What to do when a One Nevada CU account holder dies
Contact One Nevada CU — 7-step process, 6 required documents, and pod accounts typically process within 5-10 business days after all documentation is received. accounts requiring probate depend on court timelines.
Phone1-800-388-3000
Mailing Address
One Nevada Credit Union, 2645 South Mojave Road, Las Vegas, NV 89121
Lost/Stolen Credit Card
Bill Pay Support
24-Hour Service (Reno)
WebsiteLearn more→
Phone1-800-388-3000
Mailing Address
One Nevada Credit Union, 2645 South Mojave Road, Las Vegas, NV 89121
Lost/Stolen Credit Card
Bill Pay Support
24-Hour Service (Reno)
WebsiteLearn more→
Member Service Center / Estate Claims
Phone1-800-388-3000
Mailing Address
One Nevada Credit Union, 2645 S Mojave Rd, Las Vegas, NV 89121
Verified May 2026
The Member Service Center / Estate Claims at One Nevada CU coordinates account transitions after a member's death. How each account is handled depends on its setup: POD and trust accounts transfer automatically, while solely-owned accounts typically require court authorization through Letters Testamentary or Letters of Administration.
The claim process begins with a phone call to 1-800-388-3000. Have the account holder's full name, account numbers, and a certified death certificate available when making initial contact.
Death claim process
To file a claim after an account holder's death, here is what One Nevada CU requires:
Filing a claim
1
Contact One Nevada at (800) 388-3000 or visit any branch to notify of a member's death
2
Submit a certified copy of the death certificate
3
Provide documentation based on account type:
- For POD accounts: surviving beneficiary provides government-issued ID and Social Security number
- For joint accounts with rights of survivorship: funds pass to the surviving owner
- For trust accounts: successor trustee provides trust document, death certificate, and trustee ID
4
POD funds are payable to all surviving POD beneficiaries upon the death of the last surviving account owner
5
For accounts without POD, joint ownership, or trust:
- Provide Letters Testamentary or Letters of Administration from probate court
- For small estates: a Nevada Small Estate Affidavit may be accepted under NRS 146.080 (estates up to $25,000 for non-spouse claimants, or up to $150,000 for a surviving spouse) after the 40-day waiting period
6
If no beneficiary survives the last owner, the estate of the last living owner is entitled to the funds
7
One Nevada reviews documentation and processes distribution
Required Documents
- Certified death certificate
- Government-issued photo ID of claimant
- Claimant's Social Security number
- Letters Testamentary or Letters of Administration (if no POD and probate required)
- Small Estate Affidavit under NRS 146.080 (estate up to $25,000 non-spouse or $150,000 surviving spouse; 40-day waiting period applies)
- Trust documents and Certificate of Trust (if trust is beneficiary or account is in trust)
Per the membership agreement, if the account is an individual account, the interest of a deceased individual owner will pass, subject to applicable law, to the POD beneficiary or the decedent's estate. The credit union is not obligated to notify POD beneficiaries of the designation. Nevada does not have a state estate or inheritance tax.
Expected timelines at One Nevada CU: POD accounts typically process within 5-10 business days after all documentation is received. Accounts requiring probate depend on court timelines. Delays are almost always caused by incomplete paperwork—gathering all required documents before filing the initial claim helps avoid back-and-forth.
Documentation required by One Nevada CU includes Certified death certificate, Government-issued photo ID of claimant, and Claimant's Social Security number, along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.
Frequently asked questions
Call One Nevada at (800) 388-3000, Monday-Friday 9 AM to 7 PM, Saturday 9 AM to 5 PM (Pacific time). You can also visit any branch location in Las Vegas, Henderson, North Las Vegas, and Reno. One Nevada does not have a dedicated estate planning department; member services handles beneficiary designations, trust account retitling, and death claims. For 24-hour service, call 1-775-827-3880.
For a One Nevada account where the deceased member left no POD beneficiary, no surviving joint owner, and no trust titling, heirs may use Nevada's small estate affidavit under NRS 146.080 in lieu of full probate. The estate must not exceed $25,000 in gross value for non-spouse claimants, or $150,000 for a surviving spouse (excluding the value of vehicles). The affidavit can only be presented after 40 days have elapsed from the date of death. One Nevada will release the funds upon receiving the completed affidavit, a certified death certificate, and the claimant's government-issued ID. For larger estates or estates containing Nevada real property, Letters Testamentary or Letters of Administration from a Nevada probate court are required.
One Nevada CU's Member Service Center / Estate Claims can be reached by phone at 1-800-388-3000 for questions throughout the claims process.
Multiple One Nevada CU accounts may mean multiple claims. Some account types can be processed together, but others require their own documentation. Check with the Member Service Center / Estate Claims to confirm what applies.
Phone1-800-388-3000
Mailing Address
One Nevada Credit Union, 2645 South Mojave Road, Las Vegas, NV 89121
Lost/Stolen Credit Card
Bill Pay Support
24-Hour Service (Reno)
WebsiteLearn more→
Phone1-800-388-3000
Mailing Address
One Nevada Credit Union, 2645 South Mojave Road, Las Vegas, NV 89121
Lost/Stolen Credit Card
Bill Pay Support
24-Hour Service (Reno)
WebsiteLearn more→
Member Service Center / Estate Claims
Phone1-800-388-3000
Mailing Address
One Nevada Credit Union, 2645 S Mojave Rd, Las Vegas, NV 89121
Verified May 2026
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