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Liberty Bank (Connecticut)

Subsidiary of Liberty Financial Corporation

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What to do when a Liberty Bank (Connecticut) account holder dies

Report the death to Liberty Bank (Connecticut)'s Customer Service at 1-888-570-0773

After an account holder at Liberty Bank (Connecticut) dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Liberty Bank (Connecticut)'s Customer Service at 1-888-570-0773 with the proper legal authority documents.

The claim process begins with a phone call to 1-888-570-0773. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.

Death claim process

To file a claim after an account holder's death, here is what Liberty Bank (Connecticut) requires:

Filing a claim

1
Tell Liberty Bank promptly that the account owner has died. The deposit terms ask for prompt notice when anyone who can withdraw from the account dies.
2
Call customer service at (888) 570-0773 (weekdays 8 a.m. to 7 p.m., Saturdays 8 a.m. to 3 p.m.) or go to a Liberty Bank branch (find a branch).
3
A written notice can go to Liberty Bank, 245 Long Hill Road, Middletown, CT 06457. It takes effect when the bank receives it and has a reasonable chance to act on it.

Required Documents

  • A death certificate, or a certified court order, to take money out of a CD before it matures without the early withdrawal penalty after an owner dies

What happens to each kind of account5

Joint account with survivorship

A joint account with survivorship belongs to the surviving owners when one owner dies; two or more survivors hold it together with survivorship.1

Payable-on-death account

On a Revocable Trust Account, a named beneficiary can withdraw only after the person who created the account has died, and only if the beneficiary is then alive.1

Certificate of deposit

Liberty may waive the early withdrawal penalty on a CD after an owner dies. It asks for a death certificate or a certified court order first.1

Fiduciary account

An executor, administrator or conservator acting under a court order may open and keep an account at Liberty. The bank does not oversee how a fiduciary uses the money.1

Custodial account (UTMA/UGMA)

If the minor on a UTMA account dies, the custodian is the one responsible for distributing the money in the account.1

State requirements Liberty Bank (Connecticut) statesMassachusetts

Massachusetts

For a Massachusetts Revocable Trust Account, once the last trustee has died the money may go in equal parts to the beneficiaries who survive, or to a beneficiary's legal representative.1

Accounts handled elsewhere1

Liberty Bank Investment Services (Raymond James)

Investment accounts held through Raymond James Financial Services, which are not Liberty Bank deposits2, 3

What Liberty Bank (Connecticut)'s agreement and guidance say7

Payments after the death

Liberty may keep honoring checks and instructions until it knows of the death and has had time to act. Checks dated on or before the date of death may be paid for up to ten days afterward unless someone with an interest in the account orders a stop.1

Powers of attorney

A power of attorney on the account ends at the owner's death. Liberty may keep following the agent until it has written notice or actual knowledge of the death and time to act on it.1

Disputes between claimants

When survivors or beneficiaries make competing claims to an account, Liberty may hold the funds until a court decides or the dispute is settled, and it may pay the money into court, taking its costs from the funds.1

Debts owed to the institution

Liberty may apply money in an account to a debt that any owner owes it, including on a joint account. It does not do so from an IRA, or where the debtor can withdraw only in a representative role.1

Dormant and unclaimed accounts

An account with no activity or contact for a period of years may be turned over to the state. After that, the money is claimed from the state, not from Liberty.1

Which state governs the account

The deposit terms follow federal law and Connecticut law, and accounts opened online are opened in Connecticut.1

Arbitration

The arbitration agreement in the deposit terms also covers an owner's heirs, trustees and other representatives, and the account's beneficiaries.1

Not in Liberty Bank (Connecticut)'s published guidance7

  • A department for deceased-customer accounts
  • A claim form
  • Whether the death certificate must be certified
  • Which court appointment document it accepts
  • An online way to report a death
  • How long a claim takes
  • A small-estate procedure

Sources3

Download instructions for the whole estate

Liberty Bank (Connecticut)'s Customer Service can be reached by phone at 1-888-570-0773 for questions throughout the claims process.

Sources

(2)·

Data sourced from Liberty Bank (Connecticut) primary sources (25 pages reviewed). How we research.

Liberty Bank (Connecticut) death claims support

Customer Service

Hours

Monday-Friday 8:00 AM-7:00 PM; Saturday 8:00 AM-3:00 PM

Mailing address

Liberty Bank, 245 Long Hill Road, Middletown, CT 06457
Verified Oct 2026

Estate planning articles

Learn how to protect your Liberty Bank (Connecticut) accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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