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Dacotah Bank

Subsidiary of Dacotah Banks, Inc.

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What to do when a Dacotah Bank account holder dies

Report the death to Dacotah Bank's Customer Service Center at 1-800-881-5611

When an account holder at Dacotah Bank passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Dacotah Bank's Customer Service Center (1-800-881-5611) to access and distribute the funds.

To start, call Dacotah Bank at 1-800-881-5611. Have the account holder's full name, account numbers, and the death certificate ready before you call.

Death claim process

The death claim process at Dacotah Bank works as follows:

Filing a claim

1
Call the Customer Service Center at 800-881-5611, weekdays 7:30 a.m. to 7 p.m. and Saturday 9 a.m. to 1 p.m. Central, or email service.center@dacotahbank.com.
2
Or go to one of the bank's branches in South Dakota, North Dakota or Morris, Minnesota (locations).
3
Letters go to the main office: Dacotah Bank, PO Box 1210, Aberdeen, SD 57401.

What happens to each kind of account1

Credit card

The death of a Dacotah Bank credit cardholder who leaves no surviving joint cardholder puts the card account in default. The bank may then call the whole balance due at once, stop further charges and cancel the cards.1

Accounts handled elsewhere1

Dacotah Insurance

Insurance policies placed through the bank's independent insurance agency2, 3

Help Dacotah Bank offers survivors1

Estate Settlement Services

The bank's trust department can be hired to settle an estate: it files life and health insurance claims, holds family meetings, pays final expenses and distributes the assets to the beneficiaries.4, 5

1-605-225-5611

Not in Dacotah Bank's published guidance12

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form
  • A list of required documents
  • Whether the death certificate must be certified
  • A fax number for claim documents
  • An online way to report a death
  • How long a claim takes
  • A small-estate procedure
  • Which court appointment document it accepts
  • Terms in its agreements for a customer's death
  • Deposit account agreement

Sources5

Download instructions for the whole estate

Dacotah Bank's Customer Service Center can be reached by phone at 1-800-881-5611 for questions throughout the claims process.

Sources

(2)·

Data sourced from Dacotah Bank primary sources (25 pages reviewed). How we research.

Dacotah Bank death claims support

Customer Service Center

Hours

Monday-Friday 7:30 AM-7:00 PM CT; Saturday 9:00 AM-1:00 PM CT

Mailing address

Dacotah Bank, P.O. Box 1210, Aberdeen, SD 57401
Verified Oct 2026

Estate planning articles

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