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What to do when a Numerica account holder dies

Report the death to Numerica at 1-800-433-1837

When a member of Numerica passes away, Numerica handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.

The first step is contacting Numerica with the account holder's full name, account numbers, and the death certificate in hand.

Deposit, investment & retirement accounts

Follow these steps to file a death claim with Numerica:

Filing a claim

1
Contact the Member Service Center at 800.433.1837 (Monday to Friday, 7 a.m. to 6 p.m.; Saturday, 9 a.m. to 2 p.m.) or a branch.
2
To open an estate account, provide the documents Numerica's member-records guide requires.
3
A personal representative who is not a member, and whose decedent was not a member, joins Numerica first.
4
If the documents are not on hand, Numerica gives a link to its "Upload your packet" portal, which accepts PDF, JPG or PNG files totaling less than 15 MB.

Required Documents

  • Letters of Administration or Letters Testamentary, to open an estate accountA certified copy.
  • EIN for the estate, to open an estate accountThe guide points to irs.gov, "Apply for an Employer ID Number (EIN)".
  • Government-issued picture ID, for a personal representative joining NumericaThe Member Identification form asks for a valid government-issued picture ID and a legible photocopy of government-issued, unexpired ID.

Claims Contact

Forms Numerica issues1

Member Identification form

Available to download.1

State law on paying a balance without lettersWashington

Washington

RCW 30A.22.190(2)

Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 30A.22.190(2)Verified Oct 3, 2026View source

Limit: $2,500 held at the institution

Paid to: the surviving spouse, next of kin, funeral director, or other creditor who may appear to be entitled thereto

The section permits the payment. It does not require the credit union to make it. The section sets further conditions.

RCW 30A.22.190(1)

Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 30A.22.190(1)Verified Oct 3, 2026View source

Limit: The section sets no dollar limit.

Paid to: the surviving spouse (party to a community property agreement with the decedent that reaches the funds)

The section permits the payment. It does not require the credit union to make it. The section sets further conditions.

RCW 11.62.030

Washington law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.RCW 11.62.030Verified Oct 3, 2026View source

Paid to: surviving spouse or surviving domestic partner

Limit: $1,000 held at the institution

The section permits the payment. It does not require the credit union to make it. The section sets further conditions.

What Numerica's agreement and guidance say2

Membership

Either the deceased person or the executor, administrator or personal representative must be a Numerica member to open an estate account.2

Membership is open to people who live, work or worship in Washington or North Idaho, and to their family and household members.2

Dormant and unclaimed accounts

The Schedule of Fees and Charges lists a non-participation/inactivity charge of $6.00 per month after 12 months. Minor accounts, certificates and IRA shares are excluded.3

Not in Numerica's published guidance4

  • A procedure for reporting a death
  • A claim form
  • Whether the death certificate must be certified
  • A small-estate procedure

Sources3

Download instructions for the whole estate

Mortgage and home lending

Mortgages and home equity loans are liabilities, not assets. They do not have beneficiaries and cannot be retitled to a trust.

1
Numerica's foreclosure-help page lists 1.800.223.6527 for members who have a mortgage with Numerica. The Member Service Center is at 800.433.1837.

Claims Contact

Federal law on calling a home loan after a death

These exemptions apply to a loan secured by residential real property containing less than five dwelling units.12 U.S.C. § 1701j-3(d); 12 CFR 191.5(b), 141.14Verified Oct 3, 2026View source

  • A lender may not exercise a due-on-sale clause upon a transfer by devise, descent, or operation of law on the death of a joint tenant or tenant by the entirety.12 U.S.C. § 1701j-3(d)(3); 12 CFR 191.5(b)(1)(iii)Verified Oct 3, 2026View source
  • A lender may not exercise a due-on-sale clause upon a transfer to a relative resulting from the death of a borrower.12 U.S.C. § 1701j-3(d)(5)Verified Oct 3, 2026View source
  • A lender may not exercise a due-on-sale clause upon a transfer where the spouse or children of the borrower become an owner of the property.12 U.S.C. § 1701j-3(d)(6)Verified Oct 3, 2026View source

A federal regulation sets further conditions on these transfers.12 CFR 191.5(b)(1)(v)Verified Oct 3, 2026View source

Not in Numerica's published guidance3

  • A procedure for reporting a death
  • A claim form
  • A list of required documents
Download instructions for the whole estate
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Numerica primary sources (30 pages reviewed). How we research.

Numerica death claims support

Member Service Center

Phone

1-800-433-1837 (press 2 for Spanish)

Local number

Website help for screen-reader users

Hours

Monday-Friday 7:00 AM-6:00 PM; Saturday 9:00 AM-2:00 PM

Mailing address

Numerica Credit Union, PO Box 4000, Spokane Valley, WA 99037

Death notifications go through general customer service.

Verified Sep 2026

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