
What to do when an Union Bank (Vermont) account holder dies
Report the death to Union Bank (Vermont)'s Customer Care Team at 1-800-753-4343
When an account holder at Union Bank (Vermont) passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Union Bank (Vermont)'s Customer Care Team (1-802-888-6600) to access and distribute the funds.
Death claim process
The death claim process at Union Bank (Vermont) works as follows:
Filing a claim
What happens to each kind of account7
- Joint account with survivorship
On a joint account with survivorship, the money belongs to the surviving owners when one owner dies, subject to any pledge the bank agreed to.1
- Joint account without survivorship
A joint account opened without survivorship gives the other owners no right to an owner's share when that owner dies.1
- Payable-on-death account
A pay-on-death beneficiary can withdraw only once 90 days have passed since the last owner died, if the beneficiary is alive and no personal representative or probate court has stopped payment within those 90 days.1
Surviving pay-on-death beneficiaries take equal shares, and a share does not pass to the other beneficiaries.1
- Trust account
When the last trustee of a revocable trust account dies, Union Bank may pay the account to the person it was held for, or to that person's estate.1
- Certificate of deposit
The certificate of deposit disclosures say an early withdrawal penalty can be waived when an owner dies.2
- IRA
An IRA with no beneficiary on file, or whose named beneficiaries have all died, is paid to the owner's estate.3
- Health savings account
An HSA with no beneficiary on file, or whose named beneficiaries have all died, is paid to the owner's estate.4
Accounts handled elsewhere1
- Union Bank Wealth Management
Estates where Union Bank is named executor, and trust and investment accounts it manages5, 6
Phone: 1-800-753-4343
What Union Bank (Vermont) provides to the estate1
- Statement copies
Union Bank charges $5 for a statement copy and $3 for duplicate statements, and $25 an hour, with a $10 minimum, for account research.7
Help Union Bank (Vermont) offers survivors1
- Medallion Signature Guarantee
Union Bank provides medallion signature guarantees, including for moving securities to a court-appointed representative after an owner dies. The documents it lists include a copy of the death certificate and the court papers appointing the executor or administrator.8
Who qualifies: Free for customers of at least six months, by appointment
What Union Bank (Vermont)'s agreement and guidance say7
- What it does when notified
Until it learns of a death and has time to act, the bank may keep honoring checks and instructions, and for up to ten days afterward it may pay checks written on or before the date of death unless someone with a claim to the account tells it to stop.1
- Powers of attorney
An authorized signer's authority on an individual account ends when the owner dies, though the bank may keep honoring the signer's transactions until it has notice and time to act.1
- Disputes between claimants
If survivors or beneficiaries make competing claims to an account, the bank may hold the money until a court decides or it is shown the dispute is settled.1
- Debts owed to the institution
Union Bank may apply the money in an account to a due debt any owner owes it. That does not reach an IRA or a person who can withdraw only as a representative.1
- Which state governs the account
The deposit agreement is governed by federal law and the law of Vermont.1
- Fees
Responding to a levy, garnishment or other legal process costs at least $125, and moving an IRA to another institution costs $25.7
- Dormant and unclaimed accounts
An account holding less than $100 with no activity for a year or more is charged $3 a month.7
Not in Union Bank (Vermont)'s published guidance8
- A department for deceased-customer accounts
- A claim form
- A list of required documents
- Whether the death certificate must be certified
- Which court appointment document it accepts
- An online way to report a death
- How long a claim takes
- A small-estate procedure
Sources8
- 1.Your Deposit Account, 08-2023
- 2.Consumer Truth in Savings Disclosure, 09-2024
- 3.Traditional IRA Custodial Agreement, 03-2026
- 4.HSA Custodial Organizer, 2026
- 5.Estate Services
- 6.Wealth Management Team
- 7.Service Fees, February 20, 2025
- 8.Medallion Signature Guarantee
Union Bank (Vermont)'s Customer Care Team can be reached by phone at 1-800-753-4343 and fax at 1-800-522-2950 for questions throughout the claims process.
Sources
(4)·
Data sourced from Union Bank (Vermont) primary sources (31 pages reviewed). How we research.
Union Bank (Vermont) death claims support
Customer Care Team
Phone
Toll-free
Fax
Hours
Office
Mailing address
Website
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