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City National Bank of Florida

Subsidiary of Banco de Crédito e Inversiones (Bci)

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What to do when a City National Bank of Florida account holder dies

Report the death to City National Bank of Florida at 1-833-448-6500

When an account holder at City National Bank of Florida passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with City National Bank of Florida's Wealth Management & Trust Services (1-833-448-6500) to access and distribute the funds.

The first step is contacting City National Bank of Florida at 1-833-448-6500 with the account holder's full name, account numbers, and the death certificate in hand.

Death claim process

Follow these steps to file a death claim with City National Bank of Florida:

Filing a claim

1
Call general client support at 305-448-6500 or 833-448-6500 (Monday to Friday 8:00 AM to 8:00 PM, Saturday 8:00 AM to 2:00 PM, excluding federal holidays), or visit a banking center (locator).
2
Send written correspondence to City National Bank of Florida, Attn: Client Care, 2701 S Le Jeune Road, 8th Floor, Coral Gables, FL 33134.
3
Leave Social Security and account numbers out of the contact page's web form, which asks that no sensitive information be entered there.

What happens to each kind of account3

Certificate of deposit

The fee disclosure states: "CNB is required to honor a request for withdrawal prior to maturity, without assessing a penalty, in the event of the death or judicially declared mental incompetence of the owner of the account."1

A certificate renews automatically unless its disclosure says otherwise. Funds can be withdrawn without penalty within two business days of maturity for terms under 30 days, or ten calendar days for terms of 30 days or more.1

Loan

The home equity line of credit disclosure lists the "death of all persons liable on the account" among the events that let the bank terminate the line and require the entire outstanding balance in one payment.2

Safe deposit box

The bank charges $175 to drill a safe deposit box and holds a $20 key deposit.1

State law on paying a balance without lettersFlorida

Florida

Fla. Stat. § 735.303

Florida law permits a bank to pay from a deceased depositor's balance on an affidavit made under oath, without letters testamentary or letters of administration.Fla. Stat. § 735.303Verified Oct 3, 2026View source

Paid to: family member (surviving spouse; else adult child; else adult descendant; else parent)

Limit: $2,000 held at the institution and $2,000 in total from every holder

When: not earlier than 6 months after the date of the decedent’s death

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

Accounts handled elsewhere1

City National Private Wealth Management & Trust Services

Trust administration, estate settlement and fiduciary services for City National Private clients3

What City National Bank of Florida's agreement and guidance say2

Dormant and unclaimed accounts

An account is deemed dormant after 18 months of inactivity, and a dormant account is charged $25 a month.1

Fees

Account research or reconcilement is billed at $30 an hour, and processing a legal order costs $125.1

Not in City National Bank of Florida's published guidance11

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form
  • A list of required documents
  • Whether the death certificate must be certified
  • A mailing address for claim documents
  • An online way to report a death
  • How long a claim takes
  • Which court appointment document it accepts
  • A small-estate procedure
  • Deposit Agreement, for deposit accounts

Sources3

Download instructions for the whole estate

City National Bank of Florida's Wealth Management & Trust Services can be reached by phone at 1-833-448-6500 for questions throughout the claims process.

Sources

(3)·

Data sourced from City National Bank of Florida primary sources (21 pages reviewed). How we research.

City National Bank of Florida death claims support

Client Care

Lost, stolen or declined debit card (after business hours)

Treasury Management Support

1-305-349-5465Monday-Friday 8:30 AM-6:00 PM ET

Emergency Information Line

Interest rates and APYs

Hours

Monday-Friday 8:00 AM-8:00 PM ET; Saturday 8:00 AM-2:00 PM ET

Mailing address

City National Bank of Florida, Attn: Client Care, 2701 South Le Jeune Road, 8th Floor, Coral Gables, FL 33134

Death notifications go through general customer service.

Verified Oct 2026

Estate planning articles

Learn how to protect your City National Bank of Florida accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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