Planning ahead for your Ubisoft Connect game library
Ubisoft Entertainment SA game library cannot be transferred and have no beneficiary option — here is what you can do while the account is active
Ubisoft Account Support
Ubisoft Support (no published deceased-account process; contact via the help center)
Because Ubisoft Connect game library are forfeited at death under Ubisoft Entertainment SA's terms, the only way to preserve their value is through action taken while the account is active.
How to protect your Ubisoft Connect game library
Here are 5 steps to protect and manage your Ubisoft Connect game library while the account is active:
Family sharing
Ubisoft does not offer a library-sharing or entitlement-pooling program. The Ubisoft account Family Center provides parental controls, supervision, and notifications for linked Ubisoft Child and Teen accounts; it manages settings and oversight, not the transfer or sharing of a game library or purchases. Each account keeps its own purchases, and the Terms of Use prohibit sharing or transferring an account or its credentials. Ubisoft Connect Units cannot be combined, transferred, or exchanged with other users or accounts for any reason.
Should you save your passwords for your family?
Some people store account passwords so a family member can sign in later. The practice has three practical limits:
- Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
- It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
- Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
Frequently asked questions
Because a Ubisoft account and its game library are a non-transferable license that cannot pass to an heir, the practical steps happen while you are alive: redeem your Ubisoft Connect Units before they expire (two years from when you earned them) and spend down any Ubisoft Virtual Currency, since neither transfers and both are forfeited at closure. Record the email on your account for your executor, note any active Ubisoft+ subscription so it can be cancelled, and leave instructions to close the account when it is no longer needed.
Recording that a Ubisoft Connect account exists, alongside other accounts, gives a fiduciary the information needed to reach the operator through its official process.
There is no beneficiary designation option for Ubisoft Connect. This account type does not support naming a recipient the way bank or investment accounts do.
Sources
Data sourced from Ubisoft Entertainment SA primary sources (6 pages reviewed). How we research.
Ubisoft Account Support
Ubisoft Support (no published deceased-account process; contact via the help center)
