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Peoples Bank (OH)

Subsidiary of Peoples Bancorp Inc.

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What to do when a Peoples Bank (OH) account holder dies

Report the death to Peoples Bank (OH)'s Customer Care at 1-800-374-6123

When an account holder at Peoples Bank (OH) passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Peoples Bank (OH)'s Customer Care (1-800-374-6123) to access and distribute the funds.

Begin by calling Peoples Bank (OH) at 1-800-374-6123. You will need the deceased's full name, account numbers, and the death certificate to get the process started.

Death claim process

The death claim process at Peoples Bank (OH) works as follows:

Filing a claim

1
Tell Peoples Bank of the death promptly. Its terms ask account holders to notify the bank when anyone with a right to withdraw from an account dies; Customer Care takes calls at 1-800-374-6123.
2
An executor or administrator appointed by a court can open and keep an account in that capacity. The terms say the bank does not monitor or enforce the letters.
3
Ask Customer Care or the branch which documents the bank needs for the way the account was held.

What happens to each kind of account5

Joint account with survivorship

On a joint account with survivorship, the owners agree that the balance belongs to the surviving owners when one dies, subject to any pledge the bank has agreed to. Two or more survivors keep it jointly with survivorship.1

Joint account without survivorship

A joint account opened as tenants in common gives no owner a right of survivorship. The bank asks the owners to tell it in writing what share each contributed.1

Payable-on-death account

Pay-on-death and revocable trust account beneficiaries can withdraw only after every owner has died, and only if living then. Two or more surviving beneficiaries share the account equally, with no survivorship between them.1

Fiduciary account

An executor or administrator acting under a court order can open and keep an account at Peoples Bank. The bank is not responsible for what the fiduciary does with the money and does not monitor or enforce the letters.1

Certificate of deposit

Peoples Bank's certificate disclosures say the early withdrawal penalty may be waived in some circumstances, such as the death of an owner.2

State requirements Peoples Bank (OH) statesDistrict of Columbia, Maryland

District of Columbia

For an account held at a District of Columbia branch, a one-owner account without a pay-on-death designation passes as part of the owner's estate. On a joint account without survivorship, the share of the owner who died passes as part of that owner's estate.1

Maryland

For an account held at a Maryland branch, the money in an account with more than one party belongs to the surviving parties when one dies, unless the account agreement directs otherwise.1

State law on paying a balance without lettersKentucky, West Virginia

Kentucky

KRS 391.030(2)

Kentucky law directs a bank to pay from a deceased depositor's balance on an order of the court, without letters testamentary or letters of administration.KRS 391.030(2)Verified Oct 3, 2026View source

Paid to: surviving spouse

Limit: $2,500 in total from every holder

The section sets further conditions.

West Virginia

W. Va. Code § 44-1-28(c), (d)

West Virginia law permits a bank to pay from a deceased depositor's balance on an affidavit, without letters testamentary or letters of administration.W. Va. Code § 44-1-28(c), (d)Verified Oct 3, 2026View source

Limit: $5,000 per account

When: 120 days after the death

Paid to: the decedent’s surviving spouse, if any; if no spouse survived the decedent, the distributees of the decedent under the laws of the State of West Virginia, as established by an affidavit to that effect (in that order)

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

Accounts handled elsewhere1

Peoples Bank Trust & Wealth Management

Trusts where Peoples Bank serves as trustee or co-trustee3

What Peoples Bank (OH)'s agreement and guidance say8

Telling the institution

Owners agree to tell Peoples Bank promptly when anyone with a right to withdraw dies. The bank may keep honoring checks, items and instructions until it knows of the death and has had a reasonable chance to act on it.1

What it does when notified

Checks written on or before the date of death may be paid for up to ten days after the death, unless someone claiming an interest in the account orders the bank to stop payment.1

Disputes between claimants

Where joint owners, a signer or a third party claiming an interest in the account are in dispute, the account holder bears the bank's costs and reasonable attorney fees, and the bank may take them from the account without notice.1

Debts owed to the institution

Peoples Bank may take money in an account to pay a due debt any owner owes it, without prior notice where the law allows. This does not reach an IRA or similar account, or money held only in a representative capacity.1

Powers of attorney

An authorized signer's authority ends when the owner of a one-owner account dies, or when the last surviving owner of a joint account dies.1

Which state governs the account

The account follows the law of the state where it is held, and a provision marked for one state applies only to accounts held at a branch in that state.1

Online access

Online banking access ends without notice when a customer dies.4

Fees

The fee schedule charges $7.50 a month on an account after 12 months of inactivity, and account research at $20 an hour for customers and $30 for non-customers, with no charge for a bank error.5

Not in Peoples Bank (OH)'s published guidance10

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form
  • A list of required documents
  • Whether the death certificate must be certified
  • Which court appointment document it accepts
  • An online way to report a death
  • How long a claim takes
  • A small-estate procedure
  • Payments after the death

Sources5

Download instructions for the whole estate

Peoples Bank (OH)'s Customer Care can be reached by phone at 1-800-374-6123 for questions throughout the claims process.

Sources

(2)·

Data sourced from Peoples Bank (OH) primary sources (44 pages reviewed). How we research.

Peoples Bank (OH) death claims support

Customer Care

Hours

Monday-Friday 8:00 AM-7:00 PM; Saturday 8:00 AM-5:00 PM

Mailing address

Peoples Bank, P.O. Box 738, Marietta, OH 45750-0738
Verified Oct 2026

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