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Community Bank of Mississippi

Subsidiary of Community Bancshares of Mississippi, Inc.

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What to do when a Community Bank of Mississippi account holder dies

Report the death to Community Bank of Mississippi's Customer Service at 1-866-217-3305

When an account holder at Community Bank of Mississippi passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Community Bank of Mississippi's Customer Service (1-866-217-3305) to access and distribute the funds.

The claim process begins with a phone call to 1-866-217-3305. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.

Death claim process

Follow these steps to file a death claim with Community Bank of Mississippi:

Filing a claim

1
Call Community Bank customer service toll free at 866-217-3305, Monday to Friday 8 a.m. to 7 p.m. or Saturday 9 a.m. to 5 p.m.
2
Or go to one of the bank's offices in Mississippi, Alabama, Florida or Memphis, Tennessee (locations).

State law on paying a balance without lettersFlorida, Mississippi, Tennessee

Florida

Fla. Stat. § 735.303

Florida law permits a bank to pay from a deceased depositor's balance on an affidavit made under oath, without letters testamentary or letters of administration.Fla. Stat. § 735.303Verified Oct 3, 2026View source

Paid to: family member (surviving spouse; else adult child; else adult descendant; else parent)

Limit: $2,000 held at the institution and $2,000 in total from every holder

When: not earlier than 6 months after the date of the decedent’s death

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

Mississippi

Miss. Code Ann. § 81-5-63

Mississippi law permits a bank to pay from a deceased depositor's balance on a signed receipt or release, without letters testamentary or letters of administration.Miss. Code Ann. § 81-5-63Verified Oct 3, 2026View source

Limit: $12,500 held at the institution

Paid to: the decedent's spouse; the adult with whom any minor children of the decedent are residing (if there is no surviving spouse); any adult child of the decedent (if there is no surviving spouse or minor children); either parent of the decedent (if there is no surviving spouse or children); any adult sibling of the decedent (if there is no surviving spouse, children or parent) (in that order)

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

Tennessee

T.C.A. § 45-2-708

Tennessee law permits a bank to pay from a deceased depositor's balance on proof the institution accepts, without letters testamentary or letters of administration.T.C.A. § 45-2-708Verified Oct 3, 2026View source

Limit: $15,000 held at the institution

When: 30 days after the death

Paid to: the executor named in any will known to the institution; in the absence of knowledge of a purported will naming a surviving executor: a creditor for expenses of the funeral; a creditor for the expenses of the last illness; the surviving spouse; the next of kin

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

T.C.A. § 30-2-103(b)(2)

Tennessee law permits a bank to pay from a deceased depositor's balance on proof the institution accepts, without letters testamentary or letters of administration.T.C.A. § 30-2-103(b)(2)Verified Oct 3, 2026View source

Limit: $10,000 held at the institution

When: six (6) months have passed since the decedent's death without an application being made for the appointment of a personal representative

Paid to: the surviving spouse of a decedent or a trust for the benefit of the surviving spouse; if no surviving spouse exists, the surviving children of the decedent as tenants in common or a trust for the benefit of any surviving children (in that order)

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

Accounts handled elsewhere2

Elan Financial Services

Community Bank credit cards, which it issues1

LPL Financial

Securities, advisory and insurance accounts offered through Community Wealth Management2

What Community Bank of Mississippi's agreement and guidance say3

Fees

The bank's fee list charges $50 an hour for legal processing or research and $20 an hour for research, and $50 to close an account within its first 60 days.3

Dormant and unclaimed accounts

A transaction account with no activity started by the owner for 365 calendar days is treated as dormant and charged $5 a month.3

Accounts from a merged institution

In 2018 the holding company folded its separate subsidiary banks, among them Community Bank, Coast and Community Bank, North Mississippi, into Community Bank of Mississippi, so accounts opened at those banks are now held here.4, 5

Not in Community Bank of Mississippi's published guidance10

  • A department for deceased-customer accounts
  • A claim form
  • A list of required documents
  • Whether the death certificate must be certified
  • Which court appointment document it accepts
  • A mailing address for claim documents
  • An online way to report a death
  • How long a claim takes
  • A small-estate procedure
  • Terms in its agreements for a customer's death

Sources5

Download instructions for the whole estate

Community Bank of Mississippi's Customer Service can be reached by phone at 1-866-217-3305 for questions throughout the claims process.

Sources

(2)·

Data sourced from Community Bank of Mississippi primary sources (23 pages reviewed). How we research.

Community Bank of Mississippi death claims support

Customer Service

Hours

Monday-Friday 8:00 AM-7:00 PM; Saturday 9:00 AM-5:00 PM
Verified Oct 2026

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Learn how to protect your Community Bank of Mississippi accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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