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Edward Jones

Subsidiary of The Jones Financial Companies, L.L.L.P.

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What to do when an Edward Jones account holder dies

Report the death to Edward Jones' Estates Hotline at 1-888-441-5475

After an account holder at Edward Jones dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Edward Jones' Estates Hotline at 1-888-441-5475 with the proper legal authority documents.

Death claim process

Here is the step-by-step death claim process at Edward Jones:

Filing a claim

1
Tell the deceased person's Edward Jones financial advisor about the death and ask what the next steps are. Edward Jones's branch offices give local help to executors, trustees, personal representatives and beneficiaries.
2
Give Edward Jones written notice of the death. The Account Agreement requires the deceased owner's successors to give it immediately.
3
Ask the financial advisor which documents Edward Jones needs. For a Transfer on Death account, the TOD Agreement names the documents listed below.
4
For a Transfer on Death account, each beneficiary files a Request for Execution of Non-probate Transfer Form. A beneficiary's fiduciary or the personal representative of the owner's probate estate can file it instead.
5
Once the home office has the necessary documents, Express Estates transfers or sells the firm-held securities.
  • For a security not held in firm name, the home office passes the request to the third-party transfer agent after Express Estates completes processing

Required Documents

  • Certified death certificate, for a Transfer on Death account: for the account owner and for any deceased beneficiaryThe TOD Agreement entitles Edward Jones to receive it before making the transfer.
  • Inheritance tax waiver, for a Transfer on Death account, in states that require a waiver or consent to transfer
  • Request for Execution of Non-probate Transfer Form, for a Transfer on Death account, from each beneficiary, a beneficiary's fiduciary or the owner's probate personal representativeThe $300 TOD fee is due when it is filed.
  • Any other documents Edward Jones asks for, for a Transfer on Death accountThe TOD Agreement lets Edward Jones ask for additional documentation it deems appropriate before making the transfer.
  • Legal or estate documents, signed by every beneficiary entitled to a transfer, if beneficiaries elect to redeem debt securities at face value under an estate feature
  • Form W-8BEN with the beneficiary's tax ID number from their country of origin, when a beneficiary under a custom retirement-account designation is not a U.S. citizen or resident

Forms Edward Jones issues1

Request for Execution of Non-probate Transfer Form

Completed by a beneficiary of a Transfer on Death account, a beneficiary's fiduciary, or the personal representative of the owner's probate estate. Sent by the institution on request.1

What happens to each kind of account4

Joint account with survivorship

In a joint account with rights of survivorship, all assets in the account on the date of an owner's death vest in and belong to the surviving owner, unless otherwise required by law.2

Where a survivorship joint account carries a TOD, no beneficiary is entitled to the assets until the last surviving owner dies or disclaims. The TOD stays in effect after the deceased owner's name is removed, unless the survivors file a Letter of Revocation Form.1

Payable-on-death account

A TOD beneficiary who does not survive the owner by 120 hours, or does not claim within one year of the death, is treated as not having survived. That share passes to the contingent beneficiaries; if no beneficiary survives, the owner's probate estate takes the account.1

The TOD is void if, at the owner's death, there is a surviving spouse, the couple lived in a community property jurisdiction, and the spouse is not the sole joint owner or sole primary beneficiary, unless Edward Jones holds an unrevoked Spousal Consent Form.1

Investment account

Only assets held in Edward Jones's name as nominee pass under the TOD. Precious metals, commodities, variable and fixed annuities, mutual funds not held at Edward Jones, and limited partnership interests not held in its nominee name (other than exchange-traded partnerships) do not.1

IRA

Under a custom-drafted beneficiary designation, Edward Jones will not determine who belongs to a class of beneficiaries (such as descendants, per stirpes), perform formula calculations or make any other discretionary decision after the client's death.3

State requirements Edward Jones statesLouisiana

Louisiana

The TOD Agreement "shall not be valid and shall be of no effect in the State of Louisiana", and it becomes void when an owner who set it up elsewhere becomes a Louisiana resident.1

