
What to do when a Bankers Trust (Iowa) account holder dies
Report the death to Bankers Trust (Iowa)'s Customer Service at 1-800-362-1688
After an account holder at Bankers Trust (Iowa) dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Bankers Trust (Iowa)'s Customer Service at 1-515-245-2863 with the proper legal authority documents.
The claim process begins with a phone call to 1-515-245-2863. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.
Death claim process
To file a claim after an account holder's death, here is what Bankers Trust (Iowa) requires:
Filing a claim
Required Documents
- Death certificate, to take a deceased owner off a joint account
What happens to each kind of account6
- Joint account with survivorship
On a joint account with survivorship, the balance belongs to the owners still living, who hold it together with survivorship rather than as tenants in common.1
Where a joint CD was pledged with the bank's consent, the pledge is paid first; the surviving owner takes what is left.2
- Payable-on-death account
On a revocable trust or pay-on-death account, the beneficiaries can withdraw only once every owner who opened it has died, and only if they are alive then. Two or more surviving beneficiaries share it equally, with no survivorship between them.1
- Account in one name
An authorized signer's authority on an individual account ends when the owner dies, though the bank may keep honoring the signer's transactions until it has written notice or knows of the death.1
- Fiduciary account
A trustee under a written trust agreement, or an executor, administrator or conservator serving under a court order, may open and run an account in that role. Holding the account does not make the bank a trustee, and it does not police the trust or the letters.1
- Certificate of deposit
Bankers Trust's CD agreement says the early withdrawal penalty can be waived when an owner dies, where the law allows or requires it, and that a court-appointed representative with the proper papers may withdraw.2
- Health savings account
When the bank is told an HSA owner has died, an attorney-in-fact's authority ends and the funds go to the named beneficiaries. With no beneficiary, or one who died first, the balance goes to the owner's estate.3
Accounts handled elsewhere1
- Bankers Trust Trust Services
Trust and estate administration, including estates and trusts where Bankers Trust serves as executor or trustee4
Phone: 1-515-245-2800
What Bankers Trust (Iowa)'s agreement and guidance say8
- Telling the institution
The account terms ask that Bankers Trust be told promptly when anyone allowed to withdraw from the account dies.1
- Payments after the death
Checks written on or before the day of death may still be paid or certified for up to ten days afterward, unless someone claiming an interest in the account orders a stop.1
- Deposits after the death
If the bank has to return a federal benefit payment deposited into the account, it may take that amount from this or any other account the customer holds there, without notice.1
- Disputes between claimants
When survivors or beneficiaries make competing claims to an account, Bankers Trust may hold the funds until a court decides or until it is satisfied the dispute is settled.1
- Debts owed to the institution
The bank may take money in an account, without notice and where the law allows, to pay a debt an owner owes it that is due. It does not do so on an IRA, for a credit card debt, or where the debtor can withdraw only as someone else's representative.1
- Which state governs the account
The account terms are made subject to federal law and Iowa law.1
- Dormant and unclaimed accounts
An account with no owner deposits, withdrawals or contact for 24 months is dormant and is charged $8.00 a month. Funds left untouched longer may have to be turned over to the state as unclaimed property, and the claim is then made to that state.1, 5
- Fees
Account balancing and research costs $15.00 per half hour, an additional statement $8.00, photocopies and scans $1.00 a page, and a garnishment or levy $100.00.5
Not in Bankers Trust (Iowa)'s published guidance7
- A department for deceased-customer accounts
- A claim form
- Whether the death certificate must be certified
- Which court appointment document it accepts
- An online way to report a death
- How long a claim takes
- A small-estate procedure
Sources5
- 1.Consumer Terms and Conditions (Terms and Conditions of Your Account, with the Bankers Trust Supplemental Consumer Terms), Rev. 12/2025; supplemental terms Rev. 06/26
- 2.Certificate of Deposit (CD) Agreement
- 3.HSA Attorney-In-Fact form
- 4.Contact Us
- 5.Consumer Service Fee Schedule, effective June 1, 2026
Bankers Trust (Iowa)'s Customer Service can be reached by phone at 1-800-362-1688 for questions throughout the claims process.
Sources
(2)·
Data sourced from Bankers Trust (Iowa) primary sources (29 pages reviewed). How we research.
Bankers Trust (Iowa) death claims support
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Forms for Settling an Estate
Free forms for settling an estate: probate petition, small estate affidavit, creditor notice and closing forms. Prepare each form for your state.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
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