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What to do when a STCU account holder dies

Report the death to STCU's Report a death at 1-509-326-1954

After a member of STCU dies, the Report a death manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.

Death claim process

Here is the step-by-step death claim process at STCU:

Filing a claim

1
Call STCU as soon as possible to report the death: Washington (509) 326-1954 or Idaho (208) 619-4000.
2
An STCU representative reviews the options for accounts held by the deceased and can check whether life insurance benefits were available through an STCU credit card or loan.
3
STCU may require the survivor or other claimant to produce certain documents before releasing the funds.

Required Documents

  • Official death certificate
  • The deceased's Social Security number
  • The deceased's final will
  • Letters Testamentary issued to the personal representative, if the estate is probated

What happens to each kind of account5

Joint account with survivorship

Joint ownership carries rights of survivorship unless otherwise stated, and the deceased owner's interest becomes the property of the surviving joint owners. A joint owner on accounts used to pay the deceased's bills may be able to delete or update those payments.1, 2

Payable-on-death account

The account is payable to the named surviving POD beneficiary upon the death of the last joint account owner.1, 2

Account in one name

Where there is no joint owner or POD beneficiary, a court order may be required to designate a personal representative.1, 2

Fiduciary account

A fiduciary account opened by a personal representative is owned by the estate.1, 2

Loan

A joint signer on an STCU loan held by the deceased may have the option to skip the next payment. Interest continues to accrue.1, 2

State requirements STCU statesWashington

Washington

Members who live in Washington irrevocably waive the right to make a testamentary disposition of any STCU account. The account is payable according to its existing designations and the Membership and Account Agreement.1, 2

State law on paying a balance without lettersOregon, Washington

Oregon

ORS 723.466

Oregon law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.ORS 723.466Verified Oct 3, 2026View source

Paid to: surviving spouse

Limit: $25,000 held at the institution and $25,000 in total from every holder

When: at any time after the death

Paid to: Oregon Health Authority or Department of Human Services (no surviving spouse; preferred claim under ORS 411.708, 411.795 or 416.350)

Limit: $25,000 held at the institution and $25,000 in total from every holder

When: not less than 46 days and no more than 75 days after the death

Paid to: surviving children 18 or older; else surviving parent(s); else surviving brothers and sisters 18 or older; else any other surviving heir

Limit: $25,000 held at the institution and $25,000 in total from every holder

When: not earlier than 76 days after the death; not earlier than 46 days after the death where the institution obtains prior verbal or written authorization from both the Oregon Health Authority and the Department of Human Services

Paid to: estate administrator of the State Treasurer (intestate, no known heirs)

Limit: $25,000 held at the institution and $25,000 in total from every holder

The section permits the payment. It does not require the credit union to make it. The section sets further conditions.

Washington

RCW 30A.22.190(2)

Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 30A.22.190(2)Verified Oct 3, 2026View source

Limit: $2,500 held at the institution

Paid to: the surviving spouse, next of kin, funeral director, or other creditor who may appear to be entitled thereto

The section permits the payment. It does not require the credit union to make it. The section sets further conditions.

RCW 30A.22.190(1)

Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 30A.22.190(1)Verified Oct 3, 2026View source

Limit: The section sets no dollar limit.

Paid to: the surviving spouse (party to a community property agreement with the decedent that reaches the funds)

The section permits the payment. It does not require the credit union to make it. The section sets further conditions.

RCW 11.62.030

Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 11.62.030Verified Oct 3, 2026View source

Paid to: surviving spouse or surviving domestic partner

Limit: $1,000 held at the institution

The section permits the payment. It does not require the credit union to make it. The section sets further conditions.

What STCU's agreement and guidance say4

Payments after the death

After STCU learns of a member's death, it may pay checks or honor transfers authorized by the deceased member for ten days unless a person claiming an interest in the account instructs it to stop payment.1, 2

Wills, probate and small estates

STCU cannot accept a will as legal authority to access any account for which the claimant is not the joint owner.1, 2

Indemnity a claimant may have to give

STCU may require anyone claiming funds to indemnify it for losses from honoring the claim.1, 2

Powers of attorney

A personal representative is different from an agent under a power of attorney, whose authority ends at death.1, 2

Not in STCU's published guidance3

  • A mailing address for claim documents
  • How long a claim takes
  • Whether the death certificate must be certified

Sources2

Download instructions for the whole estate

STCU's Report a death can be reached by phone at 1-509-326-1954 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from STCU primary sources (23 pages reviewed). How we research.

STCU death claims support

Report a death

Verified Sep 2026

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