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What to do when a Firstrade account holder dies

Report the death to Firstrade's Customer Service at 1-800-869-8800

What happens to Firstrade investment accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Firstrade's Customer Service (1-800-869-8800) to claim the funds.

Death claim process

To file a claim after an account holder's death, here is what Firstrade requires:

Filing a claim

1
Give Firstrade written notice of the death immediately. The Account Agreement puts this on the estate representative or any surviving account holder.
  • Call 1-800-869-8800 (or 1-718-961-6600 from outside the U.S.); phone support is available 24 hours a day, 7 days a week
  • Email service@firstrade.com with the account holder's name and account number
2
Firstrade has no branches. Send the documents through Secure Document Upload after logging in at invest.firstrade.com, by mail, or by fax to 1-718-961-3919.
3
Firstrade reviews the documents and transfers or distributes the assets to the beneficiary, the estate account, or as the court orders.
4
An estate account, a beneficiary IRA and a trust account are each opened under a separate login at firstrade.com using Open Account, and can be linked to an existing login afterward with the Account Linking Request Form.

Required Documents

  • Death certificateA copy.
  • Court appointment letter (Letters Testamentary or Letters of Administration)
  • Executor's government-issued photo ID
  • Affidavit of Domicile (form 69400-AFDC)Sworn before a notary, who affixes a seal.
  • Estate packet (New Account Application & Agreement with the Estate account type), to open an estate account
  • Beneficiary's government-issued ID, for a Transfer on Death claim
  • Certificate of Trust & Investment Powers, the trust agreement and trustee ID, where a trust is the beneficiary
  • IRA Distribution Request form, for an IRA beneficiary claim

Forms Firstrade issues3

Affidavit of Domicile (form 69400-AFDC)

Completed by the executor or administrator. Available to download. Must be notarized.2

IRA Distribution Request

Completed by the beneficiary. Available to download.3

What happens to each kind of account3

Payable-on-death account

On a brokerage account with a Transfer on Death designation, the named beneficiary provides ID and any documents Firstrade requests before Apex moves the assets into the beneficiary's own account.4

IRA

The beneficiary files the IRA Distribution Request form and selects Withdrawal from a Beneficiary IRA or Transfer to Beneficiary IRA.4, 3

Account in one name

With no beneficiary designation, the estate opens a Firstrade estate account with the Estate packet and the assets are transferred into it.4, 1

What Firstrade's agreement and guidance say4

Telling the institution

Section 14 of the Customer Account Agreement ("Customer's Estate") requires the estate representative or any surviving account holder to give written notice of the death immediately. The agreement binds the account holder's heirs, executors, administrators and personal representatives.5

What it does when notified

Firstrade may take any action it deems necessary before or after the notice, including requiring documentation, requiring estate or inheritance tax waivers, or restricting account transactions. On notification of death it may cancel all open orders.5

Firstrade may close out all or part of the account without waiting for a personal representative to be appointed and without notifying one.5

Debts owed to the institution

The estate and any surviving account holders are jointly and severally liable for any net debit balance or loss from transactions completed before Firstrade received notice of death, or from the liquidation or adjustment of interests.5

Dormant and unclaimed accounts

A Roth IRA becomes subject to escheatment if no distribution occurs within five years of the account holder's death. Escheated assets are claimed from the state; for international accounts, Firstrade states the claim is made through New York State.4

Not in Firstrade's published guidance1

  • A claim form, for investment accounts

Sources5

Download instructions for the whole estate

Firstrade's Customer Service can be reached by phone at 1-800-869-8800, email at service@firstrade.com, and fax at 1-718-961-3919 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Firstrade primary sources (15 pages reviewed). How we research.

Firstrade death claims support

Customer Service

Outside the U.S.

Fax

1-718-961-3919

Hours

24 hours a day, 7 days a week

Mailing address

Firstrade Securities Inc., 30-50 Whitestone Expressway, Suite A301, Flushing, NY 11354
Verified Sep 2026

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