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What to do when a 1st Source account holder dies

Report the death to 1st Source's Client Service Center at 1-800-513-2360

What happens to 1st Source accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with 1st Source's Client Service Center (1-800-513-2360) to claim the funds.

Death claim process

Here is the step-by-step death claim process at 1st Source:

Filing a claim

1
Tell 1st Source of the death in writing. Its agreement says the bank keeps its authority over the account until it receives written notice of the death.
2
Send written notices to 1st Source Bank, Branch Administration, P.O. Box 1602, South Bend, IN 46634, with the account name and number.
3
Ask the Client Service Center or a banking center which documents the bank needs. A surviving owner may be asked for proof of the death and, in some cases, tax releases or other consents.

Required Documents

  • Proof of the death, When the bank asks a surviving owner for it
  • Tax releases or other documents or consents, In certain situations, where the bank or a government authority requires them

What happens to each kind of account5

Joint account with survivorship

A joint account carries a right of survivorship unless the bank's records show a joint depositor is a fiduciary or beneficiary. At one owner's death the funds pass to the surviving owners, subject to the bank's setoff right.1

1st Source does not hold accounts as tenants by the entireties.1

Payable-on-death account

An "in trust for" account is payable to its beneficiaries at the death of the trustee, or of the last surviving trustee. No separate trust agreement governs it.1

A pay-on-death account is payable to its named payee at the death of the depositor or the last surviving joint depositor. The payee has no interest in it before then.1

Certificate of deposit

The bank may waive the early withdrawal penalty on a certificate of deposit in limited circumstances, such as the death of its owner.1

Business account

When the only signer on a business organization's account dies, the bank may freeze the balance and hold the funds until it has documents verifying the death and showing who now has authority over the account.2

Debt protection, GAP or service contract

A loan may carry 1st Source's optional Payment Protection Plan. If a borrower who kept current on payments dies before the debt is paid, the plan pays off the unpaid balance, subject to the policy limits.3

State law on paying a balance without lettersFlorida

Florida

Fla. Stat. § 735.303

Florida law permits a bank to pay from a deceased depositor's balance on an affidavit made under oath, without letters testamentary or letters of administration.Fla. Stat. § 735.303Verified Oct 3, 2026View source

Paid to: family member (surviving spouse; else adult child; else adult descendant; else parent)

Limit: $2,000 held at the institution and $2,000 in total from every holder

When: not earlier than 6 months after the date of the decedent’s death

The section permits the payment. It does not require the bank to make it. The section sets further conditions.

Accounts handled elsewhere1

1st Source Wealth Advisory Services

Estates where the bank serves as personal representative and trusts it administers4, 5

What 1st Source's agreement and guidance say8

Telling the institution

The bank's authority over the account continues until it receives written notice of the death, and it is not liable for items it handles before it knows of the death and has a reasonable chance to act.1

What it does when notified

Even after notice, the bank can pay checks the owner wrote before the death, as law permits. The agreement says that in some states all of the deceased person's accounts may be frozen until released.1

Deposits after the death

Direct deposits and other electronic credits may be returned when the person or government agency that sent them tells the bank to return them.1

Debts owed to the institution

1st Source may charge any account for amounts any owner owes it. The right does not reach an IRA, a credit-card debt, funds the debtor can withdraw only as a representative, or an HSA.1

Powers of attorney

Once the bank accepts a power of attorney, it may keep recognizing the agent until it receives written notice that the power was revoked or ended and has had a reasonable time to act.1

Dormant and unclaimed accounts

A checking account becomes dormant after one year with no customer activity, and savings and money market accounts after three. Dormant balances are turned over to the state when its law requires.1

Fees

The personal fee schedule charges a dormant account $5 a month and charges $20 an hour for help balancing an account.6

Which state governs the account

The personal deposit agreement is governed by federal law and, where federal law does not apply, by Indiana law.1

Not in 1st Source's published guidance7

  • A department for deceased-customer accounts
  • A claim form
  • Whether the death certificate must be certified
  • Which court appointment document it accepts
  • An online way to report a death
  • How long a claim takes
  • A small-estate procedure

Sources6

Download instructions for the whole estate

1st Source's Client Service Center can be reached by phone at 1-800-513-2360 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from 1st Source primary sources (37 pages reviewed). How we research.

1st Source death claims support

Client Service Center

Hours

Monday-Friday 8:30 AM-6:00 PM; Saturday 9:00 AM-1:00 PM

Mailing address

1st Source Bank, Branch Administration, P.O. Box 1602, South Bend, IN 46634
Verified Oct 2026

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