What to do when a Broadridge account holder dies

Contact Broadridge's Broadridge Corporate Issuer Solutions - Transfer / Legal Transfers — 6-step process, and 8 required documents

Broadridge

Subsidiary of Broadridge Financial Solutions, Inc.

broadridge.com
Broadridge logo

Broadridge Corporate Issuer Solutions - Shareholder Services

Mailing Address

Broadridge Corporate Issuer Solutions, P.O. Box 1342, Brentwood, NY 11717-0718

Broadridge Corporate Issuer Solutions - Transfer / Legal Transfers

Mailing Address

Regular mail: Broadridge Corporate Issuer Solutions, P.O. Box 1342, Brentwood, NY 11717-0718. Overnight: Broadridge Corporate Issuer Solutions, Attn: BCIS IWS, 51 Mercedes Way, Edgewood, NY 11717-8368.

Broadridge Corporate Issuer Solutions - Shareholder Services

Mailing Address

Broadridge Corporate Issuer Solutions, P.O. Box 1342, Brentwood, NY 11717-0718

Verified Jul 2026

When an account holder at Broadridge passes away, the next step depends on how the registered shareholdings were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Broadridge's Broadridge Corporate Issuer Solutions - Transfer / Legal Transfers to access and distribute the funds.

To start, call Broadridge. Have the account holder's full name, account numbers, and a certified death certificate ready before you call.

Death claim process

Here is the step-by-step death claim process at Broadridge:

Filing a claim

1
Notify Broadridge that the registered shareholder has died so the correct documents for the account type can be identified
2
Obtain the Legal Transfer Form and complete the current account information and transfer specifics (the transfer defaults to "Inheritance" once Broadridge has documentation of death)
3
Gather the supporting documents required for the account's estate status:
  • Small estate / no probate: copy of the death certificate, a notarized Affidavit of Domicile (U.S. shareholders only), a completed Waiver of Probate or notarized Small Estate Affidavit, and an Inheritance Tax Waiver if required by the decedent's state of residence
  • Probated and still-open estate: copy of the death certificate, notarized Affidavit of Domicile, a certified Certificate of Appointment (original signature and seal) dated within one year (six months for New York), and an Inheritance Tax Waiver if required by the decedent's state
  • Transfer on Death registration: copy of the death certificate and a notarized Affidavit of Domicile (U.S. shareholders only)
  • Deceased trustee on a trust registration: copy of the death certificate plus the first and last pages of the trust agreement and any successor-trustee page
4
Sign the Legal Transfer Form in your legal capacity (for example, Executor, Administrator, Trustee, Power of Attorney) and obtain a Medallion Signature Guarantee
5
Include all original stock certificates (copies are not accepted) and mail the complete package to Broadridge using insured or trackable mail
6
Complete the substitute Form W-9 (U.S.) or Form W-8BEN/W-8BEN-E (non-U.S.) so the new account is tax-certified

Required Documents

  • Completed Legal Transfer Form with Medallion Signature Guarantee
  • Copy of the death certificate
  • Notarized Affidavit of Domicile (U.S. shareholders only)
  • Waiver of Probate or notarized Small Estate Affidavit (estate not being probated)
  • Certified Certificate of Appointment dated within one year, six months for New York (probated estate)
  • Inheritance Tax Waiver, if required by the decedent's state of residence
  • All original stock certificates (for certificated shares)
  • Substitute Form W-9, or Form W-8BEN / W-8BEN-E for non-U.S. persons

What to know at this institution

The Medallion Signature Guarantee (not a notary or consulate stamp) is required for essentially all estate transfers. Transfer documents must be mailed; Broadridge does not accept transfer requests by email or fax. If the deceased shareholder is not a U.S. person (including a U.S. resident alien), additional documentation such as a federal Transfer Certificate (IRS Form 5173) may be required; the shareholder portal lists the specifics. Transferred shares are reissued in DRS book-entry form unless certificates are requested.

Download instructions for the whole estate

Prepare your letter of instruction to Broadridge

Broadridge asks for a letter of instruction alongside its claim form. We prepare a transmittal cover letter and the enclosure checklist Broadridge requires.

Build your letter of instruction

Broadridge requires several documents to process a claim, including Completed Legal Transfer Form with Medallion Signature Guarantee, Copy of the death certificate, and Notarized Affidavit of Domicile (U.S. shareholders only), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.


Frequently asked questions

The estate uses Broadridge's Legal Transfer Form. Once Broadridge has documentation that the shareholder has died, the transfer defaults to "Inheritance." The person signing (for example, the executor or administrator) signs in their legal capacity, obtains a Medallion Signature Guarantee, attaches the death certificate and the documents required for the account's estate status, includes any original stock certificates, and mails the package to Broadridge. Transfers cannot be submitted by email or fax.

For an individual account where the estate is not going to be probated, Broadridge requires a copy of the death certificate, a notarized Affidavit of Domicile (U.S. shareholders only), a completed Waiver of Probate or notarized Small Estate Affidavit, and an Inheritance Tax Waiver if one is required by the decedent's state of residence, all submitted with the Legal Transfer Form and a Medallion Signature Guarantee.

For an individual account with an open, probated estate, Broadridge requires a copy of the death certificate, a notarized Affidavit of Domicile (U.S. shareholders only), a certified Certificate of Appointment with the original signature and seal dated within one year (six months for New York), and an Inheritance Tax Waiver if required by the decedent's state, along with the Legal Transfer Form and a Medallion Signature Guarantee.

If the deceased shareholder had added a TOD beneficiary to the registration, the shares pass to that beneficiary outside probate. To claim them, the beneficiary submits the Legal Transfer Form with a copy of the death certificate and a notarized Affidavit of Domicile (U.S. shareholders only), along with a Medallion Signature Guarantee.

For a deceased shareholder who is not a U.S. person (including a U.S. resident alien), additional documentation applies, which can include a federal Transfer Certificate (IRS Form 5173) in addition to the Legal Transfer Form and Medallion Signature Guarantee. The shareholder portal at shareholder.broadridge.com lists the specific requirements for foreign decedents.

Broadridge's Broadridge Corporate Issuer Solutions - Transfer / Legal Transfers can be reached by email at shareholder@broadridge.com for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Broadridge primary sources (4 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Broadridge accounts and other assets with trusts, beneficiary designations, and estate planning documents.

More tools for handling this estate

Calculators and checklists for executors and trustees.

How Much Does Probate Cost?

Estimate attorney fees, executor fees, court costs, and timeline for probating an estate in your state. See if the estate qualifies for simplified probate procedures.

Use Calculator

How Much Can an Executor Charge?

Calculate how much an executor (personal representative) can charge for administering an estate. See if your state has statutory fees or uses reasonable compensation.

Use Calculator

Who Inherits Without a Will?

Find out who inherits your estate and how much they get if you die without a will. Based on your state's intestate succession laws.

Use Calculator

What's Fair Trustee Compensation?

Find out what's fair compensation for serving as trustee. Compare family, professional, and corporate trustee rates based on your situation.

Use Calculator

How Much Are Estate & Inheritance Taxes?

Calculate federal estate tax, state estate tax (12 states + DC), and inheritance tax (5 states) for an estate or trust.

Use Calculator

How Many Death Certificates Do I Need?

Calculate how many certified death certificates you need based on the assets and accounts you need to close. See state-specific ordering information.

Use Calculator