What to do when a Levo Credit Union account holder dies
Contact Levo Credit Union — 5-step process, 6 required documents, and pod and joint accounts typically process within 5-10 business days after all documents are received. accounts requiring probate depend on court timelines.
Member Services
Phone605-334-2471
Toll-Free1-800-568-5711
Mailing Address
Levo Credit Union, 700 E 14th Street, Sioux Falls, SD 57104
WebsiteLearn more→
Member Services
Phone605-334-2471
Toll-Free1-800-568-5711
Mailing Address
Levo Credit Union, 700 E 14th Street, Sioux Falls, SD 57104
WebsiteLearn more→
Member Services - Death Claims
Phone605-334-2471
Toll-Free1-800-568-5711
Mailing Address
Levo Credit Union, 700 E 14th Street, Sioux Falls, SD 57104
Verified Apr 2026
The Member Services - Death Claims at Levo Credit Union coordinates account transitions after a member's death. How each account is handled depends on its setup: POD and trust accounts transfer automatically, while solely-owned accounts typically require court authorization through Letters Testamentary or Letters of Administration.
Begin by calling Levo Credit Union at 605-334-2471. You will need the deceased's full name, account numbers, and a certified death certificate to get the process started.
Death claim process
The death claim process at Levo Credit Union works as follows:
Filing a claim
1
Notify Levo Credit Union of the member's death by calling (605) 334-2471 or visiting a branch
2
Provide initial information:
- Deceased member's name, account number, and date of death
- Certified copy of the death certificate
3
Submit documentation based on account type:
- POD accounts: named beneficiary provides government-issued ID and certified death certificate to claim funds
- Joint accounts: surviving joint owner retains full access; the deceased owner is removed from the account
- Trust-titled accounts: successor trustee provides trust documentation, trustee identification, and certified death certificate
- Non-POD/non-joint accounts: executor or administrator provides Letters Testamentary or Letters of Administration from the probate court
- Small estates: South Dakota allows affidavit transfer for estates valued under $50,000 (SDCL 29A-3-1201)
4
Levo reviews all submitted documentation and processes the claim
5
Funds are distributed per beneficiary designation, trust terms, or estate instructions
Required Documents
- Certified death certificate
- Government-issued photo ID for the claimant (beneficiary, executor, or successor trustee)
- Letters Testamentary or Letters of Administration (if no POD designation and not a joint or trust account)
- Small Estate Affidavit (if estate qualifies under South Dakota law, SDCL 29A-3-1201)
- Trust documents and trustee identification (if trust is beneficiary or account is trust-titled)
- Deceased member's account number or Social Security Number
All outstanding loan balances owed by the deceased member may be deducted from account funds before distribution. Levo offers debt protection insurance that may pay outstanding loan balances in the event of a member's death. Contact the credit union for details on debt protection coverage.
Expected timelines at Levo Credit Union: POD and joint accounts typically process within 5-10 business days after all documents are received. Accounts requiring probate depend on court timelines. Delays are almost always caused by incomplete paperwork—gathering all required documents before filing the initial claim helps avoid back-and-forth.
Levo Credit Union requires several documents to process a claim, including Certified death certificate, Government-issued photo ID for the claimant (beneficiary, executor, or successor trustee), and Letters Testamentary or Letters of Administration (if no POD designation and not a joint or trust account), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.
Frequently asked questions
Yes. Levo offers debt protection insurance that may cover outstanding loan balances in the event of a member's death, disability, or involuntary unemployment. This coverage is available for auto loans, personal loans, and other qualifying loan products. Contact the credit union at (605) 334-2471 for enrollment details and terms.
Yes. When a deposit account is titled in the name of a revocable living trust and the grantor passes away, the successor trustee can claim the funds by presenting a certified death certificate, government-issued photo ID, and the trust documentation (full trust agreement or Certification of Trust) at any Levo branch. The account passes according to the trust terms without going through probate. Contact Levo at (605) 334-2471 to coordinate the transfer.
Levo Credit Union's Member Services - Death Claims can be reached by phone at 1-800-568-5711 for questions throughout the claims process.
Multiple Levo Credit Union accounts may mean multiple claims. Some account types can be processed together, but others require their own documentation. Check with the Member Services - Death Claims to confirm what applies.
Member Services
Phone605-334-2471
Toll-Free1-800-568-5711
Mailing Address
Levo Credit Union, 700 E 14th Street, Sioux Falls, SD 57104
WebsiteLearn more→
Member Services
Phone605-334-2471
Toll-Free1-800-568-5711
Mailing Address
Levo Credit Union, 700 E 14th Street, Sioux Falls, SD 57104
WebsiteLearn more→
Member Services - Death Claims
Phone605-334-2471
Toll-Free1-800-568-5711
Mailing Address
Levo Credit Union, 700 E 14th Street, Sioux Falls, SD 57104
Verified Apr 2026
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