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What to do when a Fulton Bank account holder dies

Report the death to Fulton Bank Direct Banking Center at 1-800-385-8664

After an account holder at Fulton Bank dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Fulton Bank Direct Banking Center at 1-800-385-8664 with the proper legal authority documents.

Deposit, investment & retirement accounts

The death claim process at Fulton Bank works as follows:

Filing a claim

1
Report the death by calling the Direct Banking Center at 1-800-385-8664 (1-800-FULTON-4), by secure message from the deceased person's online banking if you have access, or at a financial center.
2
Give written notice, at the office where the account is maintained, that the account holder has died.
3
Bring the documents that match the account type.
4
Ask the bank to record you as personal representative, successor trustee or beneficiary on its records.
5
Fulton reviews the documents and releases the funds, by transfer to an existing or new Fulton Bank account or by check.

Required Documents

  • Death certificateA certified copy.
  • Government-issued photo ID for the claimant, the payable-on-death payee, surviving joint owner, executor, administrator or successor trustee
  • Letters Testamentary or Letters of Administration, where there is no beneficiary and no surviving joint owner
  • State small estate affidavit, in place of letters, where the estate qualifies and probate is not opened
  • Certification of Trust or trust agreement showing the successor trustee, for a trust account
  • IRA distribution or transfer paperwork, for an IRAThe banker provides it.

Forms Fulton Bank issues1

Claim or distribution paperwork

Completed by the claimant. Provided at a branch.1

What happens to each kind of account4

Joint account with survivorship

On the death of a party, the funds belong to the surviving party unless the signature card expressly says otherwise.2

Fulton may pay the balance of a multiple-party account to any party, even when another party has died.2

Payable-on-death account

Where there are several payable-on-death payees, they take no right of survivorship among themselves.2

Trust account

Where there are several trust beneficiaries, they take no right of survivorship among themselves.2

Fiduciary account

Fulton's agreement requires a fiduciary to be designated as such, and Fulton may review and keep a copy of the court order or trust instrument that established the relationship.2

State law on paying a balance without lettersPennsylvania

Pennsylvania

20 Pa.C.S. § 3101(b)

Pennsylvania law directs a bank to pay from a deceased depositor's balance on an affidavit, without letters testamentary or letters of administration.20 Pa.C.S. § 3101(b)Verified Oct 3, 2026View source

Limit: $20,000 held at the institution

When: at any time after the death of a depositor, member or certificate holder

Paid to: the spouse; any child; the father or mother; any sister or brother

The section sets further conditions.

Accounts handled elsewhere1

Fulton Private Bank Trust and Estate Services

Larger estates and trust-titled relationships; its Estate Settlement Officers work with families3

Mailing address: One Penn Square, Lancaster, PA 17602

What Fulton Bank's agreement and guidance say4

Telling the institution

Notice of a death is given at the office where the account is maintained. It is not effective until Fulton has had a reasonable opportunity to act on it.2

Powers of attorney

Fulton continues to honor an agent's or attorney-in-fact's instructions until it receives actual notice of the death or incompetency.2

Debts owed to the institution

Fulton holds a continuing lien and a right of set-off against the accounts for the account holder's liabilities to the bank, other than credit cards. Trust accounts, IRAs and other tax-advantaged accounts are excluded.2

Accounts from a merged institution

Accounts that were Republic First Bank accounts (converted November 4, 2024) or Blue Foundry Bank accounts (merged July 11, 2026) are now Fulton Bank accounts and follow the same process.1

Not in Fulton Bank's published guidance4

  • A procedure for reporting a death
  • A claim form
  • A mailing address for claim documents
  • How long a claim takes

Sources3

Download instructions for the whole estate

Mortgage and home lending

Mortgages and home equity loans are liabilities, not assets. They do not have beneficiaries and cannot be retitled to a trust.

1
Report the borrower's death by calling Fulton Mortgage Company at 1-800-220-9034, or the Direct Banking Center at 1-800-385-8664 for a Fulton Bank account question.
2
Give the deceased borrower's full legal name and loan number, and ask what the servicer needs to identify you as a successor in interest.
3
Written requests for information about the loan, and notices of servicing errors, go to PO Box 94, East Petersburg, PA 17520. Include your name, the loan number, and the information you are requesting or the error you are reporting.
4
Once Fulton confirms a successor in interest, discuss the options:
  • Continue paying the existing loan
  • Apply for loss mitigation
  • Assume the loan
  • Refinance
  • Pay off the balance

Claims Contact

Phone: 1-800-220-9034

Hours: Monday-Friday 7:00 AM-8:00 PM ET; Saturday 8:00 AM-3:00 PM ET

Mailing address: Fulton Bank, P.O. Box 94, East Petersburg, PA 17520

Federal law on calling a home loan after a death

These exemptions apply to a loan secured by residential real property containing less than five dwelling units.12 U.S.C. § 1701j-3(d); 12 CFR 191.5(b), 141.14Verified Oct 3, 2026View source

  • A lender may not exercise a due-on-sale clause upon a transfer by devise, descent, or operation of law on the death of a joint tenant or tenant by the entirety.12 U.S.C. § 1701j-3(d)(3); 12 CFR 191.5(b)(1)(iii)Verified Oct 3, 2026View source
  • A lender may not exercise a due-on-sale clause upon a transfer to a relative resulting from the death of a borrower.12 U.S.C. § 1701j-3(d)(5)Verified Oct 3, 2026View source
  • A lender may not exercise a due-on-sale clause upon a transfer where the spouse or children of the borrower become an owner of the property.12 U.S.C. § 1701j-3(d)(6)Verified Oct 3, 2026View source

A federal regulation sets further conditions on these transfers.12 CFR 191.5(b)(1)(v)Verified Oct 3, 2026View source

Not in Fulton Bank's published guidance3

  • A procedure for reporting a death
  • A claim form
  • A list of required documents
Download instructions for the whole estate

Fulton Bank Direct Banking Center can be reached by phone at 1-800-385-8664 for questions throughout the claims process.

Sources

(1)·

Data sourced from Fulton Bank primary sources (15 pages reviewed). How we research.

Fulton Bank death claims support

Fulton Bank Direct Banking Center (estate and deceased-account matters)

Fulton Private Bank Trust and Estate Services

Fulton Mortgage Company (deceased borrower)

Hours

Monday-Friday 7:00 AM-8:00 PM ET; Saturday 8:00 AM-3:00 PM ET
Verified Sep 2026

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