
What to do when an American Eagle FCU account holder dies
Report the death to American Eagle FCU's Member Contact Center at 1-800-842-0145
After a member of American Eagle FCU dies, the Member Contact Center manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.
To start, call American Eagle FCU at 1-860-568-2020. Have the account holder's full name, account numbers, and the death certificate ready before you call.
Death claim process
Here is the step-by-step death claim process at American Eagle FCU:
Filing a claim
- The certified death certificate
- Your government-issued photo ID
- Letters Testamentary, Letters of Administration, or the Probate Court decree issued on a PC-212 small estate affidavit, if probate authority is required
- The trust agreement or Certificate of Trust if you are claiming as successor trustee
Required Documents
- Certified copy of the death certificateIssued by the Connecticut Department of Public Health or the state of death.
- Government-issued photo ID for the person making the claim
- Letters Testamentary or Letters of Administration from the Connecticut Probate Court, if probate is required
- Probate Court decree issued on Connecticut form PC-212, for a small estate settled on the Affidavit in Lieu of Probate of Will/Administration
- Trust agreement or Certificate of Trust, plus trustee ID, if a successor trustee is claiming a trust account
Forms American Eagle FCU issues1
- IRA distribution paperwork
Completed by the named IRA beneficiary. Sent by the institution on request.1
What happens to each kind of account6
- Joint account with survivorship
The disclosure states that if one owner dies, the money then belongs only to the survivor and not to the estate of the deceased person. The deceased member is removed from the account.2
- Payable-on-death account
On a payable-on-death or revocable trust account, beneficiaries take only after all persons who created the account have died, and only if the beneficiary is then living. They take in equal shares, without right of survivorship, on presentation of a certified death certificate and photo ID.1
- Trust account
The successor trustee provides the trust agreement or Certificate of Trust plus the certified death certificate. American Eagle opens fiduciary accounts but does not act as trustee or monitor the trust's terms.1
- Account in one name
An individually owned account with no payable-on-death beneficiary needs Letters Testamentary or Letters of Administration from the Connecticut Probate Court district in which the member resided.1
- IRA
The named IRA beneficiary completes the credit union's IRA distribution paperwork under the IRA agreement. A payable-on-death designation does not apply.1
- Certificate of deposit
The Truth in Savings disclosure records that in certain circumstances, such as the death of an owner, the law permits, and in some cases requires, waiver of the early withdrawal penalty. Ask about the waiver.3
Accounts handled elsewhere1
- TruStage
Credit Life and Disability claims on American Eagle loans4
Phone: 1-800-621-6323
Fax: 1-855-726-2513
What American Eagle FCU's agreement and guidance say5
- Telling the institution
The "DEATH OR INCOMPETENCE" clause requires you to notify American Eagle promptly if any person with a right to withdraw funds dies. The credit union may continue to honor the member's checks, items and instructions until it knows of the death and has had a reasonable opportunity to act on it.2
- Payments after the death
American Eagle may pay or certify checks drawn on or before the date of death for up to ten days after the death, unless someone claiming an interest in the account orders a stop payment.2
- Disputes between claimants
Under the "RESOLVING ACCOUNT DISPUTES" clause, American Eagle may place an administrative hold on the funds, refusing payment or withdrawal, when the account becomes subject to an adverse claim, a claim by survivors or beneficiaries, or a claim arising by operation of law.2
It may hold the funds until the dispute is resolved or a legal proceeding determines its merits.2
- Membership
Spouses of persons who died while within the credit union's field of membership are an eligible category, so a surviving spouse who is not a member can join in their own right and keep a payable-on-death or survivorship balance at American Eagle.1
- Accounts from a merged institution
Former Wellness Federal Credit Union members follow the same procedures. Wellness accounts were converted onto American Eagle systems by the end of 2024.1
Not in American Eagle FCU's published guidance1
- How long a claim takes
Sources4
- 1.Contact Us
- 2.Member Account Information Disclosure
- 3.Truth in Savings disclosure
- 4.Frequently Asked Questions
American Eagle FCU's Member Contact Center can be reached by phone at 1-800-842-0145 for questions throughout the claims process.
Sources
Data sourced from American Eagle FCU primary sources (19 pages reviewed). How we research.
American Eagle FCU death claims support
Member Contact Center
Phone
Toll-free
TruStage Credit Life and Disability claims (loan balances)
Hours
Mailing address
Website
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Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
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See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.
Do I Have to File Tax Returns for Someone Who Died?
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A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.







