Planning ahead for your Uber accounts
Uber Technologies, Inc. accounts cannot be transferred and have no beneficiary option — here is what you can do while the account is active
Uber Support
Uber Support (no dedicated deceased-account team; handled through general Support)
Because Uber Technologies, Inc. reviews transfer requests on a case-by-case basis, there is no guarantee that accounts will be transferred after death. Lifetime planning reduces dependence on that outcome.
How to protect your Uber accounts
5 steps for managing your Uber accounts during your lifetime:
Family sharing
Uber Family profiles let one organizer share a payment method with added members (each 18 or older) and set per-member spending limits; the organizer's card details are never revealed to members. Separately, an Uber One membership can add one family member to share benefits at no extra cost. Neither of these transfers ownership: Uber Cash "does not apply to family profiles," is non-transferable to another party, and the Uber One membership remains tied to the original account holder. Family sharing is a way to let relatives use the account holder's payment method or membership during life, not a way to inherit the account or its stored balance.
Should you save your passwords for your family?
Some people store account passwords so a family member can sign in later. The practice has three practical limits:
- Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
- It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
- Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
Frequently asked questions
Keep the Uber Cash balance low, since it is non-transferable and only the purchased portion may be refundable. Record the account email and phone number so your executor can reach Support and close the account, and note any Uber One membership and its renewal date so it can be cancelled before it auto-renews. If you use Uber Family profiles, document the shared payment method so your executor knows the card on file will need to be removed.
Recording that a Uber account exists, alongside other accounts, gives a fiduciary the information needed to reach the operator through its official process.
Uber does not support beneficiary designations. Unlike financial accounts, there is no way to name a beneficiary on this type of account.
Sources
Data sourced from Uber Technologies, Inc. primary sources (9 pages reviewed). How we research.
Uber Support
Uber Support (no dedicated deceased-account team; handled through general Support)
