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First Business Bank

Subsidiary of First Business Financial Services, Inc.

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What to do when a First Business Bank account holder dies

Report the death to First Business Bank at 1-608-238-8008

When an account holder at First Business Bank passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with First Business Bank's Trust & Estate Administration to access and distribute the funds.

Gather the account holder's full name, date of birth, and any known account or policy numbers before contacting First Business Bank.

Death claim process

Follow these steps to file a death claim with First Business Bank:

Filing a claim

1
First Business Bank prints no procedure for reporting a death. Its headquarters takes calls at 608-238-8008, Monday to Friday, 8 a.m. to 5 p.m.
2
Or contact one of its four offices in Madison, Brookfield or Appleton, Wisconsin, or Leawood, Kansas (locations).
3
For a private banking client, the bank says the client's spouse, adult child or estate attorney can reach the advisors who know the relationship.

Accounts handled elsewhere1

First Business Bank Trust & Estate Administration

Settling estates where the bank is named personal representative, and trusts it serves as trustee1

Not in First Business Bank's published guidance15

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form
  • A list of required documents
  • Whether the death certificate must be certified
  • Which court appointment document it accepts
  • A mailing address for claim documents
  • An email address for claim documents
  • A fax number for claim documents
  • An online way to report a death
  • How long a claim takes
  • A small-estate procedure
  • Terms in its agreements for a customer's death
  • Payments after the death
  • Debts owed to the institution

Sources1

Download instructions for the whole estate

Sources

(3)·

Data sourced from First Business Bank primary sources (27 pages reviewed). How we research.

First Business Bank death claims support

Headquarters

Southeast Wisconsin (Brookfield)

Northeast Wisconsin (Appleton)

Kansas City (Leawood)

Lost or stolen debit card, after business hours

Equipment Finance clients

Retirement Service Center

Hours

Monday-Friday 8:00 AM-5:00 PM

Office

401 Charmany Dr, Madison, WI 53719

Death notifications go through general customer service.

Estate supportLearn more →
Verified Nov 2026

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