Integrity Life logo

Integrity Life

Subsidiary of Western & Southern Financial Group

westernsouthern.com/distributors/about/integrity-companies

What to do when an Integrity Life account holder dies

Report the death to Integrity Life's Annuity Claims at 1-800-325-8583

Filing a death claim on a Integrity Life policy begins with notifying the Annuity Claims at 1-800-325-8583. Life insurance claims are separate from probate—proceeds transfer directly to named beneficiaries regardless of whether the estate goes through court. The timeline and documentation requirements depend on the policy type and cause of death.

Death claim process

The death claim process at Integrity Life works as follows:

Filing a claim

1
Notify Integrity Client Services at 800-325-8583 or service@integritycompanies.com. For a New York (National Integrity) contract, call 800-433-1778.
  • Give the deceased person's name, date of death, and contract number if you have it
  • Say whether the deceased was the annuitant or the owner; which death triggers the benefit differs by product
  • Where the owner and annuitant are different people, the contract may have a separate owner's beneficiary who takes control of the contract rather than receiving a death benefit
  • Confirm which company issued the contract. Integrity Life covers DC and all states except New York; National Integrity is disclosed as operating in ME, NH, NY, RI and VT
2
Client Services issues the death claim packet for the specific contract once the death is reported. Your financial professional can also request it.
3
For a New York (National Integrity) contract where the owner died, complete the Notification of Death of Owner form (NI-398-LF).
  • It reports the owner's death so the successor owner can be recognized
4
Return the claim packet with proof of death and identification for each claiming beneficiary.
6
To stretch the payout instead of taking a lump sum, file the Beneficiary Required Distribution Election Form (IL-77-31045).
  • Send it "along with the proper New Business paperwork," because the election opens a new contract
7
Send the packet by regular mail to Integrity Life Insurance Company, PO Box 5720, Cincinnati, OH 45201-5720, by express mail to Attn: Annuity Operations, 400 Broadway, Cincinnati, OH 45202-3341, or by fax to 888-220-2677.
8
Integrity reviews the completed claim and pays the beneficiary directly.

Required Documents

  • Completed Integrity death claim formsIssued by Client Services on notification of the death.
  • Certified copy of the death certificate
  • Government-issued photo ID for each claiming beneficiary
  • Trust name page, trustee and successor-trustee page, and signature page, if a trust is the beneficiaryIntegrity does not read or rely on the trust's terms and is "fully discharged from all liability after payment of the death benefit proceeds under the contract to the trustee".
  • Letters Testamentary or Letters of Administration, if the contract is payable to the estate, or the owner's beneficiary is unclearFrom the probate court.
  • Final Order of Distribution or other such documents, where a probate court has awarded the contract through an estateThe National Integrity owner-death form asks whether an estate has been filed in probate court.
  • Notification of Death of Owner (NI-398-LF), for a National Integrity (New York) contract where the owner died
  • Beneficiary Required Distribution Election Form (IL-77-31045) and New Business paperwork, only if electing an Inherited (Stretch) IRA or a Non-Qualified Extended payout
  • Election of Annuitization (IL-00-1943), only if electing an income option

Forms Integrity Life issues4

Integrity Life annuity death claim packet

Sent by the institution on request.1

What happens to each kind of account1

Annuity

New Momentum pays on the annuitant's death during the deferral period, and MultiVantage and Indextra on the owner's death, at the value on the date the claim is processed (Indextra: the greater of account or nonforfeiture value). SPDA Series II pays the account value when proof of the annuitant's death is received.1

IncomeSource has "no cash value, no death benefit": a survivor gets only remaining certain payouts, cashable by a Deceased Annuitant Commutation rider elected at issue. IncomeSource Select pays before the Income Date only under an elected Return of Premium Death Benefit, to a living owner first, then the beneficiary.1

On both stretch tracks "no additional contribution can be made," "you cannot transfer or assign the contract," and "any optional GLWB Rider offered under a product is not available on your contract".4

Accounts handled elsewhere1

National Integrity Life Insurance Company

New York contracts, from the same Cincinnati service center; disclosed as operating in ME, NH, NY, RI and VT1

