
What to do when a Bayer Heritage account holder dies
Report the death to Bayer Heritage's Member Services at 1-800-272-6003
When a member of Bayer Heritage passes away, the Member Services handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.
Death claim process
Here is the step-by-step death claim process at Bayer Heritage:
Filing a claim
- Member Services at 800-272-6003 can say which loans carried the coverage and at what protected balance
Required Documents
- Original or certified copy of the death certificate, before a death claim can be filedThe Account Disclosure says an original death certificate or a certified copy must be produced before a death claim can be filed for insurance purposes.
- Government-issued photo ID for the claimant
- Letters Testamentary or Letters of Administration, if the account passes through the estate
- Small-estate affidavit, where the estate qualifies under the state's small-estate procedure
- Trust agreement or Certification of Trust, for a successor trustee claiming a trust accountThe successor trustee also presents a certified death certificate and photo ID.
- IRA or Coverdell ESA beneficiary distribution paperwork, for an IRA or Coverdell education savings account
- Indemnification, if the credit union requires it of a claimant
Forms Bayer Heritage issues1
- Bayer Heritage claim paperwork
Sent by the institution on request.1
What happens to each kind of account8
- Joint account with survivorship
Under the Account Disclosure's West Virginia and Ohio sections, the balance of a joint account with right of survivorship belongs to the surviving owners as joint tenants with survivorship, subject to any pledge the credit union agreed to.2
- Payable-on-death account
At the death of the last surviving owner, ownership passes to the named payable-on-death beneficiaries and is not part of the estate. Living beneficiaries take equal shares unless written percentages were filed.2
- Account in one name
An account with no payable-on-death beneficiary, joint owner or trust is paid to the personal representative, who presents Letters Testamentary or Letters of Administration.1
- Fiduciary account
The Account Disclosure's "FIDUCIARY ACCOUNTS" clause allows an executor or administrator acting under court orders to open an estate account at the credit union.2
- IRA
The beneficiary named on the IRA's own designation claims it through separate IRA distribution paperwork. The deposit-account payable-on-death designation does not reach an IRA.1
- Coverdell education savings account
The beneficiary named on the Coverdell education savings account's own designation claims it through separate Coverdell distribution paperwork. The deposit-account payable-on-death designation does not reach a Coverdell account.1
- Certificate of deposit
The Truth in Savings disclosure states that the law permits, or in some cases requires, waiving the early withdrawal penalty on a share certificate in circumstances such as the death of an owner.3
- Debt protection, GAP or service contract
Bayer Heritage sells TruStage payment protection on loans and credit cards. Its Life Plus benefit "Cancels 100% of your protected balance up to $100,000 (under age 70) and 25% of your protected balance up to $25,000 (after age 70) should you become deceased before paying off the loan."1
State requirements Bayer Heritage statesSouth Carolina, Texas
- South Carolina
A single-party account passes as part of the owner's estate. A multiple-party account with right of survivorship passes to the surviving parties (spouse first where one survives), and an account with a pay-on-death designation passes to the POD beneficiaries outside the estate.2
- Texas
The Uniform Single-Party or Multiple-Party Account Selection Form Notice controls. A convenience signer owns nothing at death unless also named a P.O.D. payee or trust beneficiary, and on a trust account the balance passes to the beneficiary at the death of the last surviving trustee.2
State law on paying a balance without lettersTexas, West Virginia
- Texas
Tex. Est. Code § 152.051
Texas law permits a credit union to pay from a deceased member's balance on an order of the court, without letters testamentary or letters of administration.Tex. Est. Code § 152.051Verified Oct 3, 2026View source
Paid to: a funeral home or the applicant, for funeral and burial expenses
Limit: $5,000 in total from every holder
When: the application may be filed "not earlier than the third day after the date of the decedent's death and not later than nine months after the date of the decedent's death"
The section permits the payment. It does not require the credit union to make it. The section sets further conditions.
- West Virginia
W. Va. Code § 44-1-28(c), (d)
West Virginia law permits a credit union to pay from a deceased member's balance on an affidavit, without letters testamentary or letters of administration.W. Va. Code § 44-1-28(c), (d)Verified Oct 3, 2026View source
Limit: $5,000 per account
When: 120 days after the death
Paid to: the decedent’s surviving spouse, if any; if no spouse survived the decedent, the distributees of the decedent under the laws of the State of West Virginia, as established by an affidavit to that effect (in that order)
The section permits the payment. It does not require the credit union to make it. The section sets further conditions.
Accounts handled elsewhere1
What Bayer Heritage's agreement and guidance say6
- Telling the institution
Under the Account Disclosure's "DEATH OR INCOMPETENCE" clause, the member's family agrees to notify Bayer Heritage promptly if any person with a right to withdraw funds dies.2
- What it does when notified
The credit union may continue to honor the member's checks, items and instructions until it knows of the death and has had a reasonable opportunity to act on that knowledge.2
- Payments after the death
The credit union may pay or certify checks drawn on or before the date of death for up to ten days afterward, unless someone claiming an interest in the account orders it to stop payment.2
- Powers of attorney
Any power of attorney or agency authorization on the account terminates on the death of the owner.2
- Indemnity a claimant may have to give
The credit union may require anyone claiming a deceased owner's account funds to indemnify it for any losses resulting from honoring that claim.2
- Debts owed to the institution
The credit union's right of repayment and statutory lien let it apply the member's shares and dividends to a due-and-payable debt. The Account Disclosure says these rights do not apply to an IRA or similar tax-deferred account, or to a debt under a credit card plan.2
Not in Bayer Heritage's published guidance2
- A claim form to download
- How long a claim takes
Sources4
- 1.Forms, Fees & Disclosures
- 2.Account Disclosure (Terms and Conditions of Your Account)
- 3.Truth in Savings disclosure
- 4.Bayer Heritage My Claim Portal
Bayer Heritage's Member Services can be reached by phone at 1-800-272-6003 for questions throughout the claims process.
Sources
Data sourced from Bayer Heritage primary sources (28 pages reviewed). How we research.
Bayer Heritage death claims support
Member Services (via the Member Contact Center)
Phone
Toll-free
Member Contact Center (menu option)
IRA and certificate specialists
Hours
Mailing address
Website
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