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Subsidiary of Stockman Financial Corp.

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What to do when a Stockman Bank account holder dies

Report the death to Stockman Bank's Customer Service at 1-877-300-9369

When an account holder at Stockman Bank passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Stockman Bank's Customer Service (1-877-300-9369) to access and distribute the funds.

To start, call Stockman Bank at 1-877-300-9369. Have the account holder's full name, account numbers, and the death certificate ready before you call.

Death claim process

The death claim process at Stockman Bank works as follows:

Filing a claim

1
Let the bank know promptly that the account owner has died. The account terms ask for prompt notice when anyone who can withdraw from an account dies.
2
Call customer service at 877-300-9369 (Monday to Friday 7 a.m. to 6 p.m., Saturday 9 a.m. to 1 p.m.), go to a Montana branch (locations), or write to the bank in Miles City.
3
Until the bank learns of the death and has had a reasonable chance to act on it, it may keep honoring the owner's checks and instructions.

What happens to each kind of account6

Account in one name

When the only owner of an account with no pay-on-death beneficiary dies, the account belongs to that owner's estate.1

Joint account with survivorship

On a joint account with survivorship, the deceased owner's share goes to the owners still living. Where a surviving spouse is one of two or more survivors, the spouse takes that share; otherwise the survivors split it evenly.1

Joint account without survivorship

On a joint account without survivorship, the deceased owner's share is part of that owner's estate rather than going to the other owners.1

Payable-on-death account

An account with a pay-on-death designation goes to the named beneficiaries outside the estate, once the owner dies or, on a joint account with survivorship, once the last owner dies.1

Fiduciary account

An executor, administrator or conservator serving under a court order may open and run an account in that capacity. The bank does not become a trustee by holding it and does not police the letters.1

Certificate of deposit

Stockman's certificate disclosure says the penalty for an early withdrawal can be waived when an owner dies, where the law allows or requires the waiver.2

What Stockman Bank's agreement and guidance say7

Telling the institution

The account terms ask that Stockman be told promptly when anyone allowed to withdraw from the account dies.1

Payments after the death

Checks dated on or before the day of death may still be paid for up to ten days afterward, unless someone with an interest in the account tells the bank to stop.1

Disputes between claimants

If anyone challenges who owns the funds, even informally, Stockman may freeze the account until a court decides. It may also ask the district court in Custer County, Montana, or another proper county, to take the money and settle the claim.1

Debts owed to the institution

Where the law allows, the bank may take money in the account, without first giving notice, to pay a debt an owner owes it that has come due.1

Which state governs the account

The account terms are made subject to federal law and Montana law.1

Fees

Account research costs $30.00 an hour with a one-hour minimum, a statement copy $5.00 and a cancelled check copy $1.00.3

Dormant and unclaimed accounts

After 24 months with no transaction by the customer, an account under $100 is charged $5.00 a month as dormant, and escheat processing costs $100.00.3

Not in Stockman Bank's published guidance8

  • A department for deceased-customer accounts
  • A claim form
  • A list of required documents
  • Whether the death certificate must be certified
  • Which court appointment document it accepts
  • An online way to report a death
  • How long a claim takes
  • A small-estate procedure

Sources3

Download instructions for the whole estate

Stockman Bank's Customer Service can be reached by phone at 1-877-300-9369 for questions throughout the claims process.

Sources

(2)·

Data sourced from Stockman Bank primary sources (20 pages reviewed). How we research.

Stockman Bank death claims support

Customer Service

Hours

Monday-Friday 7:00 AM-6:00 PM; Saturday 9:00 AM-1:00 PM

Mailing address

Stockman Bank, P.O. Box 250, Miles City, MT 59301
Verified Oct 2026

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