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What to do when a State Farm account holder dies

Report the death to State Farm's Life Claims at 1-877-292-0398

A death claim on a State Farm policy is filed through the Life Claims (1-877-292-0398). Because insurance proceeds pass directly to named beneficiaries, this process is separate from probate. The required documentation and timeline vary by policy type.

Death claim process

Follow these steps to file a death claim with State Farm:

Filing a claim

1
File the claim online through File a claim, call Life Claims at 877-292-0398, or contact your State Farm agent.
2
State Farm asks you to have this information on hand:
  • Policy number (needed to file online)
  • Name and date of birth of the deceased
  • Date and cause of death (if known)
  • Name, address and phone number of the beneficiary (if one is named)
3
About 1 to 2 business days after receiving the notification of death, the Life Claims Operation Office reviews the information and notifies the beneficiary by mail or email.
4
The beneficiary is sent the Beneficiary Claim acknowledgment letter with the applicable claim forms. If an agent is assigned to the policy, the agent receives a copy and is available to assist.
5
If you have a key code, complete the beneficiary form online.
6
Life Claims processes payment after it receives and reviews all necessary claim forms, adequate proof of death and any other required information or documents.

Required Documents

  • Claim formsThe applicable forms State Farm sends with the Beneficiary Claim acknowledgment letter.
  • Proof of deathState Farm asks for "adequate proof of death".
  • Additional documents, under certain circumstances

Claims Contact

Forms State Farm issues2

Beneficiary Claim acknowledgment letter and applicable claim forms

Completed by the beneficiary. Sent by the institution on request.1

Online beneficiary form

Completed by a beneficiary who has a key code. Completed online.1

What happens to each kind of account1

Life insurance policy

For Guaranteed Issue Final Expense policies, if death due to natural causes occurs in the first two policy years, the death proceeds are the return of premium and interest on the premium paid as specified in the policy contract.2

For Guaranteed Issue Final Expense policies, if death is the result of suicide in the first two policy years (one year in North Dakota), the death benefit is the return of premiums paid without interest.2

For Guaranteed Issue Whole Life policies, if death due to natural causes occurs in the first two policy years, the death proceeds are the return of premium and interest on the premium paid as specified in the policy contract.3

What State Farm's agreement and guidance say1

How proceeds are paid

Once payment is processed, a lump sum payment can be expected in about 10 business days if paid by check, or 2 to 3 business days if paid by Electronic Funds Transaction (EFT).1

Sources3

Download instructions for the whole estate

Payment takes about 1 to 3 business days once Life Claims receives and reviews the claim forms, adequate proof of death and any other required information.

State Farm's Life Claims can be reached by phone at 1-877-292-0398 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from State Farm primary sources (26 pages reviewed). How we research.

State Farm death claims support

Life Claims

Mailing address

State Farm Life Insurance Company, Life Claims, P.O. Box 2364, Bloomington, IL 61702-2364
Verified Sep 2026

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