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F&M Bank Virginia

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What to do when a F&M Bank Virginia account holder dies

Report the death to F&M Bank Virginia's Customer Service at 1-540-896-8941

After an account holder at F&M Bank Virginia dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact F&M Bank Virginia's Customer Service at 1-540-896-8941 with the proper legal authority documents.

The claim process begins with a phone call to 1-540-896-8941. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.

Death claim process

To file a claim after an account holder's death, here is what F&M Bank Virginia requires:

Filing a claim

1
F&M Bank prints no procedure for reporting a death. Its customer service line is (540) 896-8941, and its branches are listed on the bank's Visit Us page.
2
A payable-on-death beneficiary brings valid government-issued ID and an official copy of the owner's death certificate.
3
A surviving joint owner can keep the account and remove the deceased owner's name by providing a death certificate; every surviving owner signs the amended account contract.

Required Documents

  • Death certificate, for a payable-on-death beneficiaryThe bank asks for an official copy of the owner's death certificate.
  • Government-issued ID, for a payable-on-death beneficiaryValid government-issued identification for each living beneficiary.
  • Death certificate, for a surviving joint owner removing the deceased owner's name
  • Death certificate and court qualification papers, to open an estate accountThe court papers name the executor or administrator.

What happens to each kind of account4

Account in one name

When the owner of an individual account dies, the funds pass to the owner's estate, unless the account names payable-on-death beneficiaries.1

Joint account with survivorship

When one owner of a joint account dies, the funds pass to the surviving owners, who may keep the same account. When the last owner dies, the funds go to that owner's estate unless payable-on-death beneficiaries are named.1

Payable-on-death account

A payable-on-death account is paid to the living beneficiaries after the last owner dies; those funds are not part of the owner's estate.1

Representative payee account

When the beneficiary of a representative payee account dies, the funds are payable to the beneficiary's estate and the payee's authority ends. When the payee dies, a new payee must be designated.1

Accounts handled elsewhere2

F&M Wealth (Osaic Institutions)

IRAs, brokerage and insurance products held through Osaic Institutions, which are not bank deposits2

F&M Bank Credit Card Customer Service

F&M Visa Classic and Visa Gold credit card accounts3

What F&M Bank Virginia's agreement and guidance say1

Powers of attorney

An authorized signer's or agent's authority ends at the death of the owner who granted it; no transactions are authorized after the date of death.1

Not in F&M Bank Virginia's published guidance11

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form
  • A mailing address for claim documents
  • A fax number for claim documents
  • An email address for claim documents
  • An online way to report a death
  • How long a claim takes
  • A small-estate procedure
  • Terms in its agreements for a customer's death
  • Deposit account agreement

Sources3

Download instructions for the whole estate

F&M Bank Virginia's Customer Service can be reached by phone at 1-540-896-8941 for questions throughout the claims process.

Sources

(3)·

Data sourced from F&M Bank Virginia primary sources (41 pages reviewed). How we research.

F&M Bank Virginia death claims support

Customer Service

Verified Nov 2026

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