What to do when a ServisFirst account holder dies
Contact ServisFirst — 5-step process, and 6 required documents
S
Phone1-866-317-0810
Mailing Address
ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209
Client Support
Telephone Banking
Lost/Stolen Debit Card
Lost/Stolen Credit Card
WebsiteLearn more→
Phone1-866-317-0810
Mailing Address
ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209
Client Support
Telephone Banking
Lost/Stolen Debit Card
Lost/Stolen Credit Card
WebsiteLearn more→
Client Support
Phone1-866-922-5794
Toll-Free1-866-922-5794
Mailing Address
ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209
Verified May 2026
What happens to ServisFirst accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with ServisFirst's Client Support (1-866-922-5794) to claim the funds.
The claim process begins with a phone call to 1-866-922-5794. Have the account holder's full name, account numbers, and a certified death certificate available when making initial contact.
Death claim process
To file a claim after an account holder's death, here is what ServisFirst requires:
Filing a claim
1
Contact ServisFirst Bank to notify them of the account holder's death by visiting a local office or calling Client Support at 866-922-5794
2
Provide initial documentation:
- Certified copy of the death certificate
- Government-issued photo ID for the claimant
- Proof of authority: Letters Testamentary, Letters of Administration, Small Estate Affidavit, or trust documentation as applicable
3
Claim process depends on account type:
- POD beneficiary account: beneficiary presents the death certificate and ID to claim funds
- Trust-titled account: successor trustee presents the trust agreement and death certificate
- Probate-required account: submit court-issued Letters Testamentary or Letters of Administration
4
Complete required distribution forms provided by the bank
5
Funds are distributed after document review and approval
Required Documents
- Certified copy of the death certificate
- Government-issued photo ID for the claimant
- Letters Testamentary or Letters of Administration (if probate is required)
- Trust agreement (if account is held in trust)
- Small Estate Affidavit (if estate qualifies under applicable state law)
- POD beneficiary claimant ID (if account has named beneficiary)
ServisFirst Bank does not publish a dedicated estate services portal or centralized estate claims department. Contact your local banking office directly or call Client Support at 866-922-5794 to initiate the death claim process. As a relationship-based bank, your local banker will coordinate the required steps.
Documentation required by ServisFirst includes Certified copy of the death certificate, Government-issued photo ID for the claimant, and Letters Testamentary or Letters of Administration (if probate is required), along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.
Frequently asked questions
POD (Payable on Death) beneficiary designation is handled in person at a local ServisFirst branch or by calling Client Support at 866-922-5794. Online banking does not support beneficiary changes. Bring government-issued photo ID and the beneficiary's full name, date of birth, Social Security number, and their relationship to you. For multiple beneficiaries, specify the percentage allocation for each.
Visit your local ServisFirst Bank office or call Client Support at 866-922-5794. Bring or have available a certified copy of the death certificate, your government-issued ID, and documentation of your authority (proof of beneficiary designation, Letters Testamentary, trust agreement, or other applicable authority). Your local banker will coordinate the required claim steps.
ServisFirst's Client Support can be reached by phone at 1-866-922-5794 for questions throughout the claims process.
When the deceased had multiple ServisFirst accounts, some may need separate claims while others can be handled together. The Client Support can clarify what's needed for each account type.
S
Phone1-866-317-0810
Mailing Address
ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209
Client Support
Telephone Banking
Lost/Stolen Debit Card
Lost/Stolen Credit Card
WebsiteLearn more→
Phone1-866-317-0810
Mailing Address
ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209
Client Support
Telephone Banking
Lost/Stolen Debit Card
Lost/Stolen Credit Card
WebsiteLearn more→
Client Support
Phone1-866-922-5794
Toll-Free1-866-922-5794
Mailing Address
ServisFirst Bank, 2500 Woodcrest Place, Birmingham, AL 35209
Verified May 2026
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