What to do when a OceanFirst account holder dies
Contact OceanFirst's Trust and Asset Management — 8-step process, 6 required documents, and a p.o.d. or survivorship claim can be processed in a few business days once the death certificate, identification, and the new jersey tax waiver are in hand. without a waiver the bank is limited to releasing 50% of the balance, so the true timeline is set by the l-8 (immediate, if all beneficiaries are class a and nothing passes through a trust) or by a form 0-1 waiver from the division of taxation (which requires a transfer inheritance tax return first). an estate account with no beneficiary waits on letters from the county surrogate.
Retail Customer Services
Phone1-888-623-2698
Mailing Address
OceanFirst Bank, Retail Customer Services, P.O. Box 2009, Toms River, NJ 08754-2009
Lost/Stolen Debit Card (outside customer care hours)
Lost/Stolen Personal Credit Card
Lost/Stolen Business Credit Card
Fraud Center
Existing Mortgage/Loan Servicing
WebsiteLearn more→
Retail Customer Services (deposit accounts); Trust and Asset Management (trust and fiduciary accounts)
Phone1-888-623-2698
Emailtrust@oceanfirst.com
Mailing Address
OceanFirst Bank, Retail Customer Services, P.O. Box 2009, Toms River, NJ 08754-2009
Trust and Asset Management
WebsiteNotify online→
Verified Jul 2026
When a OceanFirst account holder passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with OceanFirst's Trust and Asset Management (1-888-623-2698) to access and distribute the funds.
OceanFirst provides an online portal for initiating death claims, which can simplify the initial notification and document submission process. Claims can also be started by phone or by mailing the required documents.
Death claim process
To file a claim after an account holder's death, here is what OceanFirst requires:
Filing a claim
1
Report the death to OceanFirst customer care at 1-888-623-2698 (live agents Monday-Friday 7:00 AM - 7:00 PM ET, Saturday 8:00 AM - 5:00 PM ET), or at a branch (https://oceanfirst.com/locations). If any account is held by the bank's Trust and Asset Management department, call 877-556-6609 or email trust@oceanfirst.com instead. OceanFirst does not publish a downloadable estate or death-claim form; the branch or customer care team issues the paperwork the specific registration needs.
2
Bring or send the opening documents:
- Certified copy of the death certificate
- Government-issued photo identification for the person claiming
- Proof of your standing — a P.O.D. payee shows the death certificate and ID; a successor trustee shows the trust agreement or certification of trust; an executor or administrator shows Letters Testamentary or Letters of Administration from the New Jersey county Surrogate
3
Identify which claim path each account is on, because the OceanFirst Personal Account Disclosures set different rules for each:
- P.O.D. account: on the death of all parties the account belongs to the surviving payee(s). Where there are multiple payees they take in equal shares unless the account says otherwise, and a payee who died first does NOT pass their share to their own family.
- Joint account with survivorship: the surviving party takes the whole account; ownership of a joint account cannot be changed by will.
- Tenants in common account: there is NO right of survivorship — the deceased party's portion is distributed under the deceased party's will and goes through probate.
- Trust account: the account belongs to the beneficiaries on the death of all trustees; the successor trustee presents the trust agreement or certification of trust and takes over the account.
- Account in the decedent's name alone with no payee: an estate asset. The executor or administrator produces Letters from the county Surrogate.
4
CLEAR THE NEW JERSEY TAX WAIVER — this is the step that actually holds the money up:
- New Jersey's transfer inheritance tax is a lien on all property owned by the decedent as of the date of death for 15 years unless the tax is paid or bonded, so the bank cannot simply hand over the balance.
- Under the state's blanket waiver, the bank may release no more than 50% of the entire amount of funds on hand for the decedent without a waiver — held in the decedent's name alone or jointly (https://www.nj.gov/treasury/taxation/inheritance-estate/estatetax.shtml).
- To free the other half, a Class A beneficiary files Form L-8, the self-executing affidavit (https://www.nj.gov/treasury/taxation/pdf/other_forms/inheritance/itl8.pdf). Class A means surviving spouse, civil union partner, domestic partner, child, stepchild, legally adopted child, grandchild or great-grandchild, parent, or grandparent. It can be signed by the executor, the administrator, the surviving Class A joint tenant, or a Class A P.O.D. beneficiary.
