What to do when a PIMCO account holder dies

Contact PIMCO — 5-step process, 7 required documents, and pimco does not publish a claims timeline. transfer requests received before the nyse close (normally 4:00 pm et) are effected the same day; requests received after the close are effected the next business day. probate-dependent claims vary with the court.

PIMCO

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Shareholder Services

Mailing Address

PIMCO Funds, P.O. Box 219294, Kansas City, MO 64121-9294 (A, C, R shares); PIMCO Funds, P.O. Box 219024, Kansas City, MO 64121-9024 (Institutional shares)

Retail Accounts (A, C, R shares)
Institutional Shares
PIMCO ETFs
Closed-End Funds
Interval Funds
Separate Accounts

Shareholder Services

Mailing Address

PIMCO Funds, P.O. Box 219294, Kansas City, MO 64121-9294 (A, C, R shares); PIMCO Funds, P.O. Box 219024, Kansas City, MO 64121-9024 (Institutional shares)

Retail Accounts (A, C, R shares)
Institutional Shares
PIMCO ETFs
Closed-End Funds
Interval Funds
Separate Accounts

Shareholder Services (Death Claims)

Mailing Address

PIMCO Funds, P.O. Box 219294, Kansas City, MO 64121-9294 (retail shares); overnight: 801 Pennsylvania Avenue, Ste 219294, Kansas City, MO 64105-1307

Institutional Shares Death Claims
Closed-End Fund Death Claims
Verified Jul 2026

What happens to PIMCO investment accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with PIMCO's Shareholder Services (Death Claims) (1-800-426-0107) to claim the funds.

Death claims at PIMCO can be started through an online portal, which streamlines the initial notification and document upload. Phone and mail options are also available.

Death claim process

To file a claim after an account holder's death, here is what PIMCO requires:

Filing a claim

1
Contact PIMCO Funds shareholder services to notify them of the account holder's death:
  • For retail accounts (A, C, R shares): call 800-426-0107
  • For institutional accounts: call 800-927-4648
  • For closed-end funds: call 844-337-4626
2
Provide initial information to the representative:
  • Provide the account number, fund name(s), and date of death
  • A representative will explain the claim process and send the required forms
  • Once PIMCO confirms the shareholder is deceased, any automatic investment plan or exchange plan on the account will be stopped
3
Submit a certified death certificate with the claim forms
4
Complete additional steps based on account type and registration:
  • For IRA and Roth IRA accounts: the beneficiary completes the Inherited IRA/Roth IRA Set-up Form, giving the deceased shareholder's account number, the original owner's date of death, and the beneficiary relationship, then elects a distribution method. The same form is used both to open the inherited account and to take a distribution from it. A Medallion Signature Guarantee is required on ANY initial death distribution to a beneficiary (not only ones mailed to a new address or bank).
  • For non-retirement accounts with TOD registration: the named beneficiary provides the certified death certificate and government-issued ID. If the TOD beneficiary is a trust, SS&C requires the trust documents at that point.
  • For a JTWROS or tenancy-by-entirety account where one owner died: the surviving owner sends written instruction plus the certified death certificate, and -- if applicable -- state inheritance tax waivers and/or an affidavit of domicile for the deceased co-owner. Any outstanding share certificates must be endorsed by the surviving owner with a Medallion Signature Guarantee or Signature Validation Program stamp.
  • For accounts without a beneficiary designation: provide Letters Testamentary or Letters of Administration from probate court
  • For trust-registered accounts: the successor trustee provides the death certificate, the trust documentation, and trustee identification
  • If no primary beneficiary survives and no contingent beneficiary survives all primary beneficiaries, the account is paid to the owner's estate
5
Mail completed claim documents to PIMCO Funds, P.O. Box 219294, Kansas City, MO 64121 (Class A/C/R) or P.O. Box 219024, Kansas City, MO 64121-9024 (Institutional). Overnight mail goes to 801 Pennsylvania Avenue, Ste 219294 (or 219024), Kansas City, MO 64105-1307.

Required Documents

  • Certified death certificate
  • Government-issued photo ID for the beneficiary, executor, or successor trustee
  • Inherited IRA/Roth IRA Set-up Form for IRA and Roth IRA beneficiaries
  • Medallion Signature Guarantee on any initial death distribution to a beneficiary
  • State inheritance tax waiver and/or affidavit of domicile for a deceased joint owner, where the state requires one
  • Letters Testamentary or Letters of Administration (if no beneficiary designation and the estate is the claimant)
  • Trust documents and trustee identification (if the account is trust-registered or a trust is the named beneficiary)

What to know at this institution

PIMCO does not publish a death-claim form for its non-retirement fund accounts. The claim is phone-initiated with shareholder services, and the paperwork is issued and processed by the transfer agent, SS&C Global Investor & Distribution Solutions, Inc., in Kansas City, MO -- SS&C is the party an executor of a DIRECT PIMCO Funds account actually deals with. Once PIMCO confirms a shareholder has died, any automatic investment plan or exchange plan on the account is stopped. Which agent you deal with depends on the fund family: SS&C for the open-end mutual funds and the interval funds; Equiniti Trust Company, LLC for the closed-end funds (844-337-4626); State Street Bank & Trust Company for the ETFs. If the shares were held in a brokerage account rather than direct, the claim goes to the brokerage, not to PIMCO. Inherited IRA beneficiaries are subject to the SECURE Act 10-year rule unless they are an eligible designated beneficiary; a surviving spouse may treat the inherited IRA as their own.

Download instructions for the whole estate

Prepare your letter of instruction to PIMCO

PIMCO accepts a claimant-drafted letter of instruction. We draft it for you — addressed to PIMCO's verified claims department, with the documents it requires enclosed.

