
What to do when a Liberty Bank (Connecticut) account holder dies
Report the death to Liberty Bank (Connecticut)'s Customer Service at 1-888-570-0773
After an account holder at Liberty Bank (Connecticut) dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Liberty Bank (Connecticut)'s Customer Service at 1-888-570-0773 with the proper legal authority documents.
The claim process begins with a phone call to 1-888-570-0773. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.
Death claim process
To file a claim after an account holder's death, here is what Liberty Bank (Connecticut) requires:
Filing a claim
Required Documents
- A death certificate, or a certified court order, to take money out of a CD before it matures without the early withdrawal penalty after an owner dies
What happens to each kind of account5
- Joint account with survivorship
A joint account with survivorship belongs to the surviving owners when one owner dies; two or more survivors hold it together with survivorship.1
- Payable-on-death account
On a Revocable Trust Account, a named beneficiary can withdraw only after the person who created the account has died, and only if the beneficiary is then alive.1
- Certificate of deposit
Liberty may waive the early withdrawal penalty on a CD after an owner dies. It asks for a death certificate or a certified court order first.1
- Fiduciary account
An executor, administrator or conservator acting under a court order may open and keep an account at Liberty. The bank does not oversee how a fiduciary uses the money.1
- Custodial account (UTMA/UGMA)
If the minor on a UTMA account dies, the custodian is the one responsible for distributing the money in the account.1
State requirements Liberty Bank (Connecticut) statesMassachusetts
- Massachusetts
For a Massachusetts Revocable Trust Account, once the last trustee has died the money may go in equal parts to the beneficiaries who survive, or to a beneficiary's legal representative.1
Accounts handled elsewhere1
- Liberty Bank Investment Services (Raymond James)
Investment accounts held through Raymond James Financial Services, which are not Liberty Bank deposits2, 3
Phone: 1-888-570-0774
What Liberty Bank (Connecticut)'s agreement and guidance say7
- Payments after the death
Liberty may keep honoring checks and instructions until it knows of the death and has had time to act. Checks dated on or before the date of death may be paid for up to ten days afterward unless someone with an interest in the account orders a stop.1
- Powers of attorney
A power of attorney on the account ends at the owner's death. Liberty may keep following the agent until it has written notice or actual knowledge of the death and time to act on it.1
- Disputes between claimants
When survivors or beneficiaries make competing claims to an account, Liberty may hold the funds until a court decides or the dispute is settled, and it may pay the money into court, taking its costs from the funds.1
- Debts owed to the institution
Liberty may apply money in an account to a debt that any owner owes it, including on a joint account. It does not do so from an IRA, or where the debtor can withdraw only in a representative role.1
- Dormant and unclaimed accounts
An account with no activity or contact for a period of years may be turned over to the state. After that, the money is claimed from the state, not from Liberty.1
- Which state governs the account
The deposit terms follow federal law and Connecticut law, and accounts opened online are opened in Connecticut.1
- Arbitration
The arbitration agreement in the deposit terms also covers an owner's heirs, trustees and other representatives, and the account's beneficiaries.1
Not in Liberty Bank (Connecticut)'s published guidance7
- A department for deceased-customer accounts
- A claim form
- Whether the death certificate must be certified
- Which court appointment document it accepts
- An online way to report a death
- How long a claim takes
- A small-estate procedure
Sources3
- 1.Liberty Bank Personal Deposit Account Agreement, Rev. October 2026
- 2.Investment Services
- 3.Contact Us
Liberty Bank (Connecticut)'s Customer Service can be reached by phone at 1-888-570-0773 for questions throughout the claims process.
Sources
(2)·
Data sourced from Liberty Bank (Connecticut) primary sources (25 pages reviewed). How we research.
Liberty Bank (Connecticut) death claims support
Customer Service
Phone
Hours
Mailing address
Website
Estate planning articles
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Forms for Settling an Estate
Free forms for settling an estate: probate petition, small estate affidavit, creditor notice and closing forms. Prepare each form for your state.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines and taxes. Run each tool for your state.
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Do I Have to File Tax Returns for Someone Who Died?
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What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.







