
What to do when an Artisans' Bank account holder dies
Report the death to Artisans' Bank's Checking, Savings & Online Banking Inquiries at 1-302-658-6850
What happens to Artisans' Bank accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Artisans' Bank's Checking, Savings & Online Banking Inquiries (1-302-658-6850) to claim the funds.
Death claim process
Follow these steps to file a death claim with Artisans' Bank:
Filing a claim
What happens to each kind of account5
- Joint account with survivorship
When an owner of a joint account with survivorship dies, the balance passes to the owners still living, who keep holding it jointly with survivorship if there is more than one.1
- Joint account without survivorship
A joint account opened without survivorship gives no owner a claim to the others' shares at death, and the bank asks owners to record in writing what share each put in.1
- Payable-on-death account
Beneficiaries of a pay-on-death or revocable trust account can draw on it only once everyone who opened it has died, and only if they are alive then. Two or more surviving beneficiaries take equal shares, with no survivorship between them.1
- Certificate of deposit
An owner's death is one of the cases in which the early withdrawal penalty on an Artisans' certificate of deposit can be waived.2, 3
If a certificate was pledged for a debt the bank agreed to, the debt is paid from it before a surviving joint owner or a beneficiary takes anything.2
- Fiduciary account
The terms allow executors, administrators and conservators appointed by a court to open and keep accounts, and the bank takes no part in supervising what they do with the money.1
Accounts handled elsewhere1
- DT Investment Partners, LLC
Investment, IRA rollover and trust accounts with Artisans' partner advisor, which are not bank deposits4, 5
Phone: 1-484-778-4425
What Artisans' Bank's agreement and guidance say6
- Payments after the death
Until it learns of the death and has had a fair chance to respond, the bank may keep paying the owner's checks. Checks written on or before the date of death may still be paid for ten days afterward unless a person with an interest in the account asks it to stop.1
- Powers of attorney
An authorized signer's authority ends when the owner dies, but the bank may go on honoring that signer's transactions until written notice or actual knowledge reaches it and it has time to act.1
- Disputes between claimants
Where survivors or beneficiaries dispute who owns an account, the bank may freeze the money until a court rules or it is satisfied the disagreement is settled.1
- Debts owed to the institution
The bank may take money owed to it by any owner out of the account. That right does not reach an IRA, or a person whose only right to withdraw is as a representative.1
- Dormant and unclaimed accounts
A checking account with no deposits, withdrawals or transfers for over a year, or a savings or money market account idle for over two years, is treated as inactive and may be charged a monthly dormant fee.6
- Which state governs the account
The account terms are governed by federal law and the law of Delaware.1
Not in Artisans' Bank's published guidance8
- A department for deceased-customer accounts
- A claim form
- A list of required documents
- Whether the death certificate must be certified
- Which court appointment document it accepts
- An online way to report a death
- How long a claim takes
- A small-estate procedure
Sources6
- 1.Terms & Conditions of Your Account, 08/2024
- 2.Certificate of Deposit Truth-In-Savings Disclosures (terms over a year)
- 3.Certificate of Deposit Truth-In-Savings Disclosures (terms of a year or less)
- 4.Non-FDIC Insured Investment Services
- 5.Contact Us
- 6.Account Options and Fees Schedule - Personal Accounts, M951 July 2025
Artisans' Bank's Checking, Savings & Online Banking Inquiries can be reached by phone at 1-302-658-6850 for questions throughout the claims process.
Sources
(4)·
Data sourced from Artisans' Bank primary sources (28 pages reviewed). How we research.
Artisans' Bank death claims support
Checking, Savings & Online Banking Inquiries
Phone
Hours
Mailing address
Website
Estate planning articles
Learn how to protect your Artisans' Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Is this your situation?
Get a complete guide for your specific circumstances.
Forms for Settling an Estate
Free forms for settling an estate: probate petition, small estate affidavit, creditor notice and closing forms. Prepare each form for your state.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines and taxes. Run each tool for your state.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
What Happens to Jointly Owned Property When an Owner Dies?
See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.







