
What to do when a Happen Bank account holder dies
Report the death to Happen Bank Customer Service at 1-800-242-0272
Happen Bank operates under a new nameRebranded, effective June 2026
LendingClub Bank, N.A. rebranded to Happen Bank, N.A. (holding company LendingClub Corporation became Happen, Inc.). The FDIC records the legal name change on CERT 32551 as effective 2026-06-24 and processed 2026-06-26. Same legal entity, same national bank charter (25228), same FDIC coverage, new name. lendingclub.com 301-redirects to happen.com, and the bank's deposit forms now carry the "Happen Bank, N.A." mark. The customer service line (800-242-0272), the Boston PO Box, and all account products and estate procedures are unchanged.
After an account holder at Happen Bank dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Happen Bank Customer Service at 1-800-242-0272 with the proper legal authority documents.
Death claim process
To file a claim after an account holder's death, here is what Happen Bank requires:
Filing a claim
- Standard mail: Happen Bank Lockbox Services 134268, P.O. Box 884268, Los Angeles, CA 90088-4268
- Overnight or courier: Happen Bank Lockbox Services 134268, 3440 Flair Dr., El Monte, CA 91731
- Checks arriving by 7:00PM PT are processed the same day
- The deceased person's name and account number(s)
- The date of death and your relationship to the deceased person (beneficiary, executor, administrator, or successor trustee)
- The deceased person's full name, date of death, and every Happen Bank or LendingClub account number you know
- Your name, relationship, mailing address, and phone number
- What you are asking for: release of a payable-on-death balance, removal of a deceased joint owner, release to the estate, or successor-trustee access
- A list of the enclosures
Required Documents
- Death certificate, for a personal loan, TopUp loan, or CleanSweep line of creditSent by the executor or administrator to loan servicing (888-596-3157).
What happens to each kind of account5
- Payable-on-death account
Beneficiaries take only after every person who created the account has died, in equal shares and without right of survivorship.1
"Any pledge of this account must first be satisfied before the rights of any surviving account owner or account beneficiary become effective."2
- Joint account with survivorship
The surviving joint owner keeps the account; the payable-on-death beneficiaries do not take yet.1
A pledge of the account must be satisfied before the rights of a surviving owner take effect.2
- Fiduciary account
The deposit agreement's fiduciary accounts clause permits an executor or administrator to open an estate account under court orders.2
- Certificate of deposit
A certificate of deposit has a ten-day grace period after maturity, after which it renews automatically into the same term.1
- Loan
When a borrower dies with a personal loan or TopUp loan, the bank requires the executor or administrator to send a death certificate, then files a claim against the estate for the balance. Any portion it cannot recover is treated as "defaulted and carrying zero value."1
The personal loan and TopUp notes say nothing about the borrower's death.3, 4
The CleanSweep line of credit agreement makes the borrower's death an event of default that lets the bank "require immediate payment of your outstanding balance." The bank may close or suspend the account without notice, and the estate still owes amounts that post after closure.5
Accounts handled elsewhere1
- Happen Bank loan servicing
Personal loans, TopUp loans, CleanSweep lines of credit and auto refinance loans1
Phone: 1-888-596-3157
What Happen Bank's agreement and guidance say6
- Telling the institution
The deposit agreement asks you to "notify us promptly if any person with a right to withdraw funds from your account(s) dies."2
- Payments after the death
The bank may honor checks, items and instructions until it knows of the death and has had a reasonable opportunity to act. It may pay or certify checks drawn on or before the date of death for up to ten days after the death, unless someone claiming an interest orders a stop payment.2
- Deposits after the death
If the bank must repay the federal government for a direct-deposited benefit, it may deduct that amount from the account "or from any other account you have with us, without prior notice."2
- Debts owed to the institution
Deposit funds can be applied against any due-and-payable debt the same person owes the bank. On a promissory note the debt is "the full amount we have demanded," including a properly accelerated balance.2
The setoff right does not reach an individual retirement account or similar tax-deferred account, a debt created under a credit card plan, or an account the debtor can withdraw from only in a representative capacity.2
- Powers of attorney
"A power of attorney continues until your death or the death of the person given the power," but the bank may keep honoring the agent's transactions until it has written notice or actual knowledge of the death and a reasonable opportunity to act.2
- Dormant and unclaimed accounts
Dormant balances are surrendered to the state under the unclaimed property clause. Once surrendered, the bank has "no liability or responsibility with respect to the funds," and the claim is presented to the state.2
Not in Happen Bank's published guidance6
- A procedure for reporting a death
- A claim form
- A list of required documents, for deposit accounts
- Whether the death certificate must be certified
- Which court appointment document it accepts
- How long a claim takes
Happen Bank Customer Service can be reached by phone at 1-800-242-0272 for questions throughout the claims process.
Sources
Data sourced from Happen Bank primary sources (15 pages reviewed). How we research.
Happen Bank death claims support
Happen Bank Customer Service (deceased account holder)
Phone
Deceased borrower — loan, line of credit, or auto refinance
Hours
Mailing address
Website
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