Estate planning at Connex CU
How to protect 19 Connex CU accounts — manage beneficiaries in-branch, fund a trust in-branch, and file death claims
Member Service Center
Phone(203) 603-5700
Toll-Free(800) 278-6466
Mailing Address
Connex Credit Union, P.O. Box 477, North Haven, CT 06473
WebsiteLearn more→
Member Service Center
Phone(203) 603-5700
Toll-Free(800) 278-6466
Mailing Address
Connex Credit Union, P.O. Box 477, North Haven, CT 06473
WebsiteLearn more→
Member Services - Death Claims
Phone(203) 603-5700
Toll-Free(800) 278-6466
Mailing Address
Connex Credit Union, P.O. Box 477, North Haven, CT 06473
Verified May 2026
How your Connex CU accounts transfer at death depends on how each one is set up. As a membership-based credit union, Connex CU headquartered at 412 Washington Avenue, North Haven, CT 06473. Operates eight branch locations: Branford (620 West Main Street), Guilford (849 Boston Post Road), Hamden (2100 Dixwell Avenue), Meriden (533 S. Broad Street), Monroe (155 Main Street), New Haven (2 Whitney Avenue), North Haven (404 Washington Avenue), and Orange (212 Boston Post Road). Membership is open to anyone who lives, works, attends school, or worships in New Haven, Hartford, Middlesex, or Fairfield County. Members access shared branching and surcharge-free ATMs nationwide through the CO-OP network. With 19 account types, the transfer rules vary—getting the right designations in place now prevents delays and court involvement later.
Beneficiary changes at Connex CU can be made in branch, by mail, and by phone. Accounts can also be retitled into a trust to keep them out of probate entirely.
Connex CU has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 19 account types at Connex CU.
View details →When someone dies
Death claim process
4-step process, 6 required documents, and contact information for survivors.
View details →Connex CU operates in select states, so estate planning procedures may vary by location. Confirm availability in your state before initiating trust funding or account changes.
Frequently asked questions
Contact Connex at (203) 603-5700 or (800) 278-6466, or visit a branch. Bring your complete trust document or a Certificate of Trust, government-issued photo ID for all trustees, and the trust EIN. Connex will complete a trust account application and retitle your accounts to trust ownership. Eligible deposit accounts include checking, savings, money market, and share certificates. IRAs cannot be retitled to a trust but can name a trust as beneficiary. Alternatively, you can name your trust as POD beneficiary on personal accounts as a simpler approach.
Membership is open to anyone who lives, works, attends school, or worships in New Haven, Hartford, Middlesex, or Fairfield County in Connecticut. Once a member, you are a member for life. Membership is established with a $25 deposit into a Regular Share Account. You must be age 18 or older to open an account online.
Connex offers three personal checking accounts. Plus Checking earns 1.49% APY on balances up to $25,000 (1.50% blended on balances from $25,000.01-$50,000) when qualifications are met, includes ATM fee refunds up to $20/month, and has no monthly fee. Your Choice Checking earns 0.05% APY with a $8.99 monthly fee (waived with direct deposit of $200+) and includes a bonus rate on share certificates and Money Market Share accounts. Pathways Checking is a no-fee, Bank On certified account with no overdraft or NSF fees. All three include Early Payday, Zelle, debit card controls, and ConnexPerks rewards. Teen Green Checking is available for ages 13-17.
Connex offers share certificates with terms from 6 to 60 months and a $500 minimum deposit. Your Choice Checking account holders receive a bonus rate on standard certificates. Promotional terms may be available periodically; at maturity, promotional certificates roll over to a standard 12-month certificate at the current rate. Early withdrawal penalties may apply. All certificates are NCUA insured up to $250,000 and support POD beneficiary designations.
Yes. Connex IRA accounts (Traditional IRA and Roth IRA) accept a trust as a named beneficiary. However, IRAs cannot be retitled to a trust. Beneficiary designations are completed at the time of account opening on a separate IRA beneficiary form. Contact Connex at (203) 603-5700 or visit a branch to update your IRA beneficiary designation.
The Member Service Center is available Monday through Friday 8:00 AM to 4:00 PM and Saturday 8:30 AM to 12:00 PM at (203) 603-5700 or toll-free (800) 278-6466. Branch lobby hours are generally Monday-Wednesday 8:00 AM - 3:00 PM, Thursday 8:00 AM - 6:00 PM, Friday 8:00 AM - 5:00 PM, and Saturday 9:00 AM - 12:00 PM. Call24 automated telephone banking is available 24/7. Connex operates eight branches in Branford, Guilford, Hamden, Meriden, Monroe, New Haven, North Haven, and Orange.
Sources
Data sourced from Connex CU primary sources (21 pages reviewed). How we research.
Member Service Center
Phone(203) 603-5700
Toll-Free(800) 278-6466
Mailing Address
Connex Credit Union, P.O. Box 477, North Haven, CT 06473
WebsiteLearn more→
Member Service Center
Phone(203) 603-5700
Toll-Free(800) 278-6466
Mailing Address
Connex Credit Union, P.O. Box 477, North Haven, CT 06473
WebsiteLearn more→
Member Services - Death Claims
Phone(203) 603-5700
Toll-Free(800) 278-6466
Mailing Address
Connex Credit Union, P.O. Box 477, North Haven, CT 06473
Verified May 2026
Estate planning articles
Learn how to protect your Connex CU accounts and other assets with trusts, beneficiary designations, and estate planning documents.