What Integrity Life's agreement and guidance say2

How proceeds are paid

Integrity pays annuity death proceeds directly to the beneficiary without probate, and applies no withdrawal charge or market value adjustment to the death benefit. Monthly payouts below $100.00 are converted to a lump sum.1

A restriction cannot violate a distribution requirement at law; where it would, the beneficiary may elect a complying form of payment. A surviving spouse beneficiary may have the right to re-register the contract as owner regardless of the restriction the deceased elected.1

An owner may restrict the payout on the beneficiary designation form. A full restriction puts the whole benefit into a life annuity, a life annuity with 10 or 20 years guaranteed, or a period of 8 to 20 years; a partial restriction caps the lump sum, with the rest applied to the elected annuity option.5

The Inherited (Stretch) IRA and Inherited (Stretch) Roth IRA are "available for all products except IncomeSource Select," for eligible designated beneficiaries only. The form notes "a minor child is an Eligible Designated Beneficiary but is currently not supported for New Business".4

Non-Qualified Extended "is only available for AnnuiQuest, SPDA Series II, IncomeSource, Indextra, and JourneyMark Contracts." The beneficiary "must have made your election to receive stretch payments of the death benefit within 60 days from the time the benefit was payable to you".4

What it says about taxes

The election form says that after a surrender or partial withdrawal "your payments will no longer be taxed as amounts received as an annuity; instead you will receive the gain first and be taxed first on all of the gain remaining in the contract".4

Not in Integrity Life's published guidance1

  • How long a claim takes

Sources5

Download instructions for the whole estate

Integrity Life's Annuity Claims can be reached by phone at 1-800-325-8583, email at service@integritycompanies.com, and fax at 1-888-220-2677 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Integrity Life primary sources (18 pages reviewed). How we research.

Integrity Life death claims support

Annuity Claims (Client Services)

National Integrity Life (New York contracts)

Express / certified delivery

Fax

1-888-220-2677

Mailing address

Integrity Life Insurance Company, Attn: Client Services, PO Box 5720, Cincinnati, OH 45201-5720
Verified Sep 2026

Estate planning articles

Learn how to protect your Integrity Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Forms for Settling an Estate

Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.

Free

Digital Assets Recovery Letter

Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.

Get Started
Free

Petition for Probate and Letters

Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.

Get Started
Free

Notice to Creditors

Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.

Get Started
Free

Renunciation of Executor

Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.

Get Started
Free

Affidavit of Heirship

Prepare the sworn statement of a deceased person's family history and heirs for recording in the county land records, with your state's recording instructions.

Get Started
Free

Small Estate Affidavit

Collect a small estate's property without probate — the sworn affidavit presented to banks and other holders, with a presentation letter for each.

Get Started
Free

Estate Inventory

Prepare the probate inventory of estate property — every asset at its date-of-death value, composed to your state's statute, with the state's filing or delivery instructions.

Get Started
Free

Estate Closing

Prepare the paperwork that closes the estate — the state's closing statement, petition for discharge, or final account, with the state's closing instructions and the optional federal forms.

Get Started

All forms

Tools for Settling an Estate

Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.

How Many Death Certificates Do I Need?

Calculate how many certified death certificates you need and see ordering info for your state.

Use Calculator

Do I Need Probate?

Find out if an estate needs probate or qualifies for simplified procedures.

Check Now

Do I Have to File Tax Returns for Someone Who Died?

Find out which tax returns need to be filed after someone dies and whether tax clearance is required.

Check Requirements

How Do I Settle an Estate?

Personalized plan for settling an estate after someone passes away.

Get Plan

What Do I Do When Someone Dies?

A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.

Get the Checklist

How Much Are Estate & Inheritance Taxes?

Calculate federal estate tax, state estate tax, and inheritance tax for an estate.

Use Calculator

What Taxes Apply to My Inheritance?

Inheritance tax by state, federal tax on inheritance, and timeline estimates for receiving money, property, or retirement assets.

Learn More

How Does Step-Up in Basis Work?

Calculate the new cost basis on inherited assets under IRC § 1014 and project capital gains tax savings.

Use Calculator

All tools