Build your letter of instruction

How long the process takes at PIMCO: PIMCO does not publish a claims timeline. Transfer requests received before the NYSE close (normally 4:00 PM ET) are effected the same day; requests received after the close are effected the next business day. Probate-dependent claims vary with the court. The most common reason for delays is missing or incomplete documentation, so submitting everything upfront is the best way to keep things moving.

Documentation required by PIMCO includes Certified death certificate, Government-issued photo ID for the beneficiary, executor, or successor trustee, and Inherited IRA/Roth IRA Set-up Form for IRA and Roth IRA beneficiaries, along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.


Frequently asked questions

On paper -- PIMCO has no online beneficiary tool, so every change is a form mailed to the transfer agent (SS&C) in Kansas City. For IRA and 403(b)(7) accounts, use the IRA Change of Beneficiary Form (retail or institutional version). For non-retirement accounts, use the Transfer on Death Registration Form (form code PAF035) for Class A/C shares, or the Transfer on Death (TOD) Form - Interval Fund if you hold an interval fund. All are at pimco.com/us/en/resources/forms-and-applications. Give each beneficiary's full legal name, date of birth, taxpayer ID, relationship, and percentage, and choose Per Capita or Lineal Descendants Per Stirpes on the TOD form -- if you skip that election it defaults to Per Capita. Mail to PIMCO Funds, P.O. Box 219294, Kansas City, MO 64121 (Class A/C/R) or P.O. Box 219024, Kansas City, MO 64121-9024 (Institutional). Call 800-426-0107 (retail) or 800-927-4648 (institutional) for help.

No. PIMCO's Transfer on Death Registration Form limits TOD registration to accounts held by natural persons -- a sole owner, or joint owners with right of survivorship (JTWROS) or as tenants by the entirety. TOD registration is expressly NOT available for trusts, corporations, associations, tenants in common, UGMA/UTMA custodial accounts, or community property registrations. So a trust registration and a TOD registration are alternatives, not a pair. The reverse works, though: a trust CAN be the named TOD BENEFICIARY on your individual account, and SS&C (PIMCO's transfer agent) will ask for the trust documents at the time of death. If you convert an existing PIMCO account to TOD registration, the form needs a Medallion Signature Guarantee or Signature Validation Program stamp; changing beneficiaries on an account that is already TOD-registered does not.

It depends on which PIMCO product you own and whether you bought it direct or through a brokerage. If you hold PIMCO mutual funds or interval funds DIRECTLY, your shares are on the books of PIMCO's transfer agent, SS&C Global Investor & Distribution Solutions, Inc., in Kansas City, MO -- that is who processes the death claim, and every form goes to PIMCO Funds, P.O. Box 219294, Kansas City, MO 64121 (Class A/C/R) or P.O. Box 219024, Kansas City, MO 64121-9024 (Institutional). Start with a call to 800-426-0107 (retail) or 800-927-4648 (institutional). PIMCO closed-end funds use a different transfer agent, Equiniti Trust Company, LLC, reachable at 844-337-4626. PIMCO ETFs use State Street Bank & Trust Company as transfer agent and are held in a brokerage account, so an ETF position is claimed through the brokerage (888-400-4383 for ETF questions). If the funds sit inside a brokerage account, the brokerage -- not PIMCO -- runs the estate process.

Per the guidelines attached to PIMCO's Transfer on Death Registration Form, the surviving owner of a JTWROS or tenancy-by-entirety account sends clear written instruction to PIMCO Funds, P.O. Box 219294, Kansas City, MO 64121 (overnight: 801 Pennsylvania Avenue, Ste 219294, Kansas City, MO 64105-1307), together with evidence of the co-owner's death (a certified death certificate) and, where the state requires them, inheritance tax waivers and/or an affidavit of domicile for the deceased co-owner. If share certificates were issued, the surviving owner must endorse them with a Medallion Signature Guarantee or Signature Validation Program stamp. On cost basis, PIMCO splits JTWROS shares equally unless you state each party's ownership percentage: the decedent's portion gets date-of-death fair market value and the rest keeps its existing basis.

The named beneficiary calls PIMCO shareholder services (800-426-0107 for retail accounts), submits a certified death certificate, and completes the Inherited IRA/Roth IRA Set-up Form at pimco.com/us/en/resources/forms-and-applications. That one form does double duty: it opens the inherited IRA or Roth IRA AND takes a distribution from it. It asks for the deceased shareholder's account number, the original owner's date of birth and date of death, and every previous owner if you are inheriting from a beneficiary rather than the original owner. Per the form's signature section, a Medallion Signature Guarantee is required on ANY initial death distribution to a beneficiary -- not just on distributions mailed to a new address or sent to a bank that is not already on the account. If this is a new account you must also submit a PIMCO IRA or Roth IRA account application. For most non-spouse beneficiaries the SECURE Act requires the inherited IRA to be emptied within 10 years; eligible designated beneficiaries (surviving spouses, minor children, disabled or chronically ill individuals, and those not more than 10 years younger than the decedent) may take life-expectancy RMDs instead, and a surviving spouse may treat the IRA as their own. With no beneficiary designated, the IRA goes to the estate and through probate.

PIMCO's Shareholder Services (Death Claims) can be reached by phone at 1-800-426-0107 for questions throughout the claims process.

When the deceased had multiple PIMCO investment accounts, some may need separate claims while others can be handled together. The Shareholder Services (Death Claims) can clarify what's needed for each account type.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from PIMCO primary sources (16 pages reviewed). How we research.

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