What to do when a Plynk account holder dies
Report the death to Plynk service team
What happens to Plynk investment accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Plynk service team to claim the funds.
Claims can be filed by phone or by emailing documentation to service@plynkinvest.com. Before reaching out, gather the account holder's full name, account numbers, and the death certificate.
Death claim process
To file a claim after an account holder's death, here is what Plynk requires:
Filing a claim
Required Documents
- Indemnification in the amount of the account's assets, from each beneficiary of a brokerage account with a transfer-on-death registration
What happens to each kind of account3
- Payable-on-death account
On a brokerage account with a transfer-on-death registration, the assets go to the primary beneficiaries living at the date of death. If none is living, they go to the contingent beneficiaries, and if none of those is living, to the estate.1
- Investment account
A brokerage account with no transfer-on-death registration, or one re-registered as joint, is paid to the estate at death.1
- IRA
Opening an inherited IRA due to a death is not available in the app; the service team gives instructions. The assets are transferred to an Inherited Traditional IRA or Inherited Roth IRA before any death distribution.1
Inherited IRAs for minors, trusts or entities are not supported. With no surviving designated beneficiary, the beneficiary is the surviving spouse, or the estate.1
Accounts handled elsewhere3
What Plynk's agreement and guidance say2
- What it does when notified
Under the DBS brokerage agreement, DBS has no obligation to locate beneficiaries or heirs, to notify anyone of a proposed or completed transfer, or to independently verify information submitted by a claimant.2
- Who can get account information
A trusted contact on the account cannot transact. Per the Help Center, naming a trusted contact "does not grant them access to your account or grant them power of attorney".1
Not in Plynk's published guidance1
- A procedure for reporting a death, for cryptocurrency
Sources2
- 1.Help Center
- 2.DBS Brokerage Agreement, Last updated August, 2026
Plynk service team can be reached by email at service@plynkinvest.com for questions throughout the claims process.
Sources
Data sourced from Plynk primary sources (16 pages reviewed). How we research.
Plynk death claims support
Plynk service team (Digital Brokerage Services LLC)
Website
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