
What to do when a STCU account holder dies
Report the death to STCU's Report a death at 1-509-326-1954
After a member of STCU dies, the Report a death manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.
Death claim process
Here is the step-by-step death claim process at STCU:
Filing a claim
Required Documents
- Official death certificate
- The deceased's Social Security number
- The deceased's final will
- Letters Testamentary issued to the personal representative, if the estate is probated
What happens to each kind of account5
- Joint account with survivorship
Joint ownership carries rights of survivorship unless otherwise stated, and the deceased owner's interest becomes the property of the surviving joint owners. A joint owner on accounts used to pay the deceased's bills may be able to delete or update those payments.1, 2
- Payable-on-death account
The account is payable to the named surviving POD beneficiary upon the death of the last joint account owner.1, 2
- Account in one name
Where there is no joint owner or POD beneficiary, a court order may be required to designate a personal representative.1, 2
State requirements STCU statesWashington
State law on paying a balance without lettersOregon, Washington
- Oregon
ORS 723.466
Oregon law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.ORS 723.466Verified Oct 3, 2026View source
Paid to: surviving spouse
Limit: $25,000 held at the institution and $25,000 in total from every holder
When: at any time after the death
Paid to: Oregon Health Authority or Department of Human Services (no surviving spouse; preferred claim under ORS 411.708, 411.795 or 416.350)
Limit: $25,000 held at the institution and $25,000 in total from every holder
When: not less than 46 days and no more than 75 days after the death
Paid to: surviving children 18 or older; else surviving parent(s); else surviving brothers and sisters 18 or older; else any other surviving heir
Limit: $25,000 held at the institution and $25,000 in total from every holder
When: not earlier than 76 days after the death; not earlier than 46 days after the death where the institution obtains prior verbal or written authorization from both the Oregon Health Authority and the Department of Human Services
Paid to: estate administrator of the State Treasurer (intestate, no known heirs)
Limit: $25,000 held at the institution and $25,000 in total from every holder
The section permits the payment. It does not require the credit union to make it. The section sets further conditions.
- Washington
RCW 30A.22.190(2)
Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 30A.22.190(2)Verified Oct 3, 2026View source
Limit: $2,500 held at the institution
Paid to: the surviving spouse, next of kin, funeral director, or other creditor who may appear to be entitled thereto
The section permits the payment. It does not require the credit union to make it. The section sets further conditions.
RCW 30A.22.190(1)
Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 30A.22.190(1)Verified Oct 3, 2026View source
Limit: The section sets no dollar limit.
Paid to: the surviving spouse (party to a community property agreement with the decedent that reaches the funds)
The section permits the payment. It does not require the credit union to make it. The section sets further conditions.
RCW 11.62.030
Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 11.62.030Verified Oct 3, 2026View source
Paid to: surviving spouse or surviving domestic partner
Limit: $1,000 held at the institution
The section permits the payment. It does not require the credit union to make it. The section sets further conditions.
What STCU's agreement and guidance say4
- Payments after the death
After STCU learns of a member's death, it may pay checks or honor transfers authorized by the deceased member for ten days unless a person claiming an interest in the account instructs it to stop payment.1, 2
- Wills, probate and small estates
STCU cannot accept a will as legal authority to access any account for which the claimant is not the joint owner.1, 2
Not in STCU's published guidance3
- A mailing address for claim documents
- How long a claim takes
- Whether the death certificate must be certified
Sources2
STCU's Report a death can be reached by phone at 1-509-326-1954 for questions throughout the claims process.
Sources
Data sourced from STCU primary sources (23 pages reviewed). How we research.
STCU death claims support
Report a death
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