What to do when a Newport account holder dies
Report the death to Newport's Participant services by plan type at 1-888-652-8086
Newport is now part of AscensusAcquired, effective April 2022
Ascensus and Newport closed their merger in April 2022, and Newport Group, Inc. is now owned through Ascensus, LLC. Newport continues as Ascensus's executive-benefits and institutional-insurance brand, and newportgroup.com redirects to ascensus.com. Former Newport 401(k), 403(b), and other qualified plans are serviced by Ascensus (secure.ascensus.com, 888-652-8086); Newport nonqualified deferred compensation plans use the Newport-branded portal (secure.newportgroup.com, 800-230-3950).
After an account holder at Newport dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Newport's Participant services by plan type at 1-888-652-8086 with the proper legal authority documents.
Before contacting Newport, have the account holder's full name, date of birth, and any available account numbers ready.
Death claim process
The death claim process at Newport works as follows:
Filing a claim
- Former Newport 401(k), 403(b) or other qualified plan: Ascensus at 888-652-8086. The participant login is labeled "Former Newport & PAi Log in."
- Newport nonqualified deferred compensation (NQDC) plan: 800-230-3950. Use the Newport participant login.
- Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
Required Documents
- Distribution requestMade through the employee website, or on the plan's distribution form from the employer when the request cannot be made online.
Accounts handled elsewhere3
- Ascensus
Former Newport 401(k), 403(b) and other qualified plans1
Phone: 1-888-652-8086
- Newport institutional insurance
Bank-, corporate-, insurance-company- and credit-union-owned life insurance (BOLI, COLI, ICOLI, CUOLI)1
Phone: 1-800-510-2050
Email: BOLI@newportgroup.com
- Newport Trust Company
Independent fiduciary and trustee services for employee benefit plans1
Phone: 1-646-313-3553
What Newport provides to the estate1
- Tax forms
Ascensus issues Form 1099-R for a retirement plan distribution of $10 or more. It mails a paper copy by January 31 to participants who did not choose eDelivery, and the form is also available by logging in online.1
Sources1
Ascensus asks participants to allow 5-10 business days for processing of withdrawals.
Newport's Participant services by plan type can be reached by phone at 1-888-652-8086 for questions throughout the claims process.
Sources
Data sourced from Newport primary sources (15 pages reviewed). How we research.
Newport death claims support
Participant services by plan type
Phone
Former Newport 401(k), 403(b), and other qualified plans
Newport Nonqualified Deferred Compensation (NQDC) plans
Employers and plan sponsors — qualified plans
Hours
Website
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