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What to do when a BluPeak CU account holder dies

Report the death to BluPeak CU's BluPeak Member Service Center at 1-866-873-4968

After a member of BluPeak CU dies, the BluPeak Member Service Center manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.

To start a claim, contact BluPeak CU by phone at 1-866-873-4968 or email documentation to memberservice@blupeak.com. You will need the account holder's full name, account numbers, and the death certificate.

Death claim process

Here is the step-by-step death claim process at BluPeak CU:

Filing a claim

1
Tell BluPeak about the death promptly. The Account Agreement asks owners to notify the credit union when a person with a right to withdraw from an account dies:
  • Call the Member Service Center at (866) 873-4968, Monday-Friday 8 a.m.-6 p.m. and Saturday 8 a.m.-4 p.m. Pacific time
  • Or visit one of the five BluPeak branches in California
2
To close an account, call (866) 873-4968, visit a branch, or mail a notarized letter to BluPeak Federal Credit Union, 10120 Pacific Heights Blvd., Suite 100, San Diego, CA 92121.

Required Documents

  • Court order or letters appointing the executor or administrator, for an account opened or managed by the estate's fiduciary
  • The trust agreement filed with BluPeak, for a trust account
  • A notarized letter, when closing an account by mail

What happens to each kind of account6

Account in one name

A share account in the deceased member's name alone, not held in joint tenancy with another member, may be continued until the close of the dividend period in which administration of the estate is completed.1

Joint account with survivorship

Ownership passes to the surviving owner or owners.2

Payable-on-death account

On an account with a single owner, ownership passes to the named pay-on-death payee or payees.2

On an account with several owners, ownership passes to the surviving owner or owners, and to the pay-on-death payee or payees only after all owners have died.2

Trust account

BluPeak follows the separate trust agreement filed with it.2

Fiduciary account

An executor or administrator appointed by court order may open or manage an account in that capacity, on BluPeak's approval.3

Certificate of deposit

Closing a term certificate early can carry the early withdrawal penalty even when the member did not initiate the withdrawal.3

What BluPeak CU's agreement and guidance say4

Payments after the death

BluPeak may pay or certify checks the member wrote on or before the date of death for up to 10 days after the death, unless someone claiming an interest in the account orders it to stop payment.3

Powers of attorney

A power of attorney ends at the owner's death. BluPeak may keep honoring the agent's transactions until it has written notice or actual knowledge of the death and a reasonable opportunity to act.3

Disputes between claimants

If survivors or beneficiaries make competing claims, BluPeak may hold the funds until a legal proceeding decides the claim or it receives evidence satisfactory to it that the dispute is resolved.3

Dormant and unclaimed accounts

An account with no activity for 12 months becomes dormant and may be charged a $3 monthly inactivity fee.3, 4

Sources4

Download instructions for the whole estate

BluPeak CU's BluPeak Member Service Center can be reached by phone at 1-866-873-4968 and email at memberservice@blupeak.com for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from BluPeak CU primary sources (23 pages reviewed). How we research.

BluPeak CU death claims support

BluPeak Member Service Center

Hours

Monday-Friday 8:00 AM-6:00 PM PT; Saturday 8:00 AM-4:00 PM PT

Mailing address

BluPeak Federal Credit Union, 10120 Pacific Heights Blvd., Suite 100, San Diego, CA 92121 (notarized letter to close an account)
Verified Sep 2026

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