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What to do when a First American Bank (New Mexico) account holder dies

Report the death to First American Bank (New Mexico) at 1-800-289-6140

When an account holder at First American Bank (New Mexico) passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with First American Bank (New Mexico)'s Trust & Wealth Management to access and distribute the funds.

Gather the account holder's full name, date of birth, and any known account or policy numbers before contacting First American Bank (New Mexico).

Death claim process

To file a claim after an account holder's death, here is what First American Bank (New Mexico) requires:

Filing a claim

1
First American Bank prints no procedure for reporting a death. Its Customer Care line is 800-289-6140, answered on business days, Monday to Friday.
2
Or go to a First American Bank branch in New Mexico or El Paso, Texas (locations).
3
To write instead, the bank's address for mail is First American Bank, Attn: Customer Service, PO Box AA, Artesia, NM 88211.

State law on paying a balance without lettersNew Mexico, Texas

New Mexico

NMSA 1978 § 58-1-8

New Mexico law permits a bank to pay from a deceased depositor's balance on proof the institution accepts, without letters testamentary or letters of administration.NMSA 1978 § 58-1-8Verified Oct 3, 2026View source

Limit: $2,000 held at the institution

Paid to: the surviving spouse; the surviving next of kin, of the closest degree of lineal consanguinity (in that order)

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

Texas

Tex. Est. Code § 152.051

Texas law permits a bank to pay from a deceased depositor's balance on an order of the court, without letters testamentary or letters of administration.Tex. Est. Code § 152.051Verified Oct 3, 2026View source

Paid to: a funeral home or the applicant, for funeral and burial expenses

Limit: $5,000 in total from every holder

When: the application may be filed "not earlier than the third day after the date of the decedent's death and not later than nine months after the date of the decedent's death"

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

Accounts handled elsewhere1

First American Bank Trust & Wealth Management

Serving as trustee or conservator and handling the administration of a decedent's estate1, 2

What First American Bank (New Mexico)'s agreement and guidance say1

Online access

Accounts held by a fiduciary, such as an estate or trust account, cannot use Snap Deposit, the bank's mobile check deposit.3

Not in First American Bank (New Mexico)'s published guidance9

  • A department for deceased-customer accounts
  • A claim form
  • A list of required documents
  • Whether the death certificate must be certified
  • An online way to report a death
  • Which court appointment document it accepts
  • A small-estate procedure
  • How long a claim takes
  • Terms in its agreements for a customer's death

Sources3

Download instructions for the whole estate

First American Bank (New Mexico)'s Trust & Wealth Management can be reached by email at wealthmanagement@firstamb.com for questions throughout the claims process.

Sources

(2)·

Data sourced from First American Bank (New Mexico) primary sources (22 pages reviewed). How we research.

First American Bank (New Mexico) death claims support

Customer Care

After hours

FIRSTLine Banking (24-hour telephone banking)

Debit Card Activation

Lost or Stolen Debit Card

Debit Card Disputes

Debit Card Fraud

Office

303 W. Main St., Artesia, NM 88210

Mailing address

First American Bank, Attn: Customer Service, P.O. Box AA, Artesia, NM 88211

Death notifications go through general customer service.

Verified Oct 2026

Estate planning articles

Learn how to protect your First American Bank (New Mexico) accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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