What Edward Jones provides to the estate1

Date-of-death balance letter

The Estate Valuation Service gives a ready-to-file date-of-death valuation report on firm-held assets, in a format consistent with Schedule A of IRS Form 706. It is ordered through the branch office managing the account.4

What Edward Jones's agreement and guidance say10

Telling the institution

The Account Agreement requires the deceased owner's successors to give Edward Jones immediate written notice of the death. Until it is notified in writing, Edward Jones may continue to operate the account as though the owner were alive.2

The estate of each deceased owner and each surviving owner are jointly and severally liable for debt or loss from transactions initiated before Edward Jones receives the written notice, from liquidating the account, and for taxes or expenses that become a lien on it because of the death.2

What it does when notified

Before or after it receives written notice of the death, Edward Jones may initiate proceedings, require documents, retain assets and restrict transactions in the account.2

On the owner's death, Edward Jones may liquidate, restrict or terminate services to the account without prior notice to or demand upon the successors.2

How proceeds are paid

TOD assets are transferred in kind where possible to an Edward Jones account owned by the beneficiary. Edward Jones may sell assets that cannot be divided into negotiable amounts and may divide fractional shares as it sees fit.1

Edward Jones is not liable to a TOD beneficiary for a loss or change in value between the death and the transfer. It decides how to handle payments or dividends received into the account after the death.1

Fees

The TOD Agreement charges $300, due when a Request for Execution of Non-probate Transfer Form is filed. Edward Jones may deduct it from the account before making distributions.1

Payment to a minor or incapacitated beneficiary

A minor TOD beneficiary named without a custodian may be paid to a custodian under "the Missouri Transfers to Minors Law or under the Uniform Transfer to Minors Act or similar statute of any state", or a court-appointed conservator or guardian. If none is available within 90 days, the minor may be paid directly.1

A TOD beneficiary who is an incapacitated adult may be paid to an agent under a durable power of attorney or a court-appointed conservator or guardian. If none is available within 90 days of the death, Edward Jones may transfer to the beneficiary directly.1

Disputes between claimants

If Edward Jones cannot determine who is entitled to a TOD transfer, a dispute arises over it, or a creditor claims the assets, Edward Jones may require everyone involved to enter an adjudication, through arbitration or another manner it accepts.1

Indemnity a claimant may have to give

Instead of an adjudication, Edward Jones may require TOD beneficiaries to provide an indemnity bond before it makes any transfer.1

Wills, probate and small estates

The form of ownership and survivorship on the Account Authorization and Agreement Form governs the account, and "may result in a different distribution of the assets in the account upon the death of the owners than would be prescribed by the law of intestacy".2

What it says about taxes

A TOD does not change a beneficiary's responsibility for the owner's debts or taxes. Edward Jones is not responsible for paying the owner's debts or any taxes owed by the owner, the estate or a beneficiary.1

Arbitration

The Account Agreement binds the owner's heirs, beneficiaries, personal representatives, executors, administrators, trustees and other successors on every matter involving the account, including its arbitration terms.2

Not in Edward Jones's published guidance1

  • Medallion signature guarantee requirement

Sources4

Download instructions for the whole estate

Firm-held securities: generally within 72 hours of the home office receiving the necessary documents. Re-registration: typically 24 hours after that.

Edward Jones' Estates Hotline can be reached by phone at 1-888-441-5475 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Edward Jones primary sources (14 pages reviewed). How we research.

Edward Jones death claims support

Estates Hotline

Client Relations (when the branch team is unavailable)

1-800-441-2357Monday-Friday 7:00 AM-5:00 PM CT

Hours

Monday-Friday 7:30 AM-4:30 PM CT

Mailing address

Edward D. Jones & Co., L.P., 12555 Manchester Road, Saint Louis, MO 63131
Verified Sep 2026

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