- The L-8 is notarized and taken or sent DIRECTLY TO THE BANK — the form says in terms not to mail it to the Division of Taxation, because you will not get a waiver back. OceanFirst, as the releasing institution, signs it and must file the original with the Division of Taxation, Transfer Inheritance and Estate Tax Branch, 3 John Fitch Way, PO Box 249, Trenton, NJ 08695-0249 within five business days.
- The L-8 is blocked in two situations people miss: if ANY beneficiary is not Class A (a sibling, a niece or nephew, an in-law, an ex-spouse, a charity), and if any of the listed assets pass INTO or THROUGH a trust that decides how they are distributed. In either case a full Transfer Inheritance Tax return must be filed and the release comes on a Form 0-1 waiver issued by the Division.
- Assets already OWNED BY a trust are outside all of this: the Division's own L-8 instructions state that assets owned by or in the name of a trust do not require a waiver or an L-8 (they still get reported on any return filed).
5
If the decedent held a CD, do not accept an early-withdrawal penalty. The OceanFirst Personal Account Disclosures state the penalty "will not be imposed in cases where the depositor has died or become judicially declared incompetent, in which instances, the Bank is required to honor a request for withdrawal prior to maturity without penalty."
6
Expect the bank to assert its rights before it pays. The Personal Account Disclosures reserve OceanFirst's right of set-off against money you owe it as borrower or guarantor, and allow the bank to pay out the account balance under a levy, attachment, garnishment, or other valid legal process reaching any party's interest — including from a P.O.D. or trust account. An unpaid OceanFirst loan can therefore reduce what a P.O.D. payee actually receives.
7
Do not let an account sit. OceanFirst charges a $100-per-item escheat fee on accounts that go to the state as unclaimed property (Personal Account Disclosures fee schedule), so an inherited account that is never claimed is charged on the way out the door.
8
Mail anything you cannot deliver in person to OceanFirst Bank, Retail Customer Services, P.O. Box 2009, Toms River, NJ 08754-2009. There is no separate estate-claims PO Box; retail customer services is the intake point.
Required Documents
- Certified copy of the death certificate
- Government-issued photo identification for the claimant
- New Jersey Form L-8 (notarized self-executing affidavit, Class A beneficiaries only, delivered directly to the bank), OR a Form 0-1 waiver issued by the NJ Division of Taxation for any non-Class-A beneficiary or any asset passing into or through a trust
- Letters Testamentary or Letters of Administration from the New Jersey county Surrogate, where the account is an estate asset
- Trust agreement or certification of trust plus successor trustee identification, where the account is titled in a trust
- A copy of the will, where the L-8 relies on a specific bequest or an all-Class-A intestate or residuary distribution (the L-8 instructions require it to be attached)
What to know at this institution
New Jersey is where this account settlement is won or lost. The inheritance tax is a 15-year lien on the decedent's property; absent a waiver a bank may release only up to 50% of the funds it holds for the decedent. Form L-8 is the self-executing route: notarized, taken directly to OceanFirst (never mailed to the Division), signed by the bank as releasing institution, and filed by the bank with the Transfer Inheritance and Estate Tax Branch, 3 John Fitch Way, PO Box 249, Trenton, NJ 08695-0249 within five business days. It is unavailable if any beneficiary is outside Class A or if assets pass into or through a trust — those need a Form 0-1 waiver from the Division. Assets already owned by a trust need no waiver at all. Separately, the OceanFirst Personal Account Disclosures give the executor two concrete wins (no CD early-withdrawal penalty when the depositor has died; the account-ownership rules that decide who takes, over any contrary will) and one warning (the bank's right of set-off and its ability to pay out on a levy or attachment can reduce what reaches a P.O.D. payee). OceanFirst Bank's Trust and Asset Management department (877-556-6609, trust@oceanfirst.com) can also be appointed Executor or Agent for Executor, in which case it marshals assets, arranges payment of debts and expenses, executes securities transactions, and keeps the records.
Prepare your letter of instruction to OceanFirst
OceanFirst accepts a claimant-drafted letter of instruction. We draft it for you — addressed to OceanFirst's verified claims department, with the documents it requires enclosed.
Build your letter of instructionHow long the process takes at OceanFirst: A P.O.D. or survivorship claim can be processed in a few business days once the death certificate, identification, and the New Jersey tax waiver are in hand. Without a waiver the bank is limited to releasing 50% of the balance, so the true timeline is set by the L-8 (immediate, if all beneficiaries are Class A and nothing passes through a trust) or by a Form 0-1 waiver from the Division of Taxation (which requires a Transfer Inheritance Tax return first). An estate account with no beneficiary waits on Letters from the county Surrogate. The most common reason for delays is missing or incomplete documentation, so submitting everything upfront is the best way to keep things moving.
