What to do when a One Nevada CU account holder dies

Contact One Nevada CU — 8-step process, 5 required documents, and accounts with a surviving joint owner, a named pod beneficiary, or a successor trustee are typically released once the certified death certificate and claimant id are accepted. the nrs 146.080 affidavit route cannot start until 40 days after the death (and 14 days after written notice to equal or superior successors). probate-dependent accounts follow the nevada district court's timeline.

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Member Service Center

Mailing Address

One Nevada Credit Union, 2645 South Mojave Road, Las Vegas, NV 89121

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Member Service Center

Mailing Address

One Nevada Credit Union, 2645 South Mojave Road, Las Vegas, NV 89121

Lost/Stolen Credit Card
Lost/Stolen Debit Card
Bill Pay Support

Member Service Center

Toll-Free800-388-3000
Mailing Address

One Nevada Credit Union, 2645 South Mojave Road, Las Vegas, NV 89121

Verified Jul 2026

The Member Service Center at One Nevada CU coordinates account transitions after a member's death. How each account is handled depends on its setup: POD and trust accounts transfer automatically, while solely-owned accounts typically require court authorization through Letters Testamentary or Letters of Administration.

The claim process begins with a phone call to 800-388-3000. Have the account holder's full name, account numbers, and a certified death certificate available when making initial contact.

Death claim process

To file a claim after an account holder's death, here is what One Nevada CU requires:

Filing a claim

1
Notify One Nevada quickly, and say what you want stopped. Call 800-388-3000 or go to a branch.
  • The Membership Agreement lets the credit union keep honoring transfers, withdrawals, deposits, and other transactions until it LEARNS of an owner's death.
  • Even after it learns of the death, it may keep paying checks and honoring payment or transfer orders the member authorized for TEN (10) DAYS — unless a person claiming an interest in the account instructs it to stop payment. If there are outstanding checks or recurring debits you do not want paid, give that stop instruction when you notify them.
2
Deliver a certified copy of the death certificate and your own government-issued photo ID.
3
Identify how each account is titled, because the titling — not the will — decides who gets it. The Membership Agreement says the member "irrevocably waives the right to make a testamentary disposition of any account."
  • Joint account with right of survivorship: the deceased owner's interest becomes the property of the surviving joint owner(s).
  • POD account: payable to the surviving POD beneficiaries on the death of the LAST surviving owner. A living joint owner takes first.
  • Share certificate with no POD of its own: the POD designation on the share savings account governs it.
  • IRA certificate or Money Market IRA: the IRA beneficiary designation governs; POD does not apply.
  • Trust-titled account: the successor trustee takes over, presenting the certification of trust (NRS 164.400 to 164.430) and trustee ID.
  • Individual account with no POD and no survivor: the interest passes to the decedent's estate.
4
Expect the credit union to collect what it is owed before it releases anything. Under the Membership Agreement's lien and security interest clause, One Nevada has a lien on any or all funds in any account in which the member had an ownership interest, regardless of the source of the funds, and may apply those funds in any order to the member's indebtedness — an auto loan, credit card, or line of credit balance can be set off against the balance a POD beneficiary expected to receive.
  • Ask, in writing, for a payoff figure on every One Nevada loan and credit card in the decedent's name before you assume a POD payout amount.
  • The agreement also lets the credit union require anyone who claims funds after death to indemnify it against losses from honoring that claim.
5
If the account has no POD beneficiary, no surviving joint owner, and no trust titling, use the Nevada small estate affidavit before you consider probate — NRS 146.080:
  • The gross value of the decedent's Nevada property (excluding armed-forces pay owed to the decedent and the value of any registered motor vehicles) must not exceed the "applicable amount": $150,000 if the claimant is the SURVIVING SPOUSE, or $25,000 for any other claimant.
  • The decedent must have left NO Nevada real property, and no interest in, mortgage on, or lien against Nevada real property.
  • At least 40 DAYS must have passed since the death, shown by a certified copy of the death certificate attached to the affidavit.
  • No petition for appointment of a personal representative may be pending or granted anywhere.
  • The affiant must have given written notice of the claim, by personal service or certified mail, to every person whose right to succeed is equal or superior to the affiant's, and at least 14 DAYS must have passed since that notice.
  • The affidavit must state that the decedent's debts (including funeral and burial expenses and any Medicaid recovery owed to the Nevada Health Authority) have been paid or provided for, and must acknowledge that filing a false affidavit is a felony in Nevada.
  • Anyone who receives a conforming affidavit is entitled to rely on it and, relying in good faith, is immune from civil liability — which is what makes a credit union willing to pay on one.
6
If the estate is larger than the applicable amount, or the decedent owned Nevada real property, get Letters Testamentary or Letters of Administration from the Nevada district court and present them with the death certificate.
7
Handle share certificates deliberately. The Membership Agreement's early-withdrawal penalty is 90 days' dividends for an original maturity of one year or less and 180 days' dividends for a longer original maturity, but it also says there are circumstances "such as the death or incompetence of an owner" where the credit union may waive or reduce the penalty. Ask for that waiver rather than paying it.
8
Do not let the account go quiet. Under the Membership Agreement, no deposit, withdrawal, or other contact for three (3) years means the account is presumed abandoned and remitted to the state under the Uniform Unclaimed Property Act; a dormant-account service fee can start after twelve (12) months of inactivity. Once the funds go to the state, the claimant has to apply to the state agency to get them back.

