
What to do when a Principal account holder dies
Report the death to Principal's Individual Life Claims at 1-800-331-2213
A death claim on a Principal policy is filed through the Individual Life Claims (1-800-331-2213). Because insurance proceeds pass directly to named beneficiaries, this process is separate from probate. The required documentation and timeline vary by policy type.
Death claim process
Follow these steps to file a death claim with Principal:
Filing a claim
- Individual life insurance bought through a financial professional: complete the Individual Life Insurance Claim form online (AdobeSign) or on paper (form DD750). Questions: 800-331-2213
- Group life through an employer: the beneficiary submits the online beneficiary group life claim form and uploads the death certificate, or the employer submits the employer online claim form
- Group life on paper: the Group Life Claim form (GP1150). The employer or a family member can also report the death and start the claim by phone at 800-245-1522
- Group annuity: Principal asks the beneficiary to notify it and says it will guide them through the next steps and available benefits. Group annuity line: 800-247-7011
- Annuities: RIS Annuity Services, 800-852-4450; immediate annuities 866-321-9648
- Company-sponsored retirement account such as a 401(k) or ESOP: 800-547-7754
- The estate of the deceased is the beneficiary and the estate is not being probated
- A minor child is the beneficiary, because state regulations and the ages of children differ
- The beneficiary lives outside the U.S.
- Individual life claims: 800-331-2213
- Group life: 800-245-1522 (the employer or a family member can report a death and start the claim by phone)
- Annuities: 800-852-4450 (Monday-Friday, 7 a.m.-9 p.m. CT); immediate annuities: 866-321-9648
- Company-sponsored retirement accounts: 800-547-7754 (Monday-Friday, 7 a.m.-9 p.m. CT); monthly retirement payments: 800-247-7011 (Monday-Friday, 7 a.m.-5 p.m. CT)
- Individual life (DD750): P.O. Box 10431, Des Moines, IA 50306-0431. Overnight: 711 High Street, IDPC-M1-E10, Des Moines, IA 50392-4510. Fax 866-894-2096; email IndClaims@exchange.principal.com
- Group life (GP1150): Principal Life Insurance Company, Group Life & Disability Claims, PO Box 14472, Des Moines, IA 50306-3472. Fax 800-255-6609; email SBDClaims@principal.com
- Annuities: Principal Financial Group, RIS Annuity Services, PO Box 9011, Brentwood, NY 11717-9011
- Annuities by overnight mail: Principal Financial Group, RIS Annuity Services, 711 High Street, Des Moines, IA 50392-1770
Required Documents
- Original, certified death certificate, for an individual life claimOne, submitted with the Beneficiary Statements, unless the instruction letter states otherwise.
- Certified copy of the death certificate, for a group life claimFor a death outside the United States, a copy of the U.S. Embassy document "Death of an American Citizen".
- A separate Beneficiary Statement (DD750) from each beneficiary, for an individual life claimCompleted, signed, and submitted by each beneficiary.
- A separate Group Life Claim (GP1150) from each beneficiary, for a group life claim
- Beneficiary's Taxpayer Identification Number, for an individual life claimA Social Security Number for an individual; an Employer Identification Number for a trust, estate, or corporation; certified on the form's substitute Form W-9.
- Court-issued Letters of Appointment, if the estate is the beneficiary of an individual life policyFor the administrator or executor of the estate.
- Letters of administration or letters testamentary, if group life proceeds are paid to an estateThey name the personal representative of the estate, who completes the claim form.
- Trust Certification form (DD9152), if a trust is the beneficiary of an individual life policyCompleted and signed, unless the entire trust document plus any amendments is required. If trustees must act together, all trustees sign the Beneficiary Statement.
- Copy of the trust naming the trustee, if group life proceeds are paid to a trustIn some instances the trustee can complete the Principal Trustee Certification and Release Form instead. The trustee completes the claim form.
- Surviving Children form (DD433), if the designation names "surviving children" without listing themCompleted by someone other than a surviving child.
- Corporate Secretary's Certificate and Indemnification (DD9750), if a corporation is the beneficiary of an individual life policyCompleted, signed, and notarized, with a copy of the board resolution listing the current corporate officers.
- Copy of the power of attorney, if an attorney-in-fact signs for a beneficiaryPlus the Affidavit (DD9754) if the power of attorney is more than 5 years old.
- Assignee's statement of indebtedness, or a signed Release of Assignment (DD75), if the policy was assigned as collateral for a loanThe Release of Assignment applies if the assignment has been released.
- Copy of the funeral home assignment, if individual life proceeds were assigned to a funeral homeWith all related paperwork, including an itemized statement and a W-9 signed by the funeral home.