Documentation required by OceanFirst includes Certified copy of the death certificate, Government-issued photo identification for the claimant, and New Jersey Form L-8 (notarized self-executing affidavit, Class A beneficiaries only, delivered directly to the bank), OR a Form 0-1 waiver issued by the NJ Division of Taxation for any non-Class-A beneficiary or any asset passing into or through a trust, along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.
Frequently asked questions
Because New Jersey law caps it there until a tax waiver arrives. New Jersey's transfer inheritance tax is a lien on everything the decedent owned as of the date of death, for 15 years unless the tax is paid or bonded, and under the state's blanket waiver a bank holding a decedent's funds may release no more than 50% of the entire amount on hand without a waiver. This is not an OceanFirst policy and the branch cannot override it. The other half comes loose when the bank receives a New Jersey tax waiver — Form L-8 if every beneficiary is Class A, or a Form 0-1 waiver issued by the Division of Taxation otherwise.
Form L-8 is a notarized affidavit that you take or send DIRECTLY TO THE BANK — the form says explicitly not to mail it to the Division of Taxation, because you will not receive a waiver back. It can be signed by the executor, the administrator, a surviving Class A joint tenant, or a Class A payable-on-death beneficiary, and it releases New Jersey bank accounts, brokerage accounts, and stock (not real estate — that is Form L-9). OceanFirst signs Part VII as the releasing institution and must file the original with the Division of Taxation, Transfer Inheritance and Estate Tax Branch, 3 John Fitch Way, PO Box 249, Trenton, NJ 08695-0249 within five business days. You CANNOT use the L-8 if any beneficiary falls outside Class A (spouse, civil union or domestic partner, child, stepchild, adopted child, grandchild, great-grandchild, parent, grandparent) — a sibling, niece, nephew, in-law, ex-spouse, or charity blocks it — or if any of the assets pass into or through a trust that decides how they are distributed. In those cases a Transfer Inheritance Tax return must be filed and the account is released on a Form 0-1 waiver.
Yes, and it is the strongest practical argument for funding a New Jersey bank account into a revocable trust. The New Jersey Division of Taxation's own Form L-8 instructions state that assets owned by or in the name of a trust do not require a waiver or an L-8 (they still have to be reported on any inheritance tax return that gets filed). An account left in your own name is capped at a 50% release until a waiver reaches the bank. Note the flip side: assets that pass INTO or THROUGH a trust at your death — a testamentary trust in your will, for example — actually disqualify the L-8 and force a full return. Owning the account in the trust now and passing it through a trust later are very different outcomes. Retitle at an OceanFirst branch with the trust agreement or a certification of trust and the trustees' identification.
Yes, without the penalty. The OceanFirst Personal Account Disclosures state that the early-withdrawal penalties "will not be imposed in cases where the depositor has died or become judicially declared incompetent, in which instances, the Bank is required to honor a request for withdrawal prior to maturity without penalty." If an estate needs a locked CD broken to pay funeral costs, taxes, or creditors, cite that clause. The release is still subject to the New Jersey 50% cap and the tax-waiver rules like every other deposit account at the bank.
OceanFirst's Retail Customer Services (deposit accounts); Trust and Asset Management (trust and fiduciary accounts) can be reached by phone at 1-888-623-2698 and email at trust@oceanfirst.com for questions throughout the claims process.
If the deceased held multiple OceanFirst accounts, each may require a separate claim or have different documentation requirements. The Trust and Asset Management can confirm which accounts require individual attention and which can be processed together.
Sources
Data sourced from OceanFirst primary sources (14 pages reviewed). How we research.
Retail Customer Services
Phone1-888-623-2698
Mailing Address
OceanFirst Bank, Retail Customer Services, P.O. Box 2009, Toms River, NJ 08754-2009
Lost/Stolen Debit Card (outside customer care hours)
Lost/Stolen Personal Credit Card
Lost/Stolen Business Credit Card
Fraud Center
Existing Mortgage/Loan Servicing
WebsiteLearn more→
Retail Customer Services (deposit accounts); Trust and Asset Management (trust and fiduciary accounts)
Phone1-888-623-2698
Emailtrust@oceanfirst.com
Mailing Address
OceanFirst Bank, Retail Customer Services, P.O. Box 2009, Toms River, NJ 08754-2009
Trust and Asset Management
WebsiteNotify online→
Verified Jul 2026
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