What to do when a Global Indemnity account holder dies
Report the death to Global Indemnity Claims at 1-800-788-4780
A death claim on a Global Indemnity policy is filed through Global Indemnity Claims (1-800-788-4780). Because insurance proceeds pass directly to named beneficiaries, this process is separate from probate. The required documentation and timeline vary by policy type.
Death claim process
Here is the step-by-step death claim process at Global Indemnity:
Filing a claim
- "Temporary Additional Away from Premises Coverage" or "Temporary Additional Shipping/Mailing Coverage" for the trip to an appraiser, an auction house or an heir
- The "Mailing Address" change, so notices stop going to the deceased person
Required Documents
- Death certificate of the named insuredA certified copy.
- Letters testamentary or letters of administration, for an estate representative
- Certificate of trust and trustee identification, for a trust-owned policy
- Policy number and current declarations pageThe loss notice will not submit without the policy number.
- Completed loss noticeThe property, general liability or commercial auto notice, or the Collectibles claim form.
- Sworn proof of loss, when the adjuster requests one
- Photos, repair estimates, and an inventory of the damaged propertyCollectibles Insurance Services states that the policyholder is responsible for maintaining the collection inventory that substantiates a loss.
- Police or fire report, where the loss involves theft, vandalism or fire
- Veterinary records and the horse's identification, for a legacy American Reliable equine mortality notice
Forms Global Indemnity issues8
- Property Loss Notice
Completed online.1
- General Liability Loss Notice
Completed online.2
- Commercial Auto Loss Notice
Completed online.3
- Collectibles Insurance Services claim form
Completed online.4
- Collectibles Insurance Services policy change form
Completed online.5
- ARIC Property Loss Notice (legacy American Reliable book)
Completed online.6
- ARIC General Liability Loss Notice (legacy American Reliable book)
Completed online.7
- ARIC Equine Mortality Loss Notice (legacy American Reliable book)
Completed online.8
What happens to each kind of account1
- Auto, home or renters policy
Global Indemnity writes property and casualty insurance, not life insurance. No policy in the group pays out because the named insured died, and there is no death claim or claimant statement to complete.9
Vacant Express bills its policies directly, with installment options, rather than through escrow.9
Accounts handled elsewhere3
- Liberty Insurance Adjustment Agency
Claims evaluation and adjustment for the group (a Katalyx subsidiary)9
- Vacant Express
Policy service and agent support for Vacant Express policies; its losses go to the GBLI claims line9
Phone: 1-800-310-3351
- Collectibles Insurance Services
Claims and policy changes on Collectibles collector policies, through its own claims channel4
Phone: 1-888-837-9537
Fax: 1-410-876-9233
Hours: Monday-Friday 8:30 AM-5:00 PM ET
Mailing address: PO Box 1146, Bala Cynwyd, PA 19004
What Global Indemnity's agreement and guidance say1
- How proceeds are paid
Loss payments are issued to the named insured of record. If the policy still names the deceased person individually when a loss occurs, the check is drawn that way and has to be routed through the estate account.9
Not in Global Indemnity's published guidance1
- How long a claim takes
Sources9
- 1.Property Loss Notice
- 2.General Liability Loss Notice
- 3.Commercial Auto Loss Notice
- 4.Collectibles Insurance Services: Report a Claim
- 5.Collectibles Insurance Services: Update Your Collector Policy
- 6.ARIC Property Loss Notice
- 7.ARIC General Liability Loss Notice
- 8.ARIC Equine Mortality Loss Notice
- 9.Claims
Global Indemnity Claims can be reached by phone at 1-800-788-4780, email at claims@global-indemnity.com, and fax at 1-610-660-8885 for questions throughout the claims process.
Sources
Data sourced from Global Indemnity primary sources (15 pages reviewed). How we research.
Global Indemnity death claims support
Global Indemnity Claims (property and casualty loss reporting)
Phone
Vacant Express losses (routed to the GBLI 24/7 claims line)
Collectibles Insurance Services claims
Fax
Hours
Mailing address
Website
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