What to do when a Bank Iowa account holder dies
Report the death to Bank Iowa's Client Experience Team at 1-844-226-5421
What happens to Bank Iowa accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Bank Iowa's Client Experience Team (1-844-226-5421) to claim the funds.
Begin by calling Bank Iowa at 1-844-226-5421. You will need the deceased's full name, account numbers, and the death certificate to get the process started.
Death claim process
The death claim process at Bank Iowa works as follows:
Filing a claim
What happens to each kind of account2
What Bank Iowa's agreement and guidance say2
- Dormant and unclaimed accounts
An account with no customer-initiated transactions for 731 days is dormant and is charged $10.00 a month while it stays dormant. The Client Experience Team handles reactivation.2, 1
- Fees
Research costs $50.00 an hour, a statement reprint $5.00, a check photocopy $3.00, and a garnishment, subpoena or levy $100.00.1
Not in Bank Iowa's published guidance11
- A procedure for reporting a death
- A department for deceased-customer accounts
- A claim form
- A list of required documents
- Whether the death certificate must be certified
- A mailing address for claim documents
- An online way to report a death
- How long a claim takes
- A small-estate procedure
- Which court appointment document it accepts
- Terms in its agreements for a customer's death
Sources2
Bank Iowa's Client Experience Team can be reached by phone at 1-844-226-5421 for questions throughout the claims process.
Sources
(3)·
Data sourced from Bank Iowa primary sources (33 pages reviewed). How we research.
Bank Iowa death claims support
Client Experience Team
Estate planning articles
Learn how to protect your Bank Iowa accounts and other assets with trusts, beneficiary designations, and estate planning documents.
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Forms for Settling an Estate
Free forms for settling an estate: probate petition, small estate affidavit, creditor notice and closing forms. Prepare each form for your state.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines and taxes. Run each tool for your state.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
What Happens to Jointly Owned Property When an Owner Dies?
See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.