Required Documents

  • Certified copy of the death certificate
  • Government-issued photo ID for the claimant (and the claimant's Social Security number)
  • Certification of trust (NRS 164.400 to 164.430) and trustee ID, for a trust-titled account or a trust named as beneficiary
  • Nevada small estate affidavit under NRS 146.080, where the estate qualifies (gross Nevada property at or under $150,000 for a surviving spouse / $25,000 for any other claimant, no Nevada real property, 40 days elapsed, 14 days after notice to equal or superior successors)
  • Letters Testamentary or Letters of Administration, where the estate does not qualify for the affidavit

What to know at this institution

Nevada is a COMMUNITY PROPERTY state, which changes what is even in the estate. Under NRS 123.250, on the death of either spouse an undivided one-half interest in the community property already belongs to the surviving spouse as their sole separate property; only the decedent's remaining half is subject to testamentary disposition and administration. So a married member's One Nevada balance is typically half the surviving spouse's outright before any beneficiary rule is applied, which also means the amount that has to squeeze under the NRS 146.080 threshold is often smaller than the account balance. Community property held with right of survivorship (NRS 111.064) is excluded from NRS 123.250 and passes to the survivor entirely. Nevada imposes no state estate or inheritance tax. One Nevada does not publish a deceased-member claim form, so the letter of instruction is claimant-drafted: send the notification, the death certificate, and your authority document to One Nevada Credit Union, 2645 South Mojave Road, Las Vegas, NV 89121, and follow up at 800-388-3000.

Download instructions for the whole estate

Prepare your letter of instruction to One Nevada CU

One Nevada CU accepts a claimant-drafted letter of instruction. We draft it for you — addressed to One Nevada CU's verified claims department, with the documents it requires enclosed.

Build your letter of instruction

Expected timelines at One Nevada CU: Accounts with a surviving joint owner, a named POD beneficiary, or a successor trustee are typically released once the certified death certificate and claimant ID are accepted. The NRS 146.080 affidavit route cannot start until 40 days after the death (and 14 days after written notice to equal or superior successors). Probate-dependent accounts follow the Nevada district court's timeline. Delays are almost always caused by incomplete paperwork—gathering all required documents before filing the initial claim helps avoid back-and-forth.

Documentation required by One Nevada CU includes Certified copy of the death certificate, Government-issued photo ID for the claimant (and the claimant's Social Security number), and Certification of trust (NRS 164.400 to 164.430) and trustee ID, for a trust-titled account or a trust named as beneficiary, along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.


Frequently asked questions

No. The One Nevada Membership Agreement (Rev. Jan-26) states that the member "irrevocably waives the right to make a testamentary disposition of any account with the Credit Union, now and in the future," and that on death the account is payable in accordance with the existing account designations and the terms of the agreement. That means the POD beneficiary, the surviving joint owner, or the trust titling on the account controls, and a contrary instruction in a will does not reach it. If your will and your One Nevada designations point in different directions, the account follows the designation — so the fix is to change the designation at the credit union, not to redraft the will.

Nevada's small estate affidavit (NRS 146.080) lets a successor collect a decedent's property without letters of administration if the gross value of the decedent's Nevada property — excluding armed-forces pay owed to the decedent and the value of any registered motor vehicles — does not exceed the "applicable amount": $150,000 if the claimant is the surviving spouse, or $25,000 for any other claimant. The decedent must have left no Nevada real property or interest in it, at least 40 days must have passed since the death, no personal-representative petition may be pending or granted, the affiant must have given written notice to every person whose right to succeed is equal or superior and waited at least 14 days, and the affidavit must state that the decedent's debts (including funeral expenses and Medicaid recovery) have been paid or provided for. Filing a false affidavit is a felony in Nevada. A party that receives a conforming affidavit is entitled to rely on it and, relying in good faith, is immune from civil liability — which is why a credit union will pay against one. Present the affidavit with a certified death certificate and your photo ID at a branch, or call 800-388-3000 first to confirm what the branch wants.

Yes, and usually in your favor. Nevada is a community property state. Under NRS 123.250, upon the death of either spouse an undivided one-half interest in the community property is already the property of the surviving spouse as their sole separate property; only the decedent's remaining half is subject to the decedent's testamentary disposition, and that half is the only portion subject to administration. Community property held with right of survivorship (NRS 111.064) is carved out entirely and passes to the survivor. Practically: a One Nevada balance built from community earnings is typically half yours outright before any POD or probate question is reached, and the piece that has to fit under the NRS 146.080 threshold is smaller than the account balance. Nevada charges no state estate or inheritance tax.

Yes on the first, and often no on the second. The Membership Agreement gives the credit union a lien and consensual security interest on any or all funds in any account in which the member has an ownership interest, regardless of the source of the funds, and lets it apply those funds in any order to pay off the member's indebtedness — so an outstanding One Nevada auto loan, credit card, or line of credit can be set off against the balance before a POD beneficiary is paid. Ask for a payoff figure on every One Nevada loan before you count on a number. The agreement also lets the credit union require anyone claiming funds after a death to indemnify it against losses from honoring that claim. On the certificate side, the standard early-withdrawal penalty is 90 days' dividends (original maturity of one year or less) or 180 days' dividends (longer original maturity), but the agreement expressly says there are circumstances "such as the death or incompetence of an owner" where One Nevada may waive or reduce it. Ask for the death waiver instead of accepting the penalty.

One Nevada CU's Member Service Center can be reached by phone at 800-388-3000 for questions throughout the claims process.

Multiple One Nevada CU accounts may mean multiple claims. Some account types can be processed together, but others require their own documentation. Check with the Member Service Center to confirm what applies.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from One Nevada CU primary sources (14 pages reviewed). How we research.

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