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What to do when an Inspira Financial account holder dies

Report the death to Inspira Financial's Beneficiary Claims at 1-877-682-4727

What happens to Inspira Financial retirement accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Inspira Financial's Beneficiary Claims (1-877-682-4727) to claim the funds.

Death claim process

To file a claim after an account holder's death, here is what Inspira Financial requires:

Filing a claim

1
Report the death on the line that matches the account type. There is no single claims number, and each line has its own fax.
  • Automatic rollover IRA (a balance a former employer's plan moved to Inspira): 877-682-4727, fax 630-368-5697, rollover@inspirafinancial.com
  • Self-directed IRA or alternative assets: 800-618-6177, Monday through Friday 8:00 a.m. to 5:00 p.m. CT, alternatives@inspirafinancial.com
  • HSA, FSA, HRA or other health and benefits account: 844-729-3539
  • General individual account support: 800-258-7878, fax 630-472-5395, indiv_account_support@inspirafinancial.com
2
Inspira has no branches and no online death claim. The Express Claim portal is an account-owner tool that opens on an Access Code from the owner's welcome letter, so a beneficiary uses the paper form instead.
3
If the statements name Quest Trust Company or NuView Trust Company, claim from Inspira, the successor custodian of those accounts.
4
Find out whether a beneficiary designation is on file, because it decides which form is filed.
  • A designation is on file: the named beneficiary completes the Election of Payment by Beneficiary, Form IRA-024.
  • No valid designation is on file: the beneficiary or the executor completes the IRA Beneficiary Testimonial, Form IRA-041.
5
Complete Form IRA-024. Section A identifies the deceased owner and Section B identifies the beneficiary.
  • Section A asks for the owner's name, taxpayer ID, address, date of birth, date of death, and one account type: Traditional, Roth, SEP or SIMPLE IRA.
  • Section B requires a residential address that "cannot be a P.O. Box, Mail Drop or c/o address".
  • Section D is the election of how the account is paid, and the withholding election follows it.
6
Sign Form IRA-024 as beneficiary and return it with a certified death certificate and a government-issued photo ID.
7
Mail the packet to Inspira Financial, 2001 Spring Road, Suite 700, Oak Brook, IL 60523, or fax it to the number printed on the form being filed: 630-368-5697 for Form IRA-024 and 630-472-5392 for Form IRA-041.
8
The self-directed IRA Distribution Request goes to fax 630-472-5392 or sdiradistributions@inspirafinancial.com. The fax number is set per form, not per company.

Required Documents

  • Certified copy of the death certificateThe Custodial Agreement calls for notice of the death "supported by a certified copy of the death certificate or other appropriate evidence of the fact of death satisfactory to the Custodian".
  • Certified death certificate for the account owner's spouse, where the spouse died after the account owner and no designation is on fileForm IRA-041: "a certified death certificate for the spouse will be required before any distribution can be processed for this account".
  • Election of Payment by Beneficiary, Form IRA-024Completed with Sections A, B and D, the withholding election, and the beneficiary's signature.
  • IRA Beneficiary Testimonial, Form IRA-041, where no valid beneficiary designation is on file
  • Government-issued photo ID, for the claiming beneficiary or estate representative
  • Adoption Agreement enclosed with Form IRA-024, where the beneficiary opens an inherited IRA at Inspira
  • Transfer paperwork from the successor custodian, where the beneficiary moves the assets to an inherited IRA elsewhere
  • Trust documentation, where a trust is the named beneficiaryPages identifying the trust, its trustees, and the trust's Tax ID.
  • Letters testamentary or letters of administration, where the estate is the beneficiary or takes under the default order
  • Federal tax withholding election on Form IRA-024
  • State W-4P withholding form, where the state requires oneInspira cannot process the distribution until the state form is submitted. The form comes from the state's government website, not the IRS.

Forms Inspira Financial issues4

Election of Payment by Beneficiary (IRA Owner Deceased), Form IRA-024

Completed by the named beneficiary. Available to download.1

IRA Beneficiary Testimonial, Form IRA-041

Completed by the beneficiary or the executor, where no valid designation is on file. Available to download.2

What happens to each kind of account2

IRA

If no beneficiary survives, all renounce, or no valid designation is on file, Inspira pays "the Account Owner's spouse", then "the natural and adoptive children of the Account Owner in equal shares per capita", then "the Account Owner's estate, through the estate's executor or other legal representative."4

Form IRA-041, signed under penalty of perjury, asks whether the owner was married at death, the spouse's name if the spouse also died after the owner, and the number of natural and adopted children, a number required for each "even if it is 0".2

For a year-of-death required minimum distribution, Form IRA-024 lets the beneficiary certify it was taken, state an amount they calculated, or have Inspira calculate it for a fee. Inspira calculates it only where the owner died in the current year and Inspira was custodian before December 31 of the prior year.1

Form IRA-024 sets a year-of-death cut-off of December 1 for alternative assets and December 15 for cash and traditional assets, and warns that "some alternative assets require significant lead time (often much longer than 30 days) to process a liquidation".1

Inspira does not appraise or sell real estate, private equity, notes or metals for a beneficiary. The beneficiary takes an in-kind distribution or arranges a sale.3

Health savings account

With no designation, the HSA passes to the spouse, then to the estate. There is no step for children.3

What Inspira Financial provides to the estate1

Tax forms

Inspira reports the distribution on Form 1099-R, or on Form 1042-S for a beneficiary outside the United States.3

What Inspira Financial's agreement and guidance say4

How proceeds are paid

A spouse who is sole beneficiary may take an immediate distribution, treat the account as their own in an IRA at Inspira or elsewhere, or open an inherited IRA at Inspira or transfer to one elsewhere.1

Other individuals may take an immediate distribution, open an inherited IRA at Inspira, or transfer to an inherited IRA elsewhere. An estate, trust or charity may take an immediate distribution or the Qualified Trust option.1

Indemnity a claimant may have to give

Before it distributes, Inspira may "request from the beneficiary or estate of the Account Owner, indemnification and discharge from any liability".3

What it says about taxes

Form IRA-024 warns that if the country of residence given is incorrect, the beneficiary, not Inspira, is responsible for correcting it with the IRS.1

Accounts from a merged institution

Inspira became successor custodian of Quest Trust Company accounts on Sept. 3, 2024 and of NuView Trust Company accounts on Nov. 1, 2024.5, 6

Beneficiary designations made with the prior custodian "will continue to be honored by Inspira". Assets were not retitled at the transfer, so deeds and notes may still name the old custodian.5, 6

Not in Inspira Financial's published guidance1

  • How long a claim takes

Sources6

Download instructions for the whole estate

Inspira Financial's Beneficiary Claims can be reached by phone at 1-877-682-4727, email at rollover@inspirafinancial.com, and fax at 1-630-368-5697 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Inspira Financial primary sources (20 pages reviewed). How we research.

Inspira Financial death claims support

Beneficiary Claims

Self-directed IRA claims and distributions

IRA Beneficiary Testimonial, Form IRA-041

HSA and other health and benefits accounts

Fax

1-630-368-5697

Hours

Monday-Friday 7:00 AM-8:00 PM CT; Saturday 8:00 AM-5:00 PM CT

Mailing address

Inspira Financial, 2001 Spring Road, Suite 700, Oak Brook, IL 60523
Verified Sep 2026

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