
What to do when a LGE Community CU account holder dies
Report the death to LGE Community CU's Member Services at 1-800-541-8921
After a member of LGE Community CU dies, the Member Services manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.
Death claim process
Follow these steps to file a death claim with LGE Community CU:
Filing a claim
Required Documents
- Certified death certificate, for a payable-on-death beneficiary, a surviving joint owner or an IRA beneficiaryFor an IRA, LGE has no obligation to pay the beneficiary until it receives a valid death certificate.
- Government-issued photo ID of the claimant
- Letters Testamentary or Letters of Administration, when there is no payable-on-death beneficiary and no surviving joint ownerFrom the Georgia probate court.
- Trust agreement or Certificate of Trust, when a trust is the named beneficiary or the account is titled to a trust
- Guardianship or conservatorship papers, if the claimant is acting for a minor or an incapacitated beneficiary
- U.S. court documents, if the member was living outside the U.S. at deathThe agreement lets LGE require them.
What happens to each kind of account5
- Account in one name
With no payable-on-death beneficiary and no joint owner, the executor or administrator presents Letters Testamentary or Letters of Administration from the Georgia probate court.1
- Joint account with survivorship
The surviving owner presents a certified death certificate to remove the deceased owner. The survivorship interest is still subject to LGE's set-off.1, 2
- Payable-on-death account
Under the Beneficiary Account clause, funds are payable to the designated beneficiaries unless subject to LGE's set-off or a pledge. Beneficiaries have no rights of survivorship among themselves, so if every named beneficiary died before the owners, the funds go to the estate of the last surviving owner.2
- IRA
LGE has no obligation to pay a beneficiary until it is notified of the death by receiving a valid death certificate.3
A beneficiary who died before the owner has their share reallocated pro rata among the surviving beneficiaries in the same tier. The IRA goes to the estate only when no designated beneficiary remains.3
- Investment account
Investment accounts through LGE Investment Group are held at LPL Financial and follow LPL's own claims procedure, not the credit union's.4
State law on paying a balance without lettersGeorgia
- Georgia
O.C.G.A. § 7-1-239
Georgia law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.O.C.G.A. § 7-1-239Verified Oct 3, 2026View source
Paid to: the surviving spouse; else the children; else the father and mother; else the brothers and sisters (subsection (b))
Limit: $15,000 held at the institution
Paid to: providers of funeral services and of services for the last illness (subsection (c))
Limit: $15,000 held at the institution
When: if no application for the deposit is made by any person named in subsection (b) of this Code section within 45 days from the death of the intestate depositor
The section applies where the person died without a will. The section permits the payment. It does not require the credit union to make it. The section sets further conditions.
Accounts handled elsewhere1
- LGE Investment Group
Investment accounts held through LGE Investment Group, custodied at LPL Financial4
Phone: 1-770-421-2586
What LGE Community CU's agreement and guidance say7
- Telling the institution
The agreement's death clause opens: "Please notify us promptly if you learn or suspect an account owner or signer has been declared incompetent by a court or other legal authority, or has died."2
- What it does when notified
Once LGE receives proper notice, it may freeze the account until it receives documents verifying the death and instructions for the remaining funds.2
- Payments after the death
LGE may pay, without inquiring, any item the account owner authorized before death, so checks the member wrote can still clear after the date of death.2
- Deposits after the death
LGE may return or reverse deposits, such as a Social Security or pension payment credited after the death. If LGE releases funds after the death and then has to pay a government tax or reclamation claim as a result, the estate must reimburse LGE.2
- Debts owed to the institution
LGE may apply funds in the account to any debt the account owner owes LGE before recognizing the rights of a surviving joint owner or anyone else to the remaining funds. An unpaid LGE car loan, Visa balance, signature loan or HELOC comes out of the deposits first.2
Under the Statutory and Consensual Liens on Shares clause, LGE holds a lien on all funds in all joint and individual share accounts, whatever their source, securing every obligation the owner has to LGE. The agreement says the lien has priority over all other claims.2
- Wills, probate and small estates
For consumer and sole proprietor accounts, LGE may comply with court orders and take direction from affiants, court-appointed representatives, guardians or conservators from the member's state of residence, even if the account was opened elsewhere. It may require more documentation first.2
- Payment to a minor or incapacitated beneficiary
For a minor payable-on-death beneficiary, LGE makes the check payable to the beneficiary and delivers it to the person presenting as the parent or legal guardian, and is released and indemnified on that payment.2
Not in LGE Community CU's published guidance3
- A procedure for reporting a death
- A claim form
- How long a claim takes
Sources4
- 1.Contact Us
- 2.Membership and Account Agreement, effective January 1, 2026
- 3.IRA Application and custodial agreement
- 4.About LGE Investment Group
LGE Community CU's Member Services can be reached by phone at 1-800-541-8921, email at LegalDocs@LGEccu.org, and fax at 1-678-290-2863 for questions throughout the claims process.
Sources
Data sourced from LGE Community CU primary sources (16 pages reviewed). How we research.
LGE Community CU death claims support
Member Services (deceased-member accounts)
Phone
Toll-free
Fax
Hours
Mailing address
Website
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