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What to do when an One Nevada CU account holder dies

Report the death to One Nevada CU at 1-800-388-3000

One Nevada CU coordinates account transitions after a member's death. How each account is handled depends on its setup: POD and trust accounts transfer automatically, while solely-owned accounts typically require court authorization through Letters Testamentary or Letters of Administration.

The claim process begins with a phone call to the institution. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.

Death claim process

To file a claim after an account holder's death, here is what One Nevada CU requires:

Filing a claim

1
Report the death to One Nevada by calling its Member Service Center at 800-388-3000.
2
Send the documents One Nevada asks for. The Membership Agreement says the credit union may require the survivor or other claimant to produce certain documents before releasing any funds.

What happens to each kind of account6

Account in one name

On an individual account, the deceased owner's interest passes, subject to applicable law, to the payable-on-death beneficiary or the decedent's estate.1

Joint account with survivorship

The deceased owner's interest becomes the property of the surviving joint owner or owners.1

Payable-on-death account

The account is payable to the surviving payable-on-death beneficiaries on the death of the last joint account owner.1

Certificate of deposit

A certificate account with no payable-on-death beneficiary of its own is governed by the payable-on-death designation on the share savings account.1

The early withdrawal penalty is 90 days' dividends for an original maturity of one year or less, or 180 days' dividends for a longer one. One Nevada may waive or reduce it in circumstances "such as the death or incompetence of an owner."1

IRA

An IRA certificate or Money Market IRA passes under its separate beneficiary designation; a payable-on-death designation does not apply.1

Fiduciary account

An executor, administrator or personal representative can hold estate funds in a One Nevada fiduciary account, opened by a fiduciary authorized under a will, court order or trust instrument. The estate is the sole owner and the fiduciary is the only party authorized to transact.1

What One Nevada CU's agreement and guidance say6

Wills, probate and small estates

The member "irrevocably waives the right to make a testamentary disposition of any account," so the account is payable under its existing account designations and the Membership Agreement.1

Telling the institution

One Nevada may keep honoring transfers, withdrawals, deposits and other transactions until it learns of an account owner's death.1

Payments after the death

After it learns of a member's death, One Nevada may pay checks or honor other payment or transfer orders the member authorized for ten days, unless a person claiming an interest in the account instructs it to stop payment.1

Indemnity a claimant may have to give

One Nevada may require anyone who claims funds after the owner's death to indemnify it against losses from honoring that claim.1

Debts owed to the institution

One Nevada has a lien on any or all funds in any account in which the member has an ownership interest, whatever the source of the funds, and may apply them in any order to money the member owes as a borrower, guarantor, endorser or otherwise.1

Dormant and unclaimed accounts

After more than 12 months with no withdrawal, deposit, renewal or transfer, the credit union may charge a dormant account fee, listed as $5.00 per month after one year.1, 2

After three years with no deposit, withdrawal or other contact, the account is presumed abandoned and the funds are remitted to the state. A claimant then applies to the state agency.1

Not in One Nevada CU's published guidance6

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form
  • A mailing address for claim documents
  • A list of required documents
  • How long a claim takes

Sources2

Download instructions for the whole estate
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from One Nevada CU primary sources (24 pages reviewed). How we research.

One Nevada CU death claims support

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Hours

Monday-Friday 9:00 AM-7:00 PM PT; Saturday 9:00 AM-5:00 PM PT

Mailing address

One Nevada Credit Union, 2645 S Mojave Rd, Las Vegas, NV 89121

Death notifications go through general customer service.

Verified Sep 2026

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