Claims Contact
Website: Online portal →
Forms Principal issues9
- Individual Life Insurance Claim Form - Beneficiary Statement (DD750)
Completed by each beneficiary. Available to download.1
- Group Life Claim (GP1150)
Completed by each beneficiary; the group planholder completes Part I. Available to download.2
- Online beneficiary group life insurance claim form
Completed by the beneficiary. Completed online.3
- Employer online life insurance claim form
Completed by the employer. Completed online.4
- Trustee Certification and Indemnification (DD9152)
Completed by all currently serving trustees. Available to download. Must be notarized.5
- Surviving Children Affidavit (DD433)
Available to download. Must be notarized.6
- Affidavit Regarding Power of Attorney (DD9754)
Completed by the attorney-in-fact. Available to download. Must be notarized.7
- Corporate Secretary Certification & Indemnification (DD9750)
Completed by a corporate officer. Available to download. Must be notarized.8
- Release of Assignment (DD75)
Completed by the assignee. Available to download.9
What happens to each kind of account2
- Annuity
All Principal annuities have a built-in death benefit.10
- Pension
For a defined benefit (pension) plan, payout options, including a survivor payout, vary by plan; the summary plan description has the details.10
Every pension plan requires some paperwork and may require a copy of the death certificate. The plan may also ask the surviving spouse to choose a benefit payout option.10
Accounts handled elsewhere2
- Principal National Life Insurance Company
Insurance products it issues (except in New York); the policy names its issuer, which is responsible for the policy1
- RIS Annuity Services
Principal annuities10
Phone: 1-800-852-4450
Hours: Monday-Friday 7:00 AM-9:00 PM CT
Mailing address: Principal Financial Group, RIS Annuity Services, PO Box 9011, Brentwood, NY 11717-9011 (overnight: 711 High Street, Des Moines, IA 50392-1770)
Help Principal offers survivors2
- Empathy
A complimentary bereavement care benefit for Principal beneficiaries, with practical and emotional support after a loss. Principal shares the beneficiary's name, phone number and email address with Empathy unless the beneficiary opts out on the GP1150.2
Who qualifies: Group life beneficiaries; not available with group policies issued in New York
- Will and legal resources
Will and legal resources for group life beneficiaries at no additional cost. For spouses, Principal offers will preparation services up to three months after the death.3
Who qualifies: Group life beneficiaries
What Principal's agreement and guidance say6
- Telling the institution
A group life claim has no filing time limit, though Principal says the sooner it is submitted, the easier it usually is to obtain the information to process it.3
- How proceeds are paid
Individual life insurance benefits are paid by lump-sum check or electronic funds transfer. Group life benefits are paid by lump-sum check.3
For direct deposit of individual life proceeds, the beneficiary attaches a pre-printed voided check in their name, or a bank letter on letterhead with the routing number, account number and account name; otherwise a check is mailed.1
An individual beneficiary can instead choose life income, 10-year fixed income, or an interest option where the policy states it, on an Election of Current Yield Benefit Option application (BB4342A).1
- Payment to a minor or incapacitated beneficiary
Group life proceeds for a minor are paid, whenever possible, to the guardian or conservator of the minor's estate, once a copy of the court order and the claim form are received. In some instances they are paid to a custodian under the Uniform Transfers to Minors Act.3
If neither option is viable, Principal says it has internal solutions to hold a minor's group life proceeds until the minor reaches the age of majority.3
- Contestability of a recent policy
If the employee had group coverage for 3 months or less at the time of death, Principal requests additional documentation showing the employee was actively working when eligible for coverage.4
- Indemnity a claimant may have to give
On the trustee certification (DD9152), the trustees agree to indemnify Principal for its good-faith reliance on the certification and to release it from claims that result from paying the trust.5
- What it says about taxes
Form DD750 says a beneficiary who is not a U.S. person submits Form W-8BEN or W-8BEN-E instead of the W-9 certification, and that "failure to submit a valid Form W-8BEN or W-8BEN-E or to provide a required tax identifying number will result in mandatory withholding of 30% of the taxable portion of the payment."1
Sources10
- 1.Individual Life Insurance Claim Form - Beneficiary Statement (DD 750-45), Rev. 03/26
- 2.Group Life Claim (GP1150-66), 08/2026
- 3.Insurance and claims
- 4.Help for businesses
- 5.Trustee Certification and Indemnification (DD 9152-3), Rev. 09/26
- 6.Surviving Children Affidavit (DD 433-10), Rev. 12/19
- 7.Affidavit Regarding Power of Attorney (DD 9754), 09/25
- 8.Corporate Secretary Certification & Indemnification (DD 9750), 07/25
- 9.Release of Assignment (DD 75-12), Rev. 02/17
- 10.Retirement and compensation plans
Group life claims are generally processed within five working days once all information is received; if more information is needed, it can take longer.
Principal's Individual Life Claims can be reached by phone at 1-800-331-2213, email at IndClaims@exchange.principal.com, and fax at 1-866-894-2096 for questions throughout the claims process.
Sources
- principal.com
- secure02.principal.com
- benefitenrollment.individuals.principal.com
- secure05.principal.com
Data sourced from Principal primary sources (43 pages reviewed). How we research.
Principal death claims support
Individual Life Claims
Phone
Individual Life Policy Service
Fax
Mailing address
Website
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