
What to do when a Firstrade account holder dies
Report the death to Firstrade's Customer Service at 1-800-869-8800
What happens to Firstrade investment accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Firstrade's Customer Service (1-800-869-8800) to claim the funds.
Death claim process
To file a claim after an account holder's death, here is what Firstrade requires:
Filing a claim
- Call 1-800-869-8800 (or 1-718-961-6600 from outside the U.S.); phone support is available 24 hours a day, 7 days a week
- Email service@firstrade.com with the account holder's name and account number
- The Estate packet: the New Account Application & Agreement, with Estate as the account type and the note "Furnish Court Appointment"
- The Affidavit of Domicile, which the Estate packet also contains
- For an IRA claim, the IRA Distribution Request form
- Enter the executor or administrator's name and address, the decedent's name and date of death, the decedent's domicile (county and state) and how many years the decedent lived there
- Sign it in front of a notary public. The affidavit is sworn and the notary affixes a seal
- A copy of the death certificate
- The court appointment letter (Letters Testamentary or Letters of Administration)
- The executor's government-issued photo ID
- Through Secure Document Upload after logging in at invest.firstrade.com
- Or by mail to: Firstrade Securities Inc., 30-50 Whitestone Expressway, Suite A301, Flushing, NY 11354
- Or by fax to 1-718-961-3919
Required Documents
- Death certificateA copy.
- Court appointment letter (Letters Testamentary or Letters of Administration)
- Executor's government-issued photo ID
- Affidavit of Domicile (form 69400-AFDC)Sworn before a notary, who affixes a seal.
- Estate packet (New Account Application & Agreement with the Estate account type), to open an estate account
- Beneficiary's government-issued ID, for a Transfer on Death claim
- Certificate of Trust & Investment Powers, the trust agreement and trustee ID, where a trust is the beneficiary
- IRA Distribution Request form, for an IRA beneficiary claim
Forms Firstrade issues3
- Estate packet (New Account Application & Agreement, Estate account type)
Available to download.1
- Affidavit of Domicile (form 69400-AFDC)
Completed by the executor or administrator. Available to download. Must be notarized.2
- IRA Distribution Request
Completed by the beneficiary. Available to download.3
What happens to each kind of account3
- Payable-on-death account
On a brokerage account with a Transfer on Death designation, the named beneficiary provides ID and any documents Firstrade requests before Apex moves the assets into the beneficiary's own account.4
What Firstrade's agreement and guidance say4
- Telling the institution
Section 14 of the Customer Account Agreement ("Customer's Estate") requires the estate representative or any surviving account holder to give written notice of the death immediately. The agreement binds the account holder's heirs, executors, administrators and personal representatives.5
- What it does when notified
Firstrade may take any action it deems necessary before or after the notice, including requiring documentation, requiring estate or inheritance tax waivers, or restricting account transactions. On notification of death it may cancel all open orders.5
Firstrade may close out all or part of the account without waiting for a personal representative to be appointed and without notifying one.5
- Debts owed to the institution
The estate and any surviving account holders are jointly and severally liable for any net debit balance or loss from transactions completed before Firstrade received notice of death, or from the liquidation or adjustment of interests.5
- Dormant and unclaimed accounts
A Roth IRA becomes subject to escheatment if no distribution occurs within five years of the account holder's death. Escheated assets are claimed from the state; for international accounts, Firstrade states the claim is made through New York State.4
Not in Firstrade's published guidance1
- A claim form, for investment accounts
Firstrade's Customer Service can be reached by phone at 1-800-869-8800, email at service@firstrade.com, and fax at 1-718-961-3919 for questions throughout the claims process.
Sources
Data sourced from Firstrade primary sources (15 pages reviewed). How we research.
Firstrade death claims support
Customer Service
Phone
Toll-free
Outside the U.S.
Fax
Hours
Mailing address
Website
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