What to do when a Regional Finance account holder dies
Report the death to Regional Finance's Customer Support at 1-844-303-3980
Notifying Regional Finance of a death is not a claim for money — it is the step that stops the account, fixes the balance owed as of the date of death, and puts Regional Finance on notice as a creditor of the estate. The Customer Support (1-844-303-3980) handles it.
Gather the account holder's full name, date of birth, and any known account or policy numbers before contacting Regional Finance.
Death claim process
To file a claim after an account holder's death, here is what Regional Finance requires:
Filing a claim
- The insurance certificate provided with the loan closing documents details the borrower's coverages
- A claim can also be started directly with the insurance carrier online at securian.com/benefits/ssl/home.do or by phone at 1-800-328-9442
What happens to each kind of account1
- Loan
Regional offers optional credit life, credit disability, credit involuntary unemployment and credit property coverage; not all products are available on all loans or in all states. Credit life coverage can help pay off or reduce the outstanding loan balance after a covered loss of life.1
Regional states that payoffs can only be made through the borrower's local branch.2
On an auto-secured loan the vehicle is collateral. Regional states that a lender can repossess a car used as collateral if the loan payments are not made.3
Accounts handled elsewhere2
- Insurance carrier
Claims on the optional insurance bought with the loan, started directly with the carrier2
Phone: 1-800-328-9442
- Column, N.A.
Makes loans through Regional Finance, or a Regional Finance affiliate does; an affiliate services all loans4
What Regional Finance's agreement and guidance say1
Not in Regional Finance's published guidance3
- A procedure for reporting a death
- A list of required documents
- A mailing address for claim documents
Regional Finance's Customer Support can be reached by phone at 1-844-303-3980 for questions throughout the claims process.
Sources
(2)·
Data sourced from Regional Finance primary sources (11 pages reviewed). How we research.
Regional Finance death claims support
Customer Support (insurance claims)
Phone
Securian Benefit Service Center (insurance carrier claims)
Call a local branch (payoffs)
Hours
Website
Estate planning articles
Learn how to protect your Regional Finance accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Is this your situation?
Get a complete guide for your specific circumstances.
Forms for Settling an Estate
Free forms for settling an estate: probate petition, small estate affidavit, creditor notice and closing forms. Prepare each form for your state.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines and taxes. Run each tool for your state.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
What Happens to Jointly Owned Property When an Owner Dies?
See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.
