What to do when a LendingPoint account holder dies
Report the death to LendingPoint Member Services at 1-888-969-0959
Notifying LendingPoint of a death is not a claim for money — it is the step that stops the account, fixes the balance owed as of the date of death, and puts LendingPoint on notice as a creditor of the estate. LendingPoint Member Services (1-888-969-0959) handles it.
Before contacting LendingPoint, have the account holder's full name, date of birth, and any available account numbers ready.
Death claim process
Here is the step-by-step death claim process at LendingPoint:
Filing a claim
What happens to each kind of account1
- Loan
LendingPoint states: "At this time, LendingPoint does not offer joint or cosigned loans." A loan is based on the applicant's own credit profile and income, so an ordinary LendingPoint loan has no co-borrower; an older loan may predate this policy.1
A point-of-sale financing balance converts from its promotional period to an interest-bearing term loan on its stated date, regardless of the death.1
Whether any balance is cancelled on death depends on the loan agreement. LendingPoint's fee and product disclosures list no optional payment-protection or debt-cancellation product.2
State requirements LendingPoint statesWisconsin
- Wisconsin
LendingPoint's Notice to Married Wisconsin Residents states that "all obligations on this loan will be incurred in the interest of your marriage or family." An approved married Wisconsin applicant must give the spouse's name and address to FinWise Bank.3
Accounts handled elsewhere3
- FinWise Bank
Funds some LendingPoint personal loans, which LendingPoint services1, 3
Mailing address: 820 E 9400 S, Sandy, UT 84094
- Coastal Community Bank
Funds some LendingPoint personal loans and point-of-sale financing, which LendingPoint services1
- First Electronic Bank
Funds some LendingPoint point-of-sale financing, which LendingPoint services1
What LendingPoint's agreement and guidance say2
- Payments after the death
LendingPoint says most customers enroll in Autopay, which debits the borrower's bank account on the due date; payments keep drawing on that account until Autopay is stopped. It sends Autopay reminders by email and SMS 10 days and 3 days before each due date.1
- Fees
There is no prepayment penalty, so an estate can pay the balance in full as soon as it has funds.1
Not in LendingPoint's published guidance7
- A procedure for reporting a death
- A department for deceased-customer accounts
- A claim form
- How long a claim takes
- A list of required documents
- Support hours
- Death-forgiveness policy
Sources3
- 1.FAQs
- 2.Fee and product disclosures
- 3.Notice to Married Wisconsin Residents
LendingPoint Member Services can be reached by phone at 1-888-969-0959 and email at customerservice@lendingpoint.com for questions throughout the claims process.
Sources
Data sourced from LendingPoint primary sources (12 pages reviewed). How we research.
LendingPoint death claims support
LendingPoint Member Services (Deceased Account Holder)
Phone
Mailing address
Website
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