
What to do when a 1st Source account holder dies
Report the death to 1st Source's Client Service Center at 1-800-513-2360
What happens to 1st Source accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with 1st Source's Client Service Center (1-800-513-2360) to claim the funds.
Death claim process
Here is the step-by-step death claim process at 1st Source:
Filing a claim
Required Documents
- Proof of the death, When the bank asks a surviving owner for it
- Tax releases or other documents or consents, In certain situations, where the bank or a government authority requires them
What happens to each kind of account5
- Joint account with survivorship
A joint account carries a right of survivorship unless the bank's records show a joint depositor is a fiduciary or beneficiary. At one owner's death the funds pass to the surviving owners, subject to the bank's setoff right.1
1st Source does not hold accounts as tenants by the entireties.1
- Payable-on-death account
An "in trust for" account is payable to its beneficiaries at the death of the trustee, or of the last surviving trustee. No separate trust agreement governs it.1
A pay-on-death account is payable to its named payee at the death of the depositor or the last surviving joint depositor. The payee has no interest in it before then.1
- Certificate of deposit
The bank may waive the early withdrawal penalty on a certificate of deposit in limited circumstances, such as the death of its owner.1
- Business account
When the only signer on a business organization's account dies, the bank may freeze the balance and hold the funds until it has documents verifying the death and showing who now has authority over the account.2
- Debt protection, GAP or service contract
A loan may carry 1st Source's optional Payment Protection Plan. If a borrower who kept current on payments dies before the debt is paid, the plan pays off the unpaid balance, subject to the policy limits.3
State law on paying a balance without lettersFlorida
- Florida
Fla. Stat. § 735.303
Florida law permits a bank to pay from a deceased depositor's balance on an affidavit made under oath, without letters testamentary or letters of administration.Fla. Stat. § 735.303Verified Oct 3, 2026View source
Paid to: family member (surviving spouse; else adult child; else adult descendant; else parent)
Limit: $2,000 held at the institution and $2,000 in total from every holder
When: not earlier than 6 months after the date of the decedent’s death
The section permits the payment. It does not require the bank to make it. The section sets further conditions.
Accounts handled elsewhere1
- 1st Source Wealth Advisory Services
Estates where the bank serves as personal representative and trusts it administers4, 5
Phone: 1-800-882-6935
What 1st Source's agreement and guidance say8
- Telling the institution
The bank's authority over the account continues until it receives written notice of the death, and it is not liable for items it handles before it knows of the death and has a reasonable chance to act.1
- What it does when notified
Even after notice, the bank can pay checks the owner wrote before the death, as law permits. The agreement says that in some states all of the deceased person's accounts may be frozen until released.1
- Deposits after the death
Direct deposits and other electronic credits may be returned when the person or government agency that sent them tells the bank to return them.1
- Debts owed to the institution
1st Source may charge any account for amounts any owner owes it. The right does not reach an IRA, a credit-card debt, funds the debtor can withdraw only as a representative, or an HSA.1
- Powers of attorney
Once the bank accepts a power of attorney, it may keep recognizing the agent until it receives written notice that the power was revoked or ended and has had a reasonable time to act.1
- Dormant and unclaimed accounts
A checking account becomes dormant after one year with no customer activity, and savings and money market accounts after three. Dormant balances are turned over to the state when its law requires.1
- Fees
The personal fee schedule charges a dormant account $5 a month and charges $20 an hour for help balancing an account.6
- Which state governs the account
The personal deposit agreement is governed by federal law and, where federal law does not apply, by Indiana law.1
Not in 1st Source's published guidance7
- A department for deceased-customer accounts
- A claim form
- Whether the death certificate must be certified
- Which court appointment document it accepts
- An online way to report a death
- How long a claim takes
- A small-estate procedure
Sources6
- 1.Agreement for Deposit - Personal Accounts, effective August 2026
- 2.Agreement for Deposit - Business Accounts, effective August 2026
- 3.Loan Basics
- 4.Trust Administration
- 5.Frequently Asked Questions
- 6.Fee Schedule for Personal Accounts, effective August 2026
1st Source's Client Service Center can be reached by phone at 1-800-513-2360 for questions throughout the claims process.
Sources
Data sourced from 1st Source primary sources (37 pages reviewed). How we research.
1st Source death claims support
Client Service Center
Phone
Hours
Mailing address
Website
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Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
What Happens to Jointly Owned Property When an Owner Dies?
See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.







