701j-3(d)(6)Verified Oct 3, 2026View source
A federal regulation sets further conditions on these transfers.12 CFR 191.5(b)(1)(v)Verified Oct 3, 2026View source
Veritex's Huntington Bank Customer Service can be reached by phone at 1-800-480-2265 for questions throughout the claims process.
Sources
Data sourced from Veritex primary sources (15 pages reviewed). How we research.
Veritex death claims support
Huntington Bank Customer Service (successor to Veritex)
Phone
Former Veritex Bank customers (personal banking)
Hours
